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Reviews of Texas Inn and Suites at La Joya

2 out of 5
Texas Inn and Suites at La Joya
612 East Express, La Joya, TX

Reviews

6.8
Rating 10 - Excellent. 10 out of 33 reviews" "
Rating 8 - Good. 6 out of 33 reviews" "
Rating 6 - Okay. 8 out of 33 reviews" "
Rating 4 - Poor. 3 out of 33 reviews" "
Rating 2 - Terrible. 6 out of 33 reviews" "

7.2/10

Cleanliness

7.2/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Rogelio, Warden

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean & quiet
Stayed 1 night in Dec 2023

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

10/10 Excellent

Carolina

Liked: Cleanliness, staff & service, property conditions & facilities
Great price. Very quiet. Convenient location to do shopping and dining.
Stayed 2 nights in Mar 2023

10/10 Excellent

Adelina

Stayed 2 nights in Dec 2022

2/10 Terrible

Francisco

Disliked: Amenities, property conditions & facilities
The facilites are very very old
Stayed 1 night in Feb 2022

10/10 Excellent

Israel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
Great place, nice and clean close to businesses
Stayed 1 night in Dec 2021
Response from SAM on 30 Dec 2021
THANK YOU STAYING WITH THIS MOTEL & FOR EXPERIENCE . YOUR REVIEW IS MOST IMPORTANT TO US. ONCE AGAIN THANK YOU & HAPPY NEW YEAR

10/10 Excellent

JOSE

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2021
Response from SAM on 11 May 2021
GOOD AFTERNOON , THANK YOU FOR STAYING WITH US & YOUR FEEDBACK IS MORE IMPORTANT. THANK YOU / MGR TEXAS INN

2/10 Terrible

Isaias

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Texas inn wouldn't recommend
Right at 11 they wanted us out had to pay an extra hr. for two room. The room itself had rat traps, roaches and small spiders
Stayed 1 night in Mar 2021
Response from SAM on 18 May 2021
GOOD AFTERNOON, MANAGER CALLED PEST CONTROL & HE CHECKED EVERY PLACE BUT DID NOT FIND ANY THING. THANK YOU MGR

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff- easy access to the hotel. Good for unexpected quick nights stay
Stayed 1 night in Feb 2020
Response from sam on 4 Mar 2020
good morning, thank you for staying with us. during you stay if you have a any comment please feel free to contact us. once again thank you. / mgr 03/04/2020

8/10 Good

Roger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
The hotel is older, the room was plain, but it was clean. It was good for the couple days night's rest. A/C worked good and room had a ceiling fan, plus a 42" TV on the wall, Rm had a frig and microwave. A few things about the room I had, no alarm clock, no kleenex (have to use toilet paper), they used low wattage lighting, making it rather dark for reading, no plugs in the tub or sink, just an open hole, When I first entered the room is was musky smelling, but they must have freshened it up later, couldn't smell it after that. Complementary breakfast consisted of coffee, Sunny Delight, donuts, and bananas. Manager was very friendly.
Stayed 2 nights in Jun 2019
Response from sam on 24 Jun 2019
dear guest, thank you for choosing & your feed back one of the you mention no plug on sink but all room have plug on sink near by hair dryer next time if you visit this motel i can help you. thank you for suggestion. we try our best. thank you. mgr / sam

8/10 Good

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Nice it’s safe I enjoyed stay great location will be back soon
Stayed 1 night in Apr 2019
Response from MANAGER on 1 May 2019
THANK YOU FOR STAYING WITH US & WE ARE GLAD YOU ENJOYED YOUR STAY. & AGAIN THANK YOU FOR TAKING THE TIME TO RATE OUR PROPERTY. WE LOOK FORWARD TO SEEING YOU AGAIN SOON. / THANK YOU

8/10 Good

Alfredo, Austin, TX

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a pleasant stay! The room was clean and the management took good care of us.
Stayed 1 night in Oct 2018
Response from sam on 3 Nov 2018
thank you for staying with us. please let me know any thing better serve you in the future.

