Laflèche Hotels, Montreal

"Hôtel bien situé, belle piscine, personnel sympathique et avenant. Déjeuner continental inclus apprécié."

"Comfy beds. Quick & easy check in and check out. Beautiful duck ponds. "

"Nice comfortable beds, friendly staff, perfect city location. "

"The wifi was very unstable "

"Tout"

"The elevator was very loud"

"Front desk agent was OK but another person, who was apparently some assistant manager, was downright unhelpful and uncaring. I was given a room, which looked like it was a dungeon (no window) and very dark so I asked for something else. Front desk said it was the only room left (note that when I booked a couple of hours before, there were 7 rooms available on your site). I told the front desk agent that the said room was unacceptable. I mentioned that I would be looking elsewhere and to get refunded. The other person stepped in ad said it was booked by Expedia and that it was non-refundable. Insofar as the room, he said basically to take it or leave it. No interest shown in helping."

"Yes "

"The hotel was in a good location for accessing the area. The amenities in the room were decent although beds were small, so sharing a bed was not ideal. Breakfast could have been better if it had less bread products and cake and a small selection of hot foods would nice."