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Les Chalets de la Serraz

4.0 star property

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At Les Chalets de la Serraz, you can look forward to a rooftop terrace, a garden and dry cleaning/laundry services. Hit the slopes at this hotel, offering ski-in/ski-out access, a free ski shuttle and ski storage. For some rest and relaxation, visit the Turkish bath/hammam or the 2 hot tubs. In addition to a bar and conference space, guests can connect to free in-room WiFi.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Spa pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Chalet (Duplex)

Chalet (Duplex)

Chalet (Duplex)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
Rollaway/extra beds
Select Comfort bed
Hairdryer
Private bathroom
  • 30 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Standard Room

Select Comfort beds, in-room safe, desk, free cots/infant beds

Standard Room

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
Rollaway/extra beds
Select Comfort bed
Hairdryer
Private bathroom
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room

Select Comfort beds, in-room safe, desk, free cots/infant beds

Standard Room

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
Rollaway/extra beds
Select Comfort bed
Hairdryer
Private bathroom
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Chalet (Duplex 2 adults-3 children)

Select Comfort beds, in-room safe, desk, free cots/infant beds

Chalet (Duplex 2 adults-3 children)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
Rollaway/extra beds
Select Comfort bed
Hairdryer
Private bathroom
  • 35 sq m
  • Sleeps 5
  • 4 Single Beds

View all photos for Chalet (Duplex 2 adults - 4 children)

Select Comfort beds, in-room safe, desk, free cots/infant beds

Chalet (Duplex 2 adults - 4 children)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
Rollaway/extra beds
Select Comfort bed
Hairdryer
Private bathroom
  • 40 sq m
  • Sleeps 6
  • 5 Single Beds
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About the area

La Clusaz is home to Les Chalets de la Serraz. Le Hameau des Alpes and Heritage Museum are cultural highlights, and some of the area's landmarks include Le Chemin du Calvaire and Menthon Castle. Val Sports and Megève Ice Rink are also worth visiting. Spend some time exploring the area's activities, including skiing. Visit our La Clusaz travel guide
Map
3862, route du Col des Aravis, La Clusaz, Haute-savoie, 74220

What's nearby

  • Road trip to Remember
    La Clusaz Ski Resort
    1 min walk - 0.0 km
  • Telemix l’Etale Ski Lift
    6 min walk - 0.6 km
  • Transval Ski Lift
    8 min walk - 0.7 km
  • Combe des Juments Ski Lift
    8 min walk - 0.7 km
  • Beauregard Cross Country Ski Area
    8 min walk - 0.7 km

Getting around

  • St-Pierre-en-Faucigny Station
    27 min drive
  • Geneva International Airport (GVA)
    68 min drive

Restaurants

  • Chez Arthur
    10 min drive
  • La Ferme
    3 min drive
  • L'Alpin
    4 min drive
  • Chez papaz
    5 min drive
  • Le Bal
    4 min drive

About this property

Les Chalets de la Serraz

Upscale hotel
At Les Chalets de la Serraz, you can look forward to a rooftop terrace, a garden and dry cleaning/laundry services. Skiers and snowboarders can spend time on the slopes at this hotel, which offers ski-in/ski-out access, a free ski shuttle and ski storage. For some rest and relaxation, visit the Turkish bath/hammam or the 2 hot tubs. Stay connected with free in-room WiFi, and guests can find other amenities, such as a bar and conference space.
Other perks at this hotel include:
  • A seasonal outdoor pool
  • Free self-parking
  • Buffet breakfast (surcharge), tour/ticket information and 1 meeting room
  • Massage treatment rooms, laundry services and free newspapers
Room features
All guest rooms at Les Chalets de la Serraz feature thoughtful touches, such as air conditioning and bathrobes, as well as amenities, such as free WiFi and safes.
Extra amenities include:
  • Rollaway/extra beds and free infant beds
  • Bathrooms with separate baths/showers and free toiletries
  • Balconies or patios, satellite channels and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free ski shuttle
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 8:30 AM to 10:00 AM for a fee: EUR 18 per person
  • A bar/lounge

