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"Lovely staff - awesome experience"

"The resort is nestled beautifully amidst the forest, offering a serene and scenic escape from the hustle of daily life. With its natural setting and friendly staff, it has the potential to become one of the best retreats in the region. What We Loved: The location is stunning-surrounded by forest, it truly feels like a nature escape. The staff were warm, welcoming, and always ready to help, which made the stay more enjoyable. Plenty of ways to stay entertained, including indoor games and a swimming pool. Convenient amenities like free parking (just outside the premises) and room service. The on-site restaurant adds to the comfort of staying in. What Could Be Better: The room lighting needs a serious upgrade-apart from a bedside lamp, there's no proper light source, making the space feel dim, especially in the evenings. While the glass ceiling in the bathroom is a great concept, the execution needs work-it leaks, keeping the bathroom floor constantly wet and slippery. With the rainy weather, basic provisions like doormats or umbrellas would have gone a long way in improving comfort. The spa is operational but currently offers only male therapists-more inclusive options would enhance the experience. The restaurant, while convenient, is on the pricier side with limited food options. A bar or lounge area would be a welcome addition."

"Heritage Resort Coorg is a stunner of a property in terms of location and beauty. It is lush green with beautifully maintained outdoors and gardens. The rooms are well appointed and comfortable. I must particularly compliment the staff for their helpfulness, politeness and courtesy. The view from the room is memorable and the monsoons added to the charm. "

"Quiet retreat atmosphere. But also not located near anything so a bit isolated. You get your own casita with your own patio. Beautiful except for shower/tub which is difficult to access if you have mobility issues. Apart from that perfect. Breakfast is perfectly fine but not amazing as it is in other 5 star hotels. Coorg food is restaurant was great. Dont order the pizza! Spa is great. Had 2 massages and both great. "

"There was a leak in the bathroom which left the bathroom floor always wet"