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"The striking red in the exterior photos were no match for the faded actual exterior, letters were missing from the hotel name which made it difficult to find. Possibly due to language difficulties, when someone finally came to reception they didn't seem to particularly friendly. The hotel appears to be in a period of much needed restoration, the landings were covered in decorators sheets, unfortunately any restoration hadn't reached the room were originally given on the 3rd floor. The room was basic and tired, coffee rings on the table, filthy radiators, chipped paint everywhere and looking like some Blackpool 50's boarding house. Advertised with a sea view, we could see some sea between two buildings, so I suppose the description was technically correct. We were given the option of a room on the ground floor, with a view of the car park (advertised as 10 euros but quoted by reception as 20) once the rather dirty shutters were raised. The room had been redecorated but no facilities in place, the bathroom was clean but water spewed out of the mixer joint. We tried to like the place, we really did, but at close on £100 it was a real disappointment."

"The room was small but cozy with a small deck. There needs to have more places for storage, perhaps more hooks on the wall for hanging jackets. We were told by the owner that breakfast is 15 euros per person. My husband had breakfast at the hotel (not me) and was charged 30 euros for 1 person. That is an outrageous price for the simple food he had. We would like to request a refund of 15 euros back on our credit card. "

"Room 126 smelled terrible. It had the strong odour of insecticide, bad cologne, or a combination of the two. The bathroom was worse, with an overpowering odour of urine that had been there for a very long time. I had to sleep with the window open. The bed was hard as a rock. The shower was good! Breakfast was a sparse affair, but otherwise fine. The place is definitely low budget, with a prison vibe what with the gate and locked doors even at mid-day. The area is rather industrial. There are better choices."

"We loved the quaint hotel - but being up on the fourth floor with no lift made it a less than perfect stay. Nothing you can do about that - and we could have requested a different room - but we're still healthy enough to make the climb, it was just less-than-ideal. The staff were wonderful - and the location in Honfleur was lovely - just a really neat experience. The room itself was fine and very clean - no issues there at all. The access and parking situation in May of 2026 was a bit difficult - due to construction activities we did end up parking a few blocks away and having to move suitcases that way on foot - not sure there is anything you can do about that, but again, made it a less-than-perfect stay. We would absolutely recommend the place to friends - but warn them on the two issues of stairs and parking."

"Great location but difficult to access with the building work. Rooms small but fine"

"Magnifique!"

"Clean spacious rooms and staff were very friendly. Would definitely stay at the Best Western Eden Spa again."

"The BEST breakfast!!!"

"Not the most attractive hotel from the outside but everything inside was excellent. Very friendly helpful staff. Spotless rooms and plentiful buffet breakfast. The pool and sauna were again spotless, well maintained and warm. Decor inside was 'different' most amusing to see various animals holding all the light fittings..!"