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Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge

4.0 star property
Family-friendly hotel connected to the convention centre in Umhlanga with fitness centre
your current months are June, 2024 and July, 2024.
June 2024
July 2024

Photo gallery for Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge

Outdoor pool, pool loungers
Exterior
Room, 1 King Bed
Terrace/patio
Exterior
Reviews
8.4

Very good

Popular amenities

  • Free WiFiFree WiFiFree WiFi
  • PoolPoolPool
  • Breakfast availableBreakfast availableBreakfast available
  • Parking availableParking availableParking available
  • Air conditioningAir conditioningAir conditioning
  • GymGymGym

Explore the area

Map
14 Palm Boulevard, Umhlanga Ridge, Umhlanga Rocks, Umhlanga, KwaZulu-Natal, 4320
  • Popular LocationGateway Theatre of Shopping2 min walk
  • Popular LocationUmhlanga Rocks Beach10 min drive
  • Popular LocationUmhlanga Main Beach10 min drive
  • AirportDurban (DUR-King Shaka Intl.)23 min drive
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Room options

View all photos for Room, 1 King Bed

Exterior

Room, 1 King Bed

8.6/10 Excellent

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Premium bedding
  • 22 sq m
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Single Beds

Exterior

Room, 2 Single Beds

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Premium bedding
  • 22 sq m
  • Park view
  • Sleeps 2
  • 2 Single Beds

View all photos for Room, 1 Double Bed

Premium bedding, in-room safe, individually decorated

Room, 1 Double Bed

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Premium bedding
  • 22 sq m
  • Park view
  • Sleeps 2
  • 1 Double Bed

View all photos for Apartment, 2 Bedrooms

Apartment, 2 Bedrooms

Apartment, 2 Bedrooms

8.6/10 Excellent

Highlights

Balcony
Separate dining area
Individually furnished
Individually decorated
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Fridge
  • 74 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, in-room safe, individually decorated

Room, 1 King Bed

10/10 Exceptional

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
  • 74 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Loft, 1 Bedroom

Exterior

Loft, 1 Bedroom

7.5/10 Good

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Fridge
LCD TV
  • 75 sq m
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds

Room, 2 Double Beds

Room, 2 Double Beds

9.1/10 Wonderful

Highlights

Separate dining area
Individually furnished
Individually decorated
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Fridge
LCD TV
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

Lobby sitting area
Protea Hotel by Marriott Durban Umhlanga
Free WiFi
Restaurant
Air conditioning
Breakfast available
8.6 out of 10, Excellent, (432)
The price is NZ$152
includes taxes & fees
31 May - 1 Jun
Protea Hotel by Marriott Durban Umhlanga

About the area

Umhlanga

Located in Umhlanga, Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge is connected to a shopping centre. UShaka Marine World is a popular attraction and the area's natural beauty can be seen at Umhlanga Rocks Beach and Durban Beach. Travelling with kids? Consider Japanese Gardens, or check out an event or a game at Moses Mabhida Stadium. Snorkelling, windsurfing and surfing/body boarding offer great chances to get out on the surrounding water, or you can seek out an adventure with mountain biking nearby.
Visit our Umhlanga travel guideOpens in a new window

What's nearby

  • Gateway Theatre of Shopping - 2 min walk
  • KwaZulu-Natal Sharks Board - 6 min walk
  • Umhlanga Lighthouse - 4 min drive
  • Umhlanga Rocks Beach - 10 min drive
  • Umhlanga Main Beach - 10 min drive

Getting around

  • Durban (DUR-King Shaka Intl.) - 23 min drive

Restaurants

  • Kauai - 2 min walk
  • Circus Circus Cafe - 5 min walk
  • Cuba Lounge - 4 min walk
  • Pizza Boyz - 4 min walk
  • News Cafe - 3 min walk

About this property

Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge

Upscale family-friendly hotel connected to the convention centre
Take advantage of a rooftop terrace, a garden and dry cleaning/laundry services at Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge. The on-site restaurant offers breakfast, lunch and dinner. In addition to a bar and a gym, guests can connect to free in-room WiFi.
Other perks include:
  • An outdoor pool with sunloungers
  • Buffet breakfast (surcharge), self-parking (surcharge) and a round-trip airport shuttle (surcharge)
  • Express check-out, express check-in and smoke-free property
  • A front desk safe, a lift and a 24-hour front desk
Room features
All 205 individually furnished rooms boast comforts, such as premium bedding and laptop-compatible safes, as well as perks, such as laptop-friendly workspaces and air conditioning.
More conveniences in all rooms include:
  • Free toiletries and hairdryers
  • 32-inch LCD TVs with premium channels
  • Fridges, free infant beds and electric kettles

