Book a Laguna Niguel Cottage

"I was there, giving a room with no AC and completely filthy, I rented a double room with a balcony The balcony was rusted in full of bird poop "

"Location was great if taking the ferry and for nearby dining but the hotel is very old and in terrible condition. We had to change rooms upon arrival because the first one smelled of cigarettes and dog urine. Very short staffed, our room had 2 towels and it took over an hour to get 2 more. The maids refused to give us any and said we had to get more from the front desk or they would get in trouble. The rooms are extremely dated and not well kept. "

"There was this terrible mildewy pool room smell in the room. It made my clothes smell mildewy."

"Thank you front desk fast check in n very politely n professional, thank you housekeeping for room well cleaned and neat. Always enjoy our stay. This hotel worker are very dedicated even when something wrong in room they respond right away. Continue the great hospitality. "

"We stayed at this hotels in the last 20 years….seems to me the staff is not that friendly anymore…cleanliness is not there anymore"

"I did not use the pool or laundry service, however, I was pleased the room had a small fridge and microwave. I was on first floor and had a quite nites sleep."

"Lovely man at check-in was very efficient. Parking was a breeze and the fee was very reasonable. Probably the largest hotel room the most comfortable beds. I’ve been in in years. Super surprised at the size of the room. I will definitely stay here again. Oh and the cookies and lemonade in the lobby were such a nice addition. Thank you."

"This place is beyond accommodating and the staff here are like family! Clean, breakfast is awesome and this has become my second home! "

"Breakfast was good, eggs bacon somedays and sausage some. Potatoes. Good variety. Everything was great only thing I wasn’t happy about was the shower pressure kinda sucked but I would definitely stay there again! "