On the beach, sun-loungers, beach towels, rowing
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Reviews of Oure Lodge Beach Resort

Oure Lodge Beach Resort
Baie de Kanumera BP170, Vao, L'Île-des-Pins

Reviews

8.8

Excellent

Rating 10 - Excellent. 100 out of 206 reviews" "
Rating 8 - Good. 79 out of 206 reviews" "
Rating 6 - Okay. 18 out of 206 reviews" "
Rating 4 - Poor. 9 out of 206 reviews" "
Rating 2 - Terrible. 0 out of 206 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Gemino

Liked: Cleanliness, property conditions & facilities, room comfort
Wonderful property but needs attention
Gorgeous location perfect for unwinding and relaxation. Their breakfast, food quality and menu choices are poor and expensive for their quality, and service was particularly slow compared to other superior choices in the island. Some of their facilities need repair (table tennis not usable), landscaping needs better upkeep.
Stayed 1 night in Nov 2023
Response from JMT on 16 Nov 2023
Dear Gemino, We are glad to know that you were able to relax while being at the Isle of Pines. We have well noted your feedback regarding the value of the meals as well as the service rapidity at the restaurant and we have forwarded it to our F&B team so as to improve ourselves. The tennis table would be replaced soon.Kind regards,Jean-Marie TalabardonDeputy Manager

10/10 Excellent

Mark

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location and cabins. The beach is lovely. Food was also excellent.
Stayed 1 night in Oct 2023
Response from Jean-Marie Talabardon on 11 Oct 2023
Dear Mark, Thank you ever so much for your great review following your stay at the Oure Lodge resort !Looking forward to welcoming you.Kindest regards,

6/10 Okay

Verified traveller

Liked: Room comfort
Disliked: Staff & service
World class location but sub- standard service.
The beachside location is amongst the best ever with coral off the beach fringed by beautiful trees. The cabins were lovely, private and clean set in beautiful gardens. Two onsite restaurants, served very expensive and unimaginative meals. In the restaurants we found the stray dogs at our elbows, the chicken families around our feet and the cats snatching food from the service areas very confronting. The non-stop Kanaka rap, rock and wail pulsating day and night was wearisome. The staff provided unenthusiastic service. The good memories from our first stay weren't repeated.
Stayed 4 nights in Jul 2023

8/10 Good

Ian

Stayed 1 night in Aug 2023

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Location is best feature
Three night visit to this beautiful island, the lodge is set in nice gardens and next to a good snorkelling beach, with comfortable bungalows. However, poor food and inconsistent service at times were disappointing, especially when comparing the price to other resorts on the island.
Stayed 3 nights in Jul 2023

10/10 Excellent

Tammy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the moment we arrived we felt very welcome; staff could not have been any friendlier or willing to help in any way. Absolutely stunning location. Our stay was perfect in every way.
Stayed 6 nights in Mar 2023

6/10 Okay

Sharon

Travelled with family
Liked: Cleanliness, amenities
An ok resort but set in a glorious location. The prettiest bay is its redeeming feature. Service and communication could have been better. Offered more reasonable family rooms for 4 of us, but if you don’t need that, Le Meridien is better standard.
Stayed 2 nights in Jan 2023

10/10 Excellent

Emil, Provincetown

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

Olivier

Liked: Cleanliness, staff & service
Disliked: Amenities
Pros: It’s very well located next to a beautiful beach and surroundings. Staff are welcoming and always willing to help. Breakfast is adequate but you have to be quick because many items run out (and bread is no t fresh). Cons: The rooms are rather old and tired. They need updating. The food is very expensive and servings are small.
Stayed 3 nights in Oct 2022
Response from Gygy on 28 Nov 2022
We thank you for these comments, we will do what is necessary to improve this.

8/10 Good

Joanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a lovely location and the staff were really helpful. There is a really beautiful private beachfront you have access to with all the amenities to snorkel, kayak, paddle and swim there.
Stayed 1 night in Sep 2022
Response from Gygy on 28 Nov 2022
We thank you . We will be delighted to welcome you next time.we wish you a good return home.

10/10 Excellent

fany

Liked: Property conditions & facilities, room comfort
Just go
Best quality-price in town :)
Stayed 4 nights in Jan 2022

8/10 Good

Ludovic

Stayed 4 nights in Dec 2021
Response from SERVICE RECEPTION on 26 Jan 2022
Merci de votre visite à l'hôtel OURE LODGE BEACH RESORT**** Belle Journée

8/10 Good

Byung, Seoul

Travelled with family
Liked: Staff & service, property conditions & facilities
It has nice private beach with coral reefs. Beatiful setting.
Stayed 3 nights in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Location, Boutique Accommodation
We stayed here for the surroundings and quiet and were not disappointed. A few seconds walk from our bungalow to a beautiful beach, with fish, coral and turtles. Hotel is set in a lovely garden with lots of birds. We had a large bungalow just back from the beach; spacious & very comfortable. (A few of the other rooms were smaller and were half rather than a full bungalow. From memory this is not obvious when booking) Breakfast was good. Being a small resort there is one restaurant for dinner and there are limited alternatives within walking distance. Dinner was also good and was priced as you would expect from a resort. Tap water is not drinkable. The hotel provided a large bottle per day. Staff were friendly and helpful, but many have limited English, so communication requires some patience. Be sure to pre-book airport and particularly ferry transfers via e-mail. We pre-booked and had no problems.
Stayed 3 nights in Nov 2019

