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Reviews of Green Acre Motel

2.5 out of 5
Green Acre Motel
1515 Main Street, La Crosse, KS

Reviews

7.2

Good

Rating 10 - Excellent. 24 out of 79 reviews" "
Rating 8 - Good. 25 out of 79 reviews" "
Rating 6 - Okay. 13 out of 79 reviews" "
Rating 4 - Poor. 6 out of 79 reviews" "
Rating 2 - Terrible. 11 out of 79 reviews" "

7.0/10

Cleanliness

7.8/10

Staff & service

6.2/10

Amenities

6.4/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

8/10 Good

walter

Travelled with family
Liked: Cleanliness
Disliked: Amenities
Its a quaint property...the only one in town and the manager is nice...
Stayed 1 night in Apr 2024
Response from Brandy (manager) on 2 May 2024
Thanks for your kind words. I try to be nice to everyone, and i take pride in my work. Please come stay with us again.

10/10 Excellent

Shelley

Stayed 1 night in Apr 2024
Response from Brandy on 2 May 2024
Thanks for the great review

6/10 Okay

Rachel

Liked: Cleanliness
Disliked: Property conditions & facilities
The room was a quaint cabin style. It's very dated, but functional. Room was quiet, but it was cold, and the heater/ac required a pair of pliers to change the settings. I might stay here again, but isn't my first choice. The diner across the street is ok but not great.
Stayed 1 night in Mar 2024
Response from Brandy on 8 Apr 2024
I shouldnt have put you in that room! i didnt even think about the heater being like that, i apologize!

8/10 Good

Hector

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Brandy on 17 Apr 2024
thanks for the good review. We appreciate your business.

10/10 Excellent

Pedro and Maria

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Brandy on 17 Apr 2024
thank you!

10/10 Excellent

Ezekiel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

María Pedro

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Ali

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

4/10 Poor

Erin, Oskaloosa

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The front office lady was so nice and personable, but the room we stayed in smelled like cheap cologne and the carpet looked stained and dirty. The room was very outdated and there was only a deadbolt for a lock. If it wouldnt have been midnight when we got there I would have driven somwhere else. I wont stay there again.
Response from management on 23 Oct 2023
So sorry your stay was less than satisfactory. Considering the cost of the stay, i would think its fair not to expect brand new, beautiful, extravagant setting. Nevertheless, i do apologize that you werent happy with the stay.

10/10 Excellent

Cheyenne

Travelled with family and small children
Liked: Staff & service, amenities
Found a dirty sock under the bed and microwave wasn’t working but staff was very friendly and quickly replaced the microwave.
Stayed 1 night in Aug 2023
Response from MANAGEMENT on 29 Aug 2023
yikes! I am so sorry you found that! I would have been happy to switch you rooms and clean up better in that room! I apologize!

6/10 Okay

Brad

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Quick stay
Friendly lady at the desk. Small room that had an odor. Not too bad for LaCross KS.
Stayed 1 night in Aug 2023
Response from front desk on 28 Aug 2023
Thanks for the review Brad. Can you remember what room number you were in so i can try to take care of the odor? Thank youManagement

8/10 Good

David

Travelled with group
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2023
Response from MANAGEMENT on 23 Aug 2023
THANK YOU FOR THE GREAT REVIEW! COME BACK AND SEE US

8/10 Good

Brandon

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This was a quiet place to stay for a reasonable price.
Stayed 1 night in Jul 2023
Response from MANAGEMENT on 23 Aug 2023
GLAD YOU HAD A GOOD EXPERIENCECOME BACK AND SEE US

4/10 Poor

Mike

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
Had a leak in the roof over our bed, woke up to a soked bed. Notified the person working when we checked out, they said they would talk with managment but the owner has a no refund polocy no matter what. I do not recomend staying here.
Stayed 1 night in Jul 2023
Response from MANAGEMENT on 23 Aug 2023
SORRY YOU HAD SUCH A NEGATIVE EXPERIENCE. WE WILL DEFINATELY TRY TO IMPROVE. F

2/10 Terrible

Kristilynn

Travelled with family, Travelled with family and small children, Travelled with pets
Disliked: Cleanliness, staff & service, property conditions & facilities
Way off the road from I70 and absolutely filthy. Asked for money back because we would not stay for safety reasons and the refused to give me the money back. I even paid extra for the pet fee and we didn't even stay.
Stayed 1 night in Jun 2023
Response from Management on 6 Jul 2023
we never told you it was close to I70, sorry if you were misinformed. The room that you booked online you had no complaints about, other then it was too small. I moved you to a bigger room at no extra cost and you found a cricket in there. I understand thats unsettling to some, and i apologize that i did not see the cricket myself, before kindly moving you to a bigger room. We apologize that we were unable to meet your expectations and hope you will give us another chance if youre ever this way again.

