"I wanted to love this hotel as its boutique style in a fantastic location and I love a boutique hotel. However, we were let down by the location of the room unfortunately. The room itself was great with very comfy beds and a separate living area. However, the noise levels experienced in these ‘accessible’ rooms on the side street was far and away the worse noise I’ve ever experienced in any hotel in any city I’ve stayed in and I’ve stayed in NYC, Hong Kong, Delhi etc. From 5am there was vacuuming going on in the hotel corridor above us, which sounded like they were actually in our room due to the hard flooring, followed by truck after truck outside making deliveries, collecting refuse etc. and this happened every morning until around 9am or later, it was relentless! At 3 am on the first morning we had brown water running through the bathroom extractor fan onto the floor, which was quickly rectified (thank you) but was told there was no other rooms with 2 beds available so to ask to move due to the incredible noise levels, would have been futile I think. We couldn’t wait to check out and go to our next destination. Such a shame.
What I will say about this hotel is that the staff were incredible and went above and beyond for each guest, they are a real credit to the establishment, look after them!"
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