10/10 Excellent

Ezgsus

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at the room right in front of the beach and the view was absolutely stunning. The price was a little steep but the room was beautiful and it's worth every penny. The shower faucet was broken but we had no problem using it. The only negative aspect is that they didn't respond to my inquiry sent via email and they charged for the transportation to and from the hotel which is unusual for a four star hotel. Overall, we had an amazing time at the hotel. I would highly recommend the place.
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Stayed 2 nights in Oct 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Attention to food service not up to scratch
Stayed 3 nights in Oct 2019

8/10 Good

Megan

Liked: Cleanliness, staff & service, room comfort
It was a beautiful location and the rooms were nice and clean, however the rooms did need some maintenance- painting, cleaning of light switches. The food was good but not fabulous and very expensive if you are Australian (the exchange rate is poor). Go to breakfast early as items run out and are not restocked or left to dry out. The staff were friendly and helpful.
Stayed 6 nights in Sep 2019

10/10 Excellent

Geth, Wellington

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredibly helpful staff, our check out time was extended by the hotel after our return flight to Noumea was delayed. The most amazing location possible, a real paradise.
Stayed 2 nights in Jun 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Resort very well positioned, to be able to snorkel in the same bay your are staying is amazing.
Stayed 5 nights in May 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
With only a handful of commercial properties on the island this one didn’t disappoint. It’s EXTREMELY expensive to eat but that’s a fair comment about all of NC. The grounds are immaculate and the sunset from the exclusive beach was phenomenal.
Stayed 1 night in Apr 2019

10/10 Excellent

Luciana

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is great, located in an incredible spot, with great staff. The only let down is the shower: it’s so low you can’t stand to have a shower.
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveller

Stayed 2 nights in Apr 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was on hand .staff were very friendly . Couldn't do enough for you.
Stayed 3 nights in Apr 2019

10/10 Excellent

Verified traveller

Stayed 2 nights in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location on a beautiful beach with great swimming or snorkelling ( depending where you go )
Stayed 4 nights in Feb 2019

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Must see
One of the most amazing places I have stayed! The beach was fantastic coral reef only meters from the beach , cabins where a little aging but were still great. Restaurant was great.
Stayed 3 nights in Jan 2019

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Nov 2018

10/10 Excellent

André, MONTREAL

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Great location and private beach on the Kanuméra Bay. Warm and helping people Great venue - well maintained cottages Nice restaurant however I would have appreciated a bit more choice on the menu Breakfast is included and with awesome variety of food
Stayed 3 nights in Nov 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Beautiful location, lovely friendly staff, room was great. The only downside is that the bar area next to the beach was not operating which was disappointing!
Stayed 3 nights in Nov 2018

8/10 Good

Mary, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing location
Best location on isle of Pines. The bungalows are so quiet and you feel so close to nature. The beach is so calm and perfect. We loved that it was a private beach for guests so it was very quiet.
Stayed 3 nights in Sep 2018

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities
Terrible!
I couldn’t stay at the hotel actually. Due to some trouble with the room I was supposed to stay, I was transferred to the other hotel which wasn’t as good as this hotel. At the reception, it was unpleasant experience with an receptionist. She was quite rude. I was told that the room would be ready at 13 o’clock when I arrived. When it was at 13 o’clock, I went to the reception and gave the keys even though the room (eventually I couldn’t stay) wasn’t really ready. I might as well have taken rent-a-bicycle which was the cost should be 1,500CFP but she told me 3,000CFP. After coming back to the hotel from my short trip, the hotel manager offered me a dinner at the restaurant but I was paid the all cost of the restaurant even though I was offered!!!
Stayed 1 night in Aug 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We read a lot of not so good reviews on tripadvisor and cannot agree especially with regards to the many unkind comments about staff. We found staff helpful and friendly and the food was good too. The beach is out of this world and that's what we came here for so would definitely recommend
Stayed 5 nights in Jul 2018

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous resort on a beautiful beach
An excellent resort on a beautiful beach. The staff are very friendly and helpful. The bure was wonderful.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly and helpful staff. Location is just great as well as the gardens. Food is ok but not exceptional.
Stayed 3 nights in Apr 2018

8/10 Good

Stephanie

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Lovely hotel but poor customer service
Lovely hotel, settings, clean. Bathroom was a bit dated but otherwise OK. The only issue we had was with the service, which was pretty average. We booked a room with breakfast included (written on the confirmation) and when we checked out they wanted to charge us for it, arguing that it wasn't included in the price. I'm not sure if it was a mistake by hotels.com or the hotel but as a customer, it's not really my problem. As far as I was concerned, I had a confirmation for a room with breakfast and that's what I paid for. We argued for a while and after waiting at the reception for 45 min, they decided not to charge us. This is pretty bad customer service really, which was a bit disappointing considering we had a great stay otherwise..

