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Hotel Crown Hills Kumamoto

2.5 star property
Hotel with a full-service spa, near Kumamoto Castle

Photo gallery for Hotel Crown Hills Kumamoto

Buffet
Property entrance
Reception
Semi-double room, Smoking
Lobby sitting area

Reviews

6.6 out of 10

Popular amenities

  • Spa
  • Breakfast available
  • Parking available
  • Laundry
  • Housekeeping
  • Free WiFi
The current price is NZ$87
6 July - 7 July

Room options

Available filters for rooms
Showing 17 of 17 rooms

View all photos for Twin Room, Smoking

Soundproofing, free WiFi, bed sheets

Twin Room, Smoking

Highlights

Soundproofed
Air conditioning
Fridge
TV
Hairdryer
Bidet
Private bathroom
Bathrobes
  • Sleeps 2
  • 2 Single Beds

View all photos for Semi-double room, Non Smoking

Soundproofing, free WiFi, bed sheets

Semi-double room, Non Smoking

Highlights

Soundproofed
Air conditioning
Fridge
TV
Hairdryer
Bidet
Private bathroom
Bathrobes
  • Sleeps 2
  • 1 Single Bed

View all photos for Double Room, Smoking

Double Room, Smoking

Double Room, Smoking

Highlights

Soundproofed
Air conditioning
Fridge
TV
Hairdryer
Bidet
Private bathroom
Bathrobes
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room, Non Smoking

Soundproofing, free WiFi, bed sheets

Twin Room, Non Smoking

Highlights

Soundproofed
Air conditioning
Fridge
TV
Hairdryer
Bidet
Private bathroom
Bathrobes
  • Sleeps 2
  • 2 Single Beds

View all photos for Single Room, Smoking

Single Room, Smoking

Single Room, Smoking

Highlights

Soundproofed
Air conditioning
Fridge
TV
Hairdryer
Bidet
Private bathroom
Bathrobes
  • Sleeps 1
  • 1 Single Bed

View all photos for Double Room, Non Smoking

Soundproofing, free WiFi, bed sheets

Double Room, Non Smoking

Highlights

Soundproofed
Air conditioning
Fridge
TV
Hairdryer
Bidet
Private bathroom
Bathrobes
  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room, Non Smoking

Soundproofing, free WiFi, bed sheets

Single Room, Non Smoking

Highlights

Soundproofed
Air conditioning
Fridge
TV
Hairdryer
Bidet
Private bathroom
Bathrobes
  • Sleeps 1
  • 1 Single Bed

View all photos for Semi-double room, Smoking

Soundproofing, free WiFi, bed sheets

Semi-double room, Smoking

Highlights

Soundproofed
Air conditioning
Fridge
TV
Hairdryer
Bidet
Private bathroom
Bathrobes
  • Sleeps 2
  • 1 Single Bed

View all photos for Single Room-Non-Smoking

Soundproofing, free WiFi, bed sheets

Single Room-Non-Smoking

  • Sleeps 1
  • 1 Single Bed

View all photos for Single Room-Smoking

Soundproofing, free WiFi, bed sheets

Single Room-Smoking

  • Sleeps 1
  • 1 Single Bed

View all photos for Double Room-Smoking

Soundproofing, free WiFi, bed sheets

Double Room-Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room-Non-Smoking

Soundproofing, free WiFi, bed sheets

Double Room-Non-Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room-Non-Smoking

Television

Twin Room-Non-Smoking

  • Sleeps 2
  • 2 Single Beds

View all photos for Twin Room-Smoking

Television

Twin Room-Smoking

  • Sleeps 2
  • 2 Single Beds

Semi-Double With Bath, City View

  • Sleeps 2
  • 1 Double Bed

Double Room-Smoking-Eco Plan (No Daily Cleaning)

  • Sleeps 2
  • 1 Double Bed

[Smoking] Semi-Double [Single Room] [Smoking]

  • Sleeps 2
  • 1 Double Bed
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About the area

Map
67-1 Karashimacho Chuo Ward, Kumamoto, Kumamoto, 860-0804

What's nearby

  • Kumamoto-jo Hall - 3 min walk - 0.3 km
  • Sakura Machi Kumamoto - 3 min walk - 0.3 km
  • Kumamoto City Hall - 9 min walk - 0.8 km
  • Kumamoto Castle - 13 min walk - 1.1 km
  • Kumamoto Station Tourist Information Center - 2 min drive - 1.7 km

