"Our room was not ready at check in time (4pm). We were never notified of this when we pre-checked in at 3pm. We were told that the people in the room had a late check out and that it would be ready no later than 6:30pm! After getting upset, a manager came out and said the room was ready. I am sure if I did not get upset, we would have been waiting longer. Other than that, our room was clean and comfortable. The location is very convenient."