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Reviews of Hôtel AKENA TROYES - La Chapelle-Saint-Luc

Hôtel AKENA TROYES - La Chapelle-Saint-Luc
Rue de l'Orme de la Croix, La Chapelle-Saint-Luc, Aube

Reviews

9.6

Exceptional

Rating 10 - Excellent. 201 out of 265 reviews" "
Rating 8 - Good. 54 out of 265 reviews" "
Rating 6 - Okay. 6 out of 265 reviews" "
Rating 4 - Poor. 3 out of 265 reviews" "
Rating 2 - Terrible. 1 out of 265 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

8.4/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Ben

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024

10/10 Excellent

Mary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our third stay at this hotel. Always great value for money
Stayed 1 night in Feb 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel in good location on outskirts of Troyes. Excellent car parking, with secure gate overnight. Room was ideal size for x3 adults to share, shower was good and beds comfortable. Ideal place to stay for one night en route to alps.
Stayed 1 night in Dec 2023

8/10 Good

julian

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Great stop off hotel.
Great stop off hotel with good family rooms. Thank you.
Stayed 1 night in Dec 2023

10/10 Excellent

Ying

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Hannah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Ying

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super bon service
Stayed 1 night in Oct 2023

10/10 Excellent

Jeff, Oostende

Pura Vida
Stayed 1 night in Aug 2023

8/10 Good

Ramzi

Travelled with partner
Liked: Staff & service, property conditions & facilities
Warm and friendly service on arrival. Rooms are basic, reasonably clean (dusty in places and carpet could have been cleaner), and easy and secure parking. The area is fine if you’re looking for a convenient stop over hotel but too far to walk into central Troyes. As usual with the out of town hotels, restaurant options are limited but adequate for one evening. Or you can walk 10 minutes to a massive supermarket and stock up and feed yourself that way.
Stayed 1 night in Aug 2023

10/10 Excellent

Katie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

8/10 Good

Lee

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Nice stay.
Great hotel but staff in the evening were struggling to manage the bar.
Stayed 1 night in Jul 2023

6/10 Okay

Alexis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good for an overnight stop, very clean, good bathroom and aircon, good value.
Stayed 1 night in Jul 2023

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Great as a stop over. Not much to see within walking distance
Stayed 1 night in Jun 2023

10/10 Excellent

Pam

Travelled with family
Liked: Cleanliness, staff & service
Friendly helpful staff, a convenient stopping point. Breakfast was disappointing
Stayed 1 night in Jun 2023

10/10 Excellent

Yana

Travelled with family, Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very pleasant stay. Staff flexible and friendly. Breakfast was ok and cheap compared to other places. Freshly baked pastry on site - excellent! Room was clean, cool and fresh. Would recommend!

10/10 Excellent

Denisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean modern hotel for a few days in Troyes, east drive into old town and free parking. Limited options for dinner close by but happy to drive into centre of Troyes, good bar downstairs and breakfast/ refreshments available.
Stayed 2 nights in Sep 2022

10/10 Excellent

Reto

Stayed 1 night in Jul 2022

8/10 Good

Emilian-Teodor

Stayed 1 night in Jul 2022

10/10 Excellent

Yuehong

Stayed 1 night in Jun 2022

8/10 Good

Sophie, Oxford

Stayed 1 night in Feb 2022

8/10 Good

Antonios

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for one night sleep
Stop over during a drive trip across France. Perfect for one night sleep. Hotel is minimalistic but clean. Staff friendly. Good value for money.
Stayed 1 night in Nov 2021
Response from Marine, réceptionniste on 10 Dec 2021
Merci pour votre retour. A bientôt dans notre établissement

10/10 Excellent

Toby

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service
Stayed 1 night in Nov 2021
Response from Laure, direction on 11 Nov 2021
Cher client, toute l'équipe vous remercie pour votre agréable remarque. Au plaisir de vous servir prochainement

10/10 Excellent

Rene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for the one night stay
The hotel was new, well equipped with a good decor, nice entrance, easy access and had some good restaurants, shopping malls, amenities, gas stations and more within reach
Stayed 1 night in Oct 2021
Response from Laure, direction on 11 Nov 2021
Cher client, nous vous remercions de l'intérêt que vous portez à notre établissement. Au plaisir de vous accueillir pour vos prochains séjours.