6/10 Okay

Jim

Stayed 1 night in Jul 2018

6/10 Okay

Verified traveller

Average facility at reasonable price.
Needed a place to escape Harvey -- did the job; our room was huge.
Stayed 2 nights in Aug 2017

6/10 Okay

Clayton

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2017

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
My check in was supposed to be at 2, that what it said on my conformation email. I get to the hotel only to be told I have to wait another hour because their policy is 3 for check in. That was my only problem, the times not matching with each other

6/10 Okay

Samuel

Liked: Cleanliness, room comfort
Clean and big parking lot
Too far out of city center

8/10 Good

Raymundo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

mike, East Texas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay! Clean and good price!
This hotel is GREAT! We were there several days with a team and the owner and his staff are amazing! Clean, good price and friendly!

2/10 Terrible

Erica V., The Woodlands Tx

Disliked: Cleanliness, property conditions & facilities, room comfort
Unsatisfactory
Not at all what I was described at the time of booking. It was supposed to be no smoking and the smoke odor was so strong I had to buy plug ins just so that I could handle it. I asked for a bathtub with jets and that was not the case. Terrible and poor house keeping.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel close to shopping area
La Vista hotel staff was freindly and willing to make my stay a enjoyable one. The rooms were clean and staff serviced daily and check with customers to see if they needed anything, Area was quiet and relaxing

2/10 Terrible

Jenny, Texas, USA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
NO fitness facility, NO breakfast, NO honesty
First, it says there is a fitness facility - there isn't. Second, it says there is breakfast - juice and coffee is NOT breakfast as far as I am concerned. When I complained about this the manager said he couldn't afford breakfast; if I wanted breakfast I should pay $159 at a high priced hotel. I said if he didn't want to have breakfast he shouldn't have it listed on the internet. He said he couldn't do anything about that. I noticed that they, then, put out a little box of doughnut holes. It was the same box for at least two days. The gallon of juice sat out on the counter with no ice or anything to keep it cold. Third, the towels were so gray they looked like they had been used in a mechanics shop. They weren't changed either, I could recognize the spots. Fourth, it says there is a kitchenette and there is a picture of one. I got a microwave sitting on a little fridge that sounded like a ticking bomb. No sink, no coffee maker, nothing else. (No iron either) Fifth, I did not get the type of room I booked. They said it was because they were too booked when my reservation came in. The parking lot was nearly empty the entire time. Sixth, some little kid ran up and down the hall screaming until after midnight.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Services
They charged an extra day that we didn't stay. We are not going back again. Because we feel that they took our money.

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness
La Vista Hotel location vs. necessity
It was very convenient because it is right on Hwy 83 and close to restaurants but inside the rooms are not clean looking because the linens and towels are so dingy that they look yellow. I would visit it again only as a last resort.

2/10 Terrible

Jose Antonio Hernandez Rdz., Monterrey, Mexico

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Sergio

Disliked: Property conditions & facilities
El aire acondicionado y la regadera no bienas
Stayed 1 night in Aug 2022

6/10 Okay

SOIREE

Travelled with family
Liked: Staff & service, room comfort
le falta mantenimiento e incluía alimentos y no lo dieron
Stayed 1 night in Feb 2022
Response from SAM on 22 Feb 2022
THANK YOU FOR STAYING TEXAS INN. YOUR REVIEW IS MOST IMPORTANT TO US. THANK YOU AGAIN.

6/10 Okay

Martin, monterrey N.L.

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Pague mucho x noche y no los vale
dicen incluir un desayuno y este solo costa de donas (una docena y 3 lts. de jugo) y no x habitacion sino para todo el hotel. tienes que pedir los complementos (tuayas,javon etc.) en el lobey y no las tienen por cuarto. tv. solo en ingles no la puedes configurar al español y no son de plasma sino de las antiguitas. pague mucho por noche para este tipo de servicio.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Desayuno
Podrían mejorar el desayuno ofreciendo algo más formal comida caliente .

4/10 Poor

ANA LUISA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
OJO CON EL DESAYUNO CONTINENTAL NO TIENE NADA
BUENA PERO QUIEN LES DIJO QUE TENER UN JUGO DE MANAZANA Y OTRO DE NARANA ES UN DESAYUNO CONTINENTAL O DE QUE CONTINENTE ME HABLAN