Languages

English, Xhosa, Zulu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle
  • Parking on site (ZAR 65 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available for a fee: ZAR 215 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Daily housekeeping
  • Dry cleaning/laundry service
  • Porter/bellhop

Business services

  • Business centre
  • Computer station
  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • In a state park
  • Pool loungers
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Height-adjustable showerhead
  • In-room accessibility
  • In-room roll-in shower
  • Lift
  • Low-height bed
  • Low-height counter and sink
  • Low-height desk
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Raised toilet seat
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 7 floors
  • Building
  • Built in 2009
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels

Entertainment

  • 32-inch LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Late-night room service
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
This property requires full payment at check-in.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cots are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: ZAR 300 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately ZAR 215 per person
  • Airport shuttle fee: ZAR 350 per person (one-way)
  • Self-parking fee: ZAR 65 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Parking height restrictions apply
Guests under 16 years old are not allowed in the fitness facility, and guests under 16 years old are only allowed in the swimming pool and fitness facility with adult supervision

National rating

Quality graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organisation.

Property is also known as

Protea Hotel Ridge
Protea Hotel Umhlanga
Protea Hotel Marriott Durban Umhlanga Ridge
Protea Ridge
Protea Umhlanga Ridge
Umhlanga Protea Hotel
Umhlanga Protea Hotel Ridge
Umhlanga Ridge Protea Hotel
Protea Hotel Marriott Ridge
Protea Marriott Durban Umhlanga Ridge
Protea Marriott Ridge
Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge Hotel

Frequently asked questions

Does Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge?

As of 24 May 2024, prices found for a 1-night stay for 2 adults at Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge on 21 Jun 2024 start from NZ$135.84, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge pet-friendly?

No, pets are not allowed at this property.

How much is parking at Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge?

Self-parking is available for ZAR 65 per night.

What time is check-in at Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge?

Check-in start time: 2:00 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability).

What time is check-out at Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge?

Checkout is at 11 AM. Late check-out is available for a fee (subject to availability).

Does Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of ZAR 350 per person applies.

Where is Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge located?

This family-friendly Umhlanga hotel is located in a state park, within a 10-minute walk of Gateway Theatre of Shopping, KwaZulu-Natal Sharks Board and Umhlanga Hospital. Umhlanga Rocks Beach and Umhlanga Main Beach are also within 2 miles (3 km).

Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 145 out of 315 reviews" "
Rating 8 - Good. 97 out of 315 reviews" "
Rating 6 - Okay. 44 out of 315 reviews" "
Rating 4 - Poor. 19 out of 315 reviews" "
Rating 2 - Terrible. 10 out of 315 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

8.8/10

Amenities

8.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Indresen

Liked: Cleanliness, staff & service, property conditions & facilities
The staff at the hotel are the best. They always went above and beyond for our stay. The staff at the hotel truly know how to treat guests.
Stayed 3 nights in Apr 2024

8/10 Good

Mohamed

Travelled with group
Liked: Room comfort
great value for money and location is ideal
Stayed 6 nights in Jan 2024

8/10 Good

Charis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Average stay
Our stay was fine and the rooms clean, check in staff were good and so were the cleaning staff. Unfortunately the breakfast let us down, the breakfast was very average and bland. On Christmas day we arrived at breakfast at 9:30am and were turned away by the staff at the breakfast area who advised us that the breakfast time had changed but we were not given any notice when checking in or in our room. We felt very dissapoint especially on christmas day when we expected a lovely special breakfast with our family. They eventually let us in but they packed away the food as we dished our food and we felt so badly treated and rushed. Not sure i would stay here again or book my staff here again.
Stayed 3 nights in Dec 2023

10/10 Excellent

Sinethemba

Stayed 3 nights in Dec 2023

10/10 Excellent

Marillyn

Stayed 1 night in Dec 2023

4/10 Poor

João Batista

Stayed 1 night in Dec 2023

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic.
Loved the theme set throughout the hotel. Staff were friendly and welcoming. People went out of their way to see if you needed anything. Loved the cleanliness and attention to detail.
Stayed 1 night in Dec 2023

10/10 Excellent

Delesh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Natasha

Stayed 2 nights in Dec 2023

10/10 Excellent

Pranisha

Stayed 3 nights in Nov 2023