Things to do

  • 2 hot tubs
  • Seasonal outdoor pool
  • Ski storage
  • Ski-in/ski-out access

Family friendly

  • In-room cot
  • Laundry facilities
  • Rollaway/extra bed
  • Seasonal outdoor pool

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 323 square feet of conference space
  • Meeting room

Outdoors

  • Garden
  • Rooftop terrace

Spa

  • Spa treatment rooms
  • Turkish bath

More

  • 2 floors
  • 3 buildings

Room amenities

Bedroom

  • Free cot
  • Rollaway/extra bed
  • Select Comfort mattress

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • Satellite channels

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 7 PM

Check-out

Check-out before 11 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 7 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests planning to arrive outside of normal check-in hours must contact this property in advance to arrange check-in.

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available.
Free cots are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.60 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately EUR 18 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Chalets Serraz
Chalets Serraz Hotel
Chalets Serraz Hotel La Clusaz
Chalets Serraz La Clusaz
Serraz
Les Chalets de la Serraz Hotel
Les Chalets de la Serraz La Clusaz
Les Chalets de la Serraz Hotel La Clusaz

Frequently asked questions

Does Les Chalets de la Serraz have a pool?

Yes, this property has a seasonal outdoor pool.

Is Les Chalets de la Serraz pet-friendly?

No, pets are not allowed at this property.

How much is parking at Les Chalets de la Serraz?

Self-parking is free at this property.

What time is check-in at Les Chalets de la Serraz?

Check-in start time: 3 PM; check-in end time: 7 PM.

What time is check-out at Les Chalets de la Serraz?

Checkout is at 11 AM.

Where is Les Chalets de la Serraz located?

Set amidst the mountains, this ski-in/ski-out hotel in La Clusaz is within a 10-minute walk of La Clusaz Ski Resort, Transval Ski Lift and Telemix l’Etale Ski Lift. Combe des Juments Ski Lift and Beauregard Cross Country Ski Area are also within 15 minutes.

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Reviews

Les Chalets de la Serraz Reviews

9.6

Exceptional

9.8

Cleanliness

9.2

Location

9.6

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 22 out of 31 reviews
Rating 8 - Good. 9 out of 31 reviews
Rating 6 - Okay. 0 out of 31 reviews
Rating 4 - Poor. 0 out of 31 reviews
Rating 2 - Terrible. 0 out of 31 reviews

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness
Excellent accueil Chalet très confortable et plein de charme
Stayed 2 nights in Jan 2020

10/10 Excellent

Pierrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Séjour très agréable

Très bel hôtel, accueil « aux petits soins »
Stayed 1 night in Jul 2019

8/10 Good

Woolly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pretty hotel, just out of town, which provided everything we needed. We will be back!
Stayed 2 nights in Jan 2019

10/10 Excellent

NICOLAS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Magnifique séjour

Week-end ski dans un très beau cadre, accueil et chambre exceptionnels.

10/10 Excellent

SEYFRIED

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charmée déjà à l’entrée des lieux. La décoration de l’hôtel, du salon commun, de la grande pièce repas et de la chambre est vraiment cosy. C’est un vrai « havre de paix » où l’on a immédiatement envie de se détentre et se relaxer. Agréablement surprise également par toutes les petites attentions : délicieux muffins de bienvenue avec son jus vitaminé, crêpe-minute au petit déjeuner, dont celui-ci très varié et composé de produits frais locaux et de recettes maison. J’y retournerai volontiers et je le recommande fortement à ma famille et amis.
Stayed 1 night in Dec 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

very nice surrounding!

Very friendly an helpful stuff, excellent breakfast
Stayed 1 night in Aug 2017

10/10 Excellent

MIKAEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Séjour de reve dans cet hotel / chalet

Au bord d 'un ruisseau sur la route du col des Aravis, superbe hôtel L'accueil chaleureux,la chambre très agréable avec vue sur la montagne au calme, l'accès à la piscine après une journée chaude. Nous y retournerons sans aucune hésitation
Stayed 2 nights in Jul 2017

10/10 Excellent

Bernard, Lyon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Charme, calme et excellent accueil dans un cadre m

Vraiment un hôtel de charme avec une dizaine de chambres et chalets. Une décoration de chalet authentique, un accueil très sympathique et des petits déjeuners parfaits !

