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"Stayed two nights. Had a very nice room on the 12th floor. Check-in at 3:00 p.m. was fast and easy. Hotel was very modern and very tastefully decorated, and it has a very nice onsen (with sauna). I didn't eat at the hotel restaurant, so I cannot comment on the food quality and service. The hotel is right next to Kumamoto Station; the station and the shopping mall below it offer some shops and a few restaurants, but otherwise, the area around the station is very quiet and businesslike. Overall, I quite enjoyed my stay and highly recommend this hotel. Thank you!"

"部屋が広くて清潔でした 熊本新市街へのアクセスも抜群で、ごく近くにコンビニもあり、滞在で不満を感じる場面がありませんでした チェックイン、チェックアウトも自動チェックイン機で出来てスムーズでした 次回熊本に行く際にはまた宿泊したいと思いました"

"The hotel is well situated just opposite to the station on a big square; it has a beautiful view to the volcano and the breakfast buffet is excellent :-)"

"Good location, nice staff."

"This is really something to be experienced. It is new (2023) and massive - hundreds and hundreds of guests. It is a spa, first and foremost. The rooms are huge, quiet, and elegant; the numerous staff are efficient and multi-lingual. Hot springs in the building, hundreds of guests strolling about in hotel yukata, views of the peaks and ocean. The optional meals are definitely recommended - the food is fantastic and also it is a long hike to get down the mountain. Partner likened it to a luxury cruise ship on land."

"Our stay at Kamenoi Hotel Beppu was wonderful. The room was spacious and conveniently located near Beppu Station and bus stops, as well as a Lawsons right across the street. The onsite onsen was great as well. Very large with steam bath and open air options."

"Great location, just a 2-3min walk from Kumamoto Station/ Amu Plaza. We were blessed with a high floor twin room with good view of the city. Room is tight & would be tough to open up luggage but it was ok for us as we had couriered our large luggages to the next hotel. Beds were ok and the free breakfast was basic but adequate & yummy to me. Great value for the price."

"I stay here so often that I should enquire about an apartment. Friendly staff who are very personable and kind. Kumamoto is the nicest place in the world 😍"

"What’s more convenient than stepping off the train and into your hotel? Beautiful facility, larger than standard room size, and the whole place smells like their amenities do, of fragrant Darjeeling tea! Loved it."