6/10 Okay

Riaan, Perth, Australia

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Good location, facilities need some work
Pool not operational, overall the facility looks a bit tired.
Stayed 1 night in Jan 2018

8/10 Good

Andrew, Sydney, Australia

Liked: Cleanliness, property conditions & facilities, room comfort
Location cannot be bettered
Absolutely stunning location. We had a beach bungalow, which was very spacious inside and out and very special. Sunset over the bay is breathtaking. The hotel is very clean and the staff are all very friendly. The service can be a bit hit and miss in the restaurant, which is also very expensive and effectively the only place to eat dinner. We tried to eat at two neighbouring hotels to break up the monotony of eating at the same place, but they all declined to give us a reservation on account of not being guests of those hotels. Breakfast is disappointing in quality and the rather lackadaisical approach to clearing and cleaning after others have finished, though this was a trait we noticed all over New Caledonia. It is very off-putting to come to breakfast to find almost every table covered in used crockery and utensils that are not cleared regularly by staff. It also limits the ability to find anywhere to sit.
Stayed 3 nights in Nov 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The resort is located on the best beach on the island. Just 5 meters away, you can snorkel onsite. You can see more here compared to the natural swimming pool. Food is a bit expensive but it's a tourist attraction so nothing we didn't expect it. Also you have a lot of options for food in the location. Overall it's really amazing and would come back again for sure.
Stayed 4 nights in Sep 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice property but limited food options
We really like the location and the property of this hotel. Lots of big trees. The beach is gorgeous. Unfortunately, when we were there it rained quite a lot. So, we had to stay in but our bungalow was nice. So that was not too bad. Staff were generally nice but Toni was our favorite, as he was always so cheerful and helpful. As others have mentioned, the food was very expensive and was not that great. The menu does not inspire. Nor does it change. So if you are staying for many days, it is worth venturing out to other places for food but the island is quite big. Car rental might be necessary. Beware of the tourists from the cruise ship who arrive en masse and occupy the beautiful beachfront and disrupt the peace and quiet. Check their cruise schedule before you book.
Stayed 3 nights in Aug 2017

8/10 Good

Yvonne

Liked: Staff & service
Great Snorkling
THe snorkeling was amazing- almost as good as Tahita.Staff were great but breakfast was not up to standard of the advertised 4 star resort
Stayed 6 nights in Aug 2017

8/10 Good

Debi, Melbourne

Liked: Cleanliness, property conditions & facilities, room comfort
A beautiful romantic getaway
We checked into this resort for a six-day stay, and just loved it, for many reasons. It was in a beautiful setting, we had a bungalow metres from the beach, the snorkelling was good, and the staff were mostly very helpful. However, a couple of downsides. The wifi was very poor - often couldn't log on at all. And the food. While the a la carte dining in the evening was excellent, the breakfast spread was not. Cold "hot" food - every morning - and the fresh fruit and yoghurt were rationed to the point of our having to ask for it from the staff. Ditto spoons with which to eat the yoghurt - every morning! No sign of non-sugary cereals, no wholemeal or grain bread - just a ton of white bread and pastries. We also would have appreciated more information about La Piscine Naturelle, which we visited in the resort's minibus. No information about the entry fee (we almost didn't take any money with us), how to get in there, or the fact that there were no toilets or facilities. Having said that, it was stunningly beautiful.
Stayed 6 nights in Aug 2017

8/10 Good

Julie, Port Lincoln Australia

Liked: Cleanliness, property conditions & facilities, room comfort
Beautiful setting and individual huts were lovely
We had to book 2 lots of the accommodation for our family of four which worked out well given we have 2 teenage children. The setting is lovely, accom comfy and clean. The use of kayaks was great and the snorkelling gear we used everyday.
Stayed 7 nights in Jul 2017

10/10 Excellent

Roz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous
Fabulous. Beautiful white sandy beaches. Friendly staff. Big clean bungalows. Worth the time and cost to fly to Ile de Pins. Kayaked around the point one day, snorkeled another, road tour around island on another. Pina coladas on the lounges watching sun set over the headland - perfect.
Stayed 3 nights in Jul 2017

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities
would not recommend - go to Le Meridien.
Hotel food was poor quality and over priced. No alternative but to eat at their restaurant. Breakfast buffet Scrambled eggs were re-heated from previous day, lunch calamari was inedible. Reception staff had limited interest and knowledge of transport options & prices to travel across island. Le Meridien is worth the $.
Stayed 5 nights in Jul 2017

8/10 Good

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We love Oure Tera
Beautiful venue... friendly staff and good pool for little kids. Highly recommend the day trip out to the Attols very cool!
Stayed 4 nights in Jun 2017

8/10 Good

Dave , Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing quiet stay on beach
Great place to take in the best of the South Pacific. Secluded and comfortable facilities