Laguna Shores Holidays from NZ$4,228

Great location and service, price/quality relation very good for New York, especially if you need a place with a kitchenette for your stay. Minor grip: a can opener would have been useful.

Room was decent for NYC. But elevators were packed and wait was long all times of the day

Lobby too congested all the time, otherwise nice stay

Hotel was clean, room was spacious. Bar staff was super friendly

Unbelievably excellent customer service For my mis-managed long weekend, Mother’s day debacle of a trip, my own fault. Somehow, I changed dates and confused myself with the itinerary. I was so emotional and mad at myself, However, service staff from the emphatic man who helped us with our luggage, the two people at the check in desk, along with the manager who was also so kind. Truly, words cannot describe how most grateful my Mom and I were for all of their help. I really want this review to be forwarded to the staff at the Margaritaville Hotel and Resort in Times Square NYC, who, on Thursday, May 7th, around 12-1PM, know that we will never forget all that they did for us. I am humbled. I am sorry I forgot their names. Please give them a raise at least, they so very much deserve more. Thank you to whoever reads this and (PLEASE pass this little note on to someone who cares about their employees wellbeing!!😊💞 Sincerely, Emilia Comerford and Zofia Rudowski comerfordemilia@gmail.com