8/10 Good

Juliet, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pretty and comfortable, charming host

This is a really pretty and comfortable hotel, well managed by a very welcoming and obliging host. Rooms are immaculate and the view gorgeous. Only drawbacks - dinner a bit pricey -no basic table or house wine and wine prices all around 25 euros or more - we've stayed in many hotels which while they have expensive bottles also have an excellent carafe of house wine at a good price, which is what you want on a ski trip. The wine we had here, while excellent, doubled the price of the dinner! Worth noting that the location isn't great for skiing - a bit of a schlepp to the lifts as the local ski bus only comes down that route every half an hour or so and the boot room is on the other side of the road.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

About as perfect as you could get for a ski break.

Really cannot fault anything - beautiful rustic wooden chalet where the bedrooms are just as good as the communal areas, friendly staff, delicious food, great views, well set up for skiing. Peaceful, idyllic, perfect. Ideally you need a car as it is a bit off the beaten track, but then that is what makes it such a gem.

10/10 Excellent

elvis, St-Pierre de Clages

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Séjour en amoureux

Très bel hôtel, excellente accueil, magnifique chambre, personnel très avenant, nous y reviendront.

8/10 Good

Sylvie, caen

Liked: Cleanliness, property conditions & facilities, room comfort

très bien malgré quelques reproches

Petit chalet privatisé très agréable avec vue imprenable sur le massif salle de bains simple sans pare douche WC non indépendant petits déjeuners laissant à désirer

10/10 Excellent

christophe, reims

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

séjour de reve

1m 20 de neige tombé en 2 jours, cadre idyllique séjour parfait au coin du feu

10/10 Excellent

Stéphane et Violaine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bonjour, nous avons passé un agréable séjour conforme à ce qui nous avait été annoncé.Je recommande cet hôtel à tout ceux qui veulent se détendre dans un cadre montagnard.Très bon accueil.Nous reviendrons sans doute.Merci beaucoup.

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice place

Our family of 5 had a wonderful stay at the hotel. The staff was very friendly and the service was good. Other visitors have said that the owner is a friend of Norwegians, which is true. I can truly recommend the place.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A quick break in the Alps

Lovely friendly staff. A truly amazing location. Can't wait to go back!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sehr schönes Hotel mit sehr leckerem Essen !

10/10 Excellent

Paul et Irène

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Weekend parfait

Très bon weekend dans cet établissement, service impeccable, personnel impliqué. Chambre propre et cadre agréable.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel familial

Hotel charmant avec beaucoup de cachet. Personnel agréable et accueillant. Idéal avec des enfants. Chambre spacieuse et confortable. Petit déjeuner copieux.

10/10 Excellent

DP

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

charme et tradition,

charmant hôtel, spa très agréable, excellente cuisine, personnel parfait, petits déjeuners sublimes, quelques détails de déco un peu vieillots dans la chambre, salles de séjour très "stylées", service top niveau et du charme, du charme, du charme!

10/10 Excellent

apchain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

exceptionnel

chalet très confortable, bien placé à 300m des pistes. le service est parfait, le sourire de rigueur, bref un 10/10 pour tout. les petitslits pour les enfants sur la mezzanine fermée sont une excellente idée permettant un week-end familial agréable.

8/10 Good

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Une belle découverte

Nous avons découvert cet hôtel par hasard sur le site. C'est un hôtel charmant avec une équipe très gentil et à l'écoute. Nous le recommandons pour une famille de 5 comme la notre

8/10 Good

JES

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastisk service

Hvis du er skandinavisk og skal til La Clusaz er dette hotellet å bo på! Eieren er en norgesvenn som gir nordmenn og andre skandinaver en service du sjelden har opplevd maken til!

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Que du bonheur

Stayed 2 nights in Feb 2020

10/10 Excellent

Matthieu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020