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"Great location, get a lake view if possible. Parking is not site but a 5min walk at the palace hotel"

"Carpets could use a cleaning "

"The location is perfectly located across the street from Lake Lugano and within a short walk of downtown. They have an amazing Spa and a Michelin Star restaurant. The staff is always so friendly and makes us feel at home. This is my go to spot in Lugano."

"Outstanding experience. Beautiful classic hotel. The view is stunning. The restaurant is one of the best in Lake Como. The staff is way above the average regarding attention and kindness. Special thanks to Mattia who went above and beyond to make our stay even more special. Very few hotels have the service they provided. Can’t wait to go back ! "

" bartender was great"

"Everything was awesome"

"The staff at the hotel were all SO wonderful and kind and helpful. The ladies at the front desk helped us with all of our needs. From bus schedules to things to do. The room itself was clean and spacious and the bed was extremely comfortable. We had a king sized bed (which is rare in Europe). Breakfast every morning was delicious. The location is perfect. Couldn’t have asked for a better stay!"

"Clean room, parking"

"The room seemed a bit dated but some renovations had happened to the bathroom. The room was clean and bed was nice. The breakfast was worth getting with a decent selection and views of the lake available. The gym was fairly decent however some of the machines needed some maintenance due to issues with the cables when using. Staff were helpful when we had questions and called a taxi for us on departure. "