Getting around

  • Kumamoto Minami Station - 8 min drive
  • Suidocho Tram Stop - 18 min walk
  • Kumamoto (KMJ) - 55 min drive

Restaurants

  • ‪与志 - ‬3 min walk
  • ‪アパホテル熊本桜町バスターミナル南 - ‬4 min walk
  • ‪中華旬菜燕燕 - ‬3 min walk
  • ‪秀ちゃんラーメン - ‬1 min walk
  • ‪会楽園 - ‬4 min walk

About this property

Hotel Crown Hills Kumamoto

Hotel near Kumamoto Castle
Take advantage of dry cleaning/laundry services, a full-service spa and a sauna at Hotel Crown Hills Kumamoto. Treat yourself to a massage or other spa services. Guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • Buffet breakfast (surcharge), bike hire and self-parking (surcharge)
  • A vending machine, free newspapers and luggage storage
  • A lift
Room features
All 90 rooms include comforts such as air conditioning and bathrobes, in addition to perks such as free WiFi and sound-insulated walls.
More conveniences in all rooms include:
  • Bathrooms with bidets and shower/bath combinations
  • TVs with satellite channels
  • Fridges, coffee/tea makers and daily housekeeping

Languages

English, Japanese

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (JPY 800 per night; includes in/out privileges)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 8:30 AM for a fee: JPY 800 for adults and JPY 800 for children

Things to do

  • Bicycle rentals
  • Full-service spa
  • Sauna

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Full-service spa

  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Well-lit path to entrance

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in fee: JPY 1000
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: JPY 1000

Special check-in instructions

The front desk is open daily from 6:00 AM - 2:00 AM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: from approximately JPY 800 for adults and from JPY 800 for children
  • Uncovered self-parking fee: JPY 800 per night (in/out privileges)
  • Early check-in fee: JPY 1000 (subject to availability)
  • Late check-out fee: JPY 1000 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Alcohol is not permitted at this property
Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities

Property is also known as

Crown Hills Kumamoto
Crown Hills Kumamoto Kumamoto
Hotel Crown Hills Kumamoto Hotel
Hotel Crown Hills Kumamoto Kumamoto
Hotel Crown Hills Kumamoto Hotel Kumamoto

Frequently asked questions

Is Hotel Crown Hills Kumamoto pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Hotel Crown Hills Kumamoto?

As of 29 Jun 2025, prices found for a 1-night stay for 2 adults at Hotel Crown Hills Kumamoto on 6 Jul 2025 start from NZ$87.25, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Crown Hills Kumamoto?

Self-parking is available for JPY 800 per night.

What time is check-in at Hotel Crown Hills Kumamoto?

Check-in start time: 3 PM; check-in end time: 2:00 AM. Early check-in is available for a fee of JPY 1000 (subject to availability). After-hours check-in is not available.

What time is check-out at Hotel Crown Hills Kumamoto?

Checkout is at 10 AM. Late checkout is available for JPY 1000 (subject to availability).

Where is Hotel Crown Hills Kumamoto located?

Located in Chuo Ward, this spa hotel is within 1 mile (2 km) of Kumamoto-jo Hall and Kumamoto Castle. Sunroad Shinshigai Shopping Street and Sakura Machi Kumamoto are also within 10 minutes. Suidocho Tram Stop is 18 minutes by foot and Kumamoto Station is 21 minutes.

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Hotel Crown Hills Kumamoto Reviews

Reviews

6.6
Rating 10 - Excellent. 5 out of 44 reviews
Rating 8 - Good. 15 out of 44 reviews
Rating 6 - Okay. 14 out of 44 reviews
Rating 4 - Poor. 7 out of 44 reviews
Rating 2 - Terrible. 3 out of 44 reviews

6.4/10

Cleanliness

7.2/10

Staff & service

4.4/10

Amenities

6.0/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

4/10 Poor

Tomoyuki

Disliked: Cleanliness, amenities, property conditions & facilities
色々と設備が古く、修繕も追いついていません。部屋のドアガードは壊れ、古い鍵タイプのホテル鍵のみ。部屋のシャワーカーテンは浴槽の高さギリギリで、シャワーを使うと水浸しになります。ロビーも少し変わった匂いがしました。
Stayed 2 nights in Apr 2025

