Deluxe Double Room
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Reviews of Elmark