10/10 Excellent

Antonio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Av Crew
A very newbuild property, very clean, staff excellent, nice breakfast, very economical, close to motorway on our travels, will definitely stay again, very good value for money.
Stayed 1 night in Oct 2021

8/10 Good

Sébastien

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021

10/10 Excellent

Guylyn

Stayed 1 night in Sep 2021

8/10 Good

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good overnight stop.
Everything was wonderful … however the breakfast could either have more to offer or be reduced in price. The breakfast was not good value for money spent.
Stayed 1 night in Aug 2021

8/10 Good

Josephine

Liked: Cleanliness, staff & service, property conditions & facilities
Clean but very basic
Very basic but clean. No yea or coffee facilities in room but coffee and vending machines in main reception.
Stayed 1 night in Aug 2021

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

10/10 Excellent

Nikhil

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2021
Response from Laure, direction on 24 Feb 2021
Nous vous remercions d'avoir séjourné au sein de notre établissement et d'avoir pris le temps de mettre une annotation. Au plaisir de vous accueillir pour vos prochains séjours. Prenez soin de vous

10/10 Excellent

Philippe

Liked: Cleanliness, staff & service, property conditions & facilities
X
Stayed 1 night in Apr 2024

10/10 Excellent

Francois

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

8/10 Good

Jérome

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2024

10/10 Excellent

Valérie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comme d habitude personnel génial, hyper attentionné
Stayed 1 night in Jan 2024

8/10 Good

JULIEN

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Jérôme

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

8/10 Good

Valérie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Équipe toujours aussi accueillante. Chambre spacieuse.
Stayed 1 night in Jan 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Uberschrift
Top and friendly Could charge our electric car Separation of the kids area from the parents bed, and of the toilets (incl sink) from the shower room really makes it perfect for families
Stayed 1 night in Jan 2024

8/10 Good

Jean Pierre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Zeer goede prijs kwaliteit verhouding
Zeer proper en aangenaam klassiek hotel. Hef bed,ook douchekamers, goed werkende verwarming, lekker ontbijt.,Goede ligging en parking
Stayed 1 night in Dec 2023

10/10 Excellent

Valérie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Accueil tjrs aussi bien
Stayed 1 night in Dec 2023

10/10 Excellent

Hassan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
J’ai apprécié le séjour
Stayed 1 night in Nov 2023

10/10 Excellent

Karine

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Je recommande fortement !!!!
Soirée étape pour me rendre à un rendez-vous a Troyes assez tôt. L'hôtel est très bien situé : a 10mn de Troyes, tout près de ste Savine dans une zone industrielle ou juste a côté vous avez 2 restaurants (dont 1 buffalo). L'accueil : très très agréable! Souriant, a votre disposition, et a votre écoute, vous propose également si vous le souhaitez leur service traiteur (possibilité de manger soit en chambre, soit dans la salle) ou vous propose leurs partenaires (les 2 restaurants a côté). La chambre : très très propre, bien agencée, wifi gratuit, bonne insonorisation et literie au top!!!!!! Bref, j'ai gardé leur carte car je reviendrai, ça c'est sûr!!!!
Stayed 1 night in Nov 2023

10/10 Excellent

Damien

Stayed 1 night in Nov 2023

10/10 Excellent

christophe

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Pierre yves

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Week troyes
Week end à Troyes. Très bon acceuil. Personnel à l'écoute. Hotel très propre et confortable. Super petit déjeuner. Nous le recommandons.
Stayed 1 night in Nov 2023

10/10 Excellent

Sandra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel génialissime
Une soirée étape sur la route , l’hôtel est facile d’accès. Il dispose d’un parking et se trouve à proximité de restaurants. Le personnel a été réellement adorable et à l’écoute des enfants ☺️. Je reviendrai avec plaisir dans cet endroit propre et agréable. Gros point fort : le petit déjeuner est superbe, un grand choix de plats sucrés et salés qui conviendront à tous.
Stayed 1 night in Oct 2023

10/10 Excellent

Philippe

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023