La Gradera Hotels, Santa María Huatulco

"Front desk staff was horrible no customer service, unfriendly i traveled for 11 years and this was most unpleasant experience. The room was so hot. Usually they would put the cool air on for comfort for guest arrival so after 4 hours it finally was tolerable. The breakfast great food if it was avaliable to eat but hardly any items let due to not preparing proper amount for the amount of guests in hotel. The pool water was so hot it was unbearable. Highly recommend staying at another hotel so many near by"

"Great location for a quiet getaway. Friendliest staff you can ask for & great overall hospitality. Hotel is a bit outdated but does not interfere with the experience by any means! "

"I have never !! Been in a hotel where staff is so polite, food was great I just love Dreams ❤️"

"Clean rooms, staff were excellent and welcoming. WiFi would come and go throughout my stay in my room it would work better in the lobby. But other than that no complaints!"

"Great"

"Beautiful spot next to it's own beach/coastline. The restaurants on the property are great. Definitely would rebook next time we're around"

"The staff was very nice and helpful. The property was exceptionally clean and decor beautiful. The rooms were very comfortable and we loved the large balcony, patio furniture with the sea view. We felt there should have been more food and desert options. We went to Binguenda a few times for that. Prices are a bit high for Santa Cruz area. This is a place mainly for adults which works for us. Thank you for helping make our trip lovely.❤️"

"The ac in the rooms were great that staff is super friendly and very attentive all though we did not come with children they have lots of fun activities for the children that we saw as well for the adults it is a very good family resort "

"No complaints. Clean room, good staff & bar. Only to many kids in this month, we didn’t use the swimming pool"