6/10 Okay

Emilio

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Just a nights rest basic lodging
Stayed 1 night in Jun 2023

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, room comfort
LaCrosse Kansas hotel - Green Acre
This location is 20 miles south of Hays. It has potential but let's start with the good. Bed super comfy and the shower was awesome..Plenty of hot water and water pressure was excellent. Improvements needed: replace old carpet with luxury vinyl Replace the good will drapes with nicer black out blinds repair the falling off tile from shower area replace the RUSTY shower rod add a small single serve coffee maker add a small microwave defrost the freezer so the refrigerator works better there is a diner, market and liquor store in walking distance of hotel
Stayed 1 night in May 2023
Response from MANAGEMENT on 19 May 2023
THANKS FOR THE REVIEW. WE WILL TAKE EVERYTHING YOUVE MENTIONED INTO CONSIDERATION. PLEASE COME SEE US AGAIN

8/10 Good

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Older and well kept. Excellent dining nearby.
Stayed 1 night in Apr 2023
Response from Management on 11 May 2023
Thank you for the review! We hope to see you again!

8/10 Good

James

Business traveller
Liked: Cleanliness, staff & service, amenities
Price was cheap. Sink drain was plugged up.
Stayed 1 night in Apr 2023
Response from Brandy on 11 May 2023
So sorry you had an issue with the sink! We will work to get that taken care of!

10/10 Excellent

Carol

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean room. Tv a little hard to figure out. Rustic feel to room.
Stayed 1 night in Apr 2023
Response from Management on 11 May 2023
Glad you had a great experience! Thank you for the good review

8/10 Good

Steve

Stayed 1 night in Aug 2022

4/10 Poor

Rachel

Disliked: Cleanliness, property conditions & facilities, room comfort
Need to make sure its clean!
Stayed 1 night in Jul 2022
Response from Management on 17 Aug 2022
we have gotten new management who is working hard to clean the place up! Thank You

2/10 Terrible

Kathryn, LAPEER

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The bed was clean, but that was it. We expexted the place to not be fancy which is fine, we knew it was a cheap hotel but it was extremly dirty. The white door on the inside had (what we hope was) mud smeared all over it. It had not been vacuumed because there were dead bugs and frosted flakes all over the floor. We looked under the bed and there were fruit loops and a stick of deodorant left by someone. The deodorant was the only amenity unless you count the two used bars of soap and opened shampoo sachet left in the shower. Tons of flys in the room but that must be the norm because they left us a fly swatter on the desk. The mirror looked like a kid had licked their hands and then wiped them all over the glass. Also no laundry, just a locked room with old mattresses staged against a washer and dryer that maybe operated a decade ago. Overall gross conditions. We basically layed awake all night waiting for Normam Bates to walk in and murder us. Pay an extra $40 and head up the road.
Stayed 1 night in Jun 2022
Response from Management on 17 Aug 2022
considering you wrote this review, im guessing Norman Bates left you alone? In all seriousness, we have since gotten new management and are currently working hard to make the place look nicer! I am sorry you had such a bad experience.

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Green Acres or Bates Motel?
I booked a “2 bedroom non-smoking room” When I got there to check on I was informed that on their end it was a 1 bedroom booking and that the room they had me in had a broken AC and since they are full.. the only room available to me was a smoking room. I had a small child asleep on my shoulder and I’m need of a nap… it was also 90 degrees… so I didn’t have a choice but to accept the smoking one bedroom. The manager was very friendly and trying very hard to do his best. He opened the door for me, and quickly started the AC unit. I got my child’s bed set up (a portable low bed) and then took my shoes off, to discover the floor was damp. Fortunately the area my daughters bed was not affected by damp carpet… but everything else was. I should also note my aunt was staying in the room next door and walked into a puddle when she entered her room. After my daughter napped and I re-grouped with my family, it was decided that the smoking room was unacceptable for my small child and myself (health problems) and we would instead stay with family. That evening we returned to the motel to check out and found a large family fuming outside the motel office and the manager stressed inside. I informed my door lock wasn’t working and I couldn’t get into my room, and that we would also be checking out due to the smoking room. I didn’t ask for money back, I just wanted to leave. I later found out from my Aunt, that they checked the large family into our old room right after we left.
Stayed 1 night in May 2022

8/10 Good

Charles

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Family Stay
The room had everything needed for a family trip and for family to come visit and hang out. I have gotten the 3 bed room before and it fits are family trip of 5 perfectly.
Stayed 1 night in May 2022

6/10 Okay

Trevor

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The price was cheap. Room okay, trash, food, and personal effects were not cleaned out. Floor dirty. Parking lot destroyed.
Stayed 1 night in May 2022

8/10 Good

Richard

Business traveller
Liked: Staff & service
A no frills motel
Rooms are older but have been partially updated. We did have a couple of issues but Daniel was kind enough to come to the room and get them corrected. The room worked for what we needed which was place to sleep and shower.
Stayed 1 night in May 2022

6/10 Okay

Danyel

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Lack of hot water
All was good except there was no hot water available. Cold water was all that we could get running in the bathroom. No showers for us.
Stayed 1 night in Mar 2022

4/10 Poor

Gregory

Travelled with group
Liked: Staff & service
Disliked: Cleanliness
Bathrooms were not clean, wasnot about to stand in the shower....
Stayed 1 night in Jan 2022

2/10 Terrible

Danny

Travelled with pets
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They did not honor my reservation. I had to find a room elsewhere.
Stayed 1 night in Nov 2021
Response from green acre motel on 15 Dec 2021
Sorry for the inconvienance sir but we dont do that anymore you've tried to argue with us over the phone about this problem and we have told you several times we didnt have any vacancy at the time and since you have booked with a third party booking agency such as expedia you would have to call them and get that predicament sorted out sir...