8/10 Good

Verified traveller

Liked: Staff & service
Stayed 2 nights in Mar 2025

6/10 Okay

koji

Disliked: Cleanliness, property conditions & facilities, room comfort

古いホテル

古い建物なので所々メンテナンスが必要。　大浴場は広くてよかった
Stayed 1 night in Mar 2025

6/10 Okay

SATOSHI

Stayed 2 nights in Mar 2025

6/10 Okay

SATOMI

Disliked: Amenities
古い。壁も薄いのか、他の部屋の人の咳などがよく聞こえる。エレベーターが遅く1大しかないので混む。歯磨きなどもフロントから自分でもっていくシステムで、歯ブラシくらいは部屋においといてほしい。翌日荷物を預けて昼頃取りに行ったが、その時の対応の人の態度がぶっきらぼうだった。、
Stayed 1 night in Dec 2024

6/10 Okay

Takeshi

Disliked: Cleanliness, amenities, property conditions & facilities
ありがとうございました
Stayed 1 night in Sep 2024

4/10 Poor

???

Disliked: Cleanliness, property conditions & facilities
清潔さが少し厳しいと思いました。あとWifiが、弱過ぎて、ネット漫画さえ、読みにくく感じました
Stayed 1 night in Aug 2024

6/10 Okay

Verified traveller

Liked: Staff & service

ビジネス滞在向き

昔ながらのホテル、といった佇まいと内装。朝食会場に至るまでの通路や会場そのものなど、絨毯や壁紙に古さを感じるところがあるので、綺麗さ重視の人にはマイナスポイントかも。シングルルームは思っていたより狭く感じた。ホテル駐車場が満車でもすぐ近くにパーキングがあり、利用時は駐車後24時間800円だった。フロント前にある熊本土産コーナーは商品が充実していて、宿泊者無料のマッサージ機も２台あり、とても良い使い心地だった。
Stayed 1 night in Jun 2024

4/10 Poor

Miki

Disliked: Cleanliness, amenities, property conditions & facilities
大浴場があるとの事で予約したが、男性専用だったので、ガッカリ❗施設の紹介にそれを記入してほしかった！
Stayed 1 night in May 2024

2/10 Terrible

yuki

Disliked: Cleanliness, staff & service, property conditions & facilities
とにかく汚かった。 部屋風呂が狭くトイレ側に大量に水が流れ出て水浸し。排水も悪く最悪。 もう利用したくない。
Stayed 1 night in May 2024

6/10 Okay

MORIHIRO

Stayed 1 night in Apr 2024

8/10 Good

Kumiko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

6/10 Okay

Kiyomi

Disliked: Cleanliness
Stayed 1 night in Mar 2024

2/10 Terrible

Kazuhisa

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
施設としてボロボロにもかかわらず、1泊15,000以上もした。 金額に対してコスパが悪い。 一晩中トイレタンクに水が流れっぱなしで、良く眠れませんでした． フロントでは、朝食券を購入したにもかかわらず、朝食無と伝えられるなど、対応に不満ありです。 きっちり日本人スタッフが対応すべきですね。
Stayed 1 night in Nov 2023

6/10 Okay

Kentaro

Disliked: Amenities, property conditions & facilities
バスが狭い。時間が遅いと朝食の卵が無かった。
Stayed 1 night in Sep 2023

8/10 Good

Takeshi

Liked: Cleanliness, staff & service, property conditions & facilities
スタッフの対応が良かった
Stayed 1 night in Jul 2023

10/10 Excellent

jaechul

Stayed 2 nights in Jun 2023

8/10 Good

Toranosuke

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jun 2023

6/10 Okay

Hideyuki

Stayed 1 night in May 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2023

6/10 Okay

Katunori

Liked: Staff & service, amenities
Stayed 1 night in Nov 2022

2/10 Terrible

shuichi

Disliked: Staff & service, amenities, property conditions & facilities
大浴場が使用できず。 部屋飲み用にコップを借りようとしたが、無いとの事。問い合わせに対して フロントの対応が気遣いに欠けている。

6/10 Okay

Verified traveller

Liked: Room comfort
Stayed 1 night in Oct 2022

8/10 Good

???

Stayed 1 night in Mar 2022