6/10 Okay

David Brock, Kempner

Business traveller
Liked: Staff & service
Old timey
Stayed 2 nights in Sep 2021
Response from green acre motel on 12 Oct 2021
Thank you so very much we try to do our very best for our customers!

2/10 Terrible

Verified traveller

Travelled with family, Travelled with pets
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Green Acres is not the place to stay! I appreciated the kind staff who checked us in and the curtains kept our room dark. I was frustrated by being charged $10 for my pet and $10 for my child. Also, the room we stayed in had big black stains on the floor, the door was dirty and brown, I'm certain it was suppose to be white. The sink did not drain. The fridge was not clean. This was not worth the $81 I spent too stay there for one night. Trying to save the next poor soul from staying there unless it's a last resort.
Stayed 1 night in Aug 2021
Response from green acre motel on 20 Aug 2021
ma'am we charge a $10 pet fee at green acres because we have to go though and wash everything on the bed and the other $10 for your child was because of his age if your child is over a certain age limit than it is an extra fee for an extra person and our fridges are kept clean the fridge was clean before you arrived so you must've had something in there and the floor was kept clean as well it does rain often so that is another reasoning for the carpeting looking the way it did...

2/10 Terrible

Verified traveller

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were not clean. Shower did not drain. We had to wait on staff when checking in and out.
Stayed 1 night in Aug 2021
Response from green acre motel on 20 Aug 2021
Our rooms are kept clean and we apologize for the inconvenience but we have took a look at the shower and didn't find any problems with the shower at all and it drains perfectly fine if you're shower wasn't draining properly then you must've accidentally let something slip through that wasn't supposed to go down the drain...

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
It was way off our path but I blame Travelocity for that one. It was quiet, clean and safe. Just wish our bathroom would have had a shower curtain
Stayed 1 night in Aug 2021
Response from green acre motel on 9 Sept 2021
we are terribly sorry about that we have had this addressed with our staff at that time...

10/10 Excellent

Verified traveller

Travelled with pets
Liked: Cleanliness, staff & service
Nice and clean. Rustic would describe it best, nothing wrong with it at all.
Stayed 1 night in Jul 2021
Response from green acre motel on 15 Jul 2021
Thank you for taking the time to give us a wonderful 5 out of 5 rating we appreciate your business with us and we hope that you've enjoyed your stay with us at green acre motel and we look forward to seeing you again on your next stay with us!

8/10 Good

Verified traveller

Stayed 1 night in Jul 2021
Response from green acre motel on 15 Jul 2021
Thank you for taking the time for giving us a review we appreciate your business with us and we hope that you've enjoyed your stay with us at Green acre motel and we hope to see you on your next visit with us!

2/10 Terrible

Verified traveller

Stayed 1 night in Jun 2021
Response from green acre motel on 15 Jul 2021
We are sorry you did not enjoy your stay with us at green acre motel if there is anything that we need to improve on towards your next stay with us feel free to let us know we would appreciate your feedback! We appreciate your business with us at green acre motel and we look forward to seeing you again on your next stay with us!

8/10 Good

Warren

Liked: Cleanliness
Stayed 1 night in May 2021
Response from green acre motel on 15 Jul 2021
Thank you for taking the time to give us a review we appreciate your business with us and we hope that you've enjoyed your stay with us!

8/10 Good

Crystal

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Mar 2021

8/10 Good

Steven

Liked: Cleanliness, property conditions & facilities, room comfort
Keep in mind this is in a small town in western Kansas. It is a small older single story motel where you park right in front of your door. It a a clean, comfortable room. The motel doesn’t offer any form of breakfast. It didn’t have an ice machine that I found, but Casey’s General Store is conveniently right across the street. I rate it good because I didn’t expect better. It was clean and comfortable for an overnight stay as we were passing through.
Stayed 1 night in Jul 2020

8/10 Good

jusTodd

Travelled with family
Liked: Cleanliness, staff & service
The motel is older, but the room was clean and comfortable, the staff helpful, and it was generally a good spot to safely lay your head for the night.
Stayed 1 night in Jul 2020

6/10 Okay

Verified traveller

Liked: Staff & service
Stayed 1 night in Jun 2020

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2020

8/10 Good

Scott

Travelled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2020

10/10 Excellent

Marcus

Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Older motel, but a decent effort into keeping it up. No complaints other than the entry door's safety chain was missing.
Stayed 1 night in Oct 2019

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very spacious
We arrived very late and left early in the morning but we’re very impressed with the size of the room, number of beds and amenities. Would definitely recommend to others.
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family trip
Nice little hotel with friendly staff
Stayed 1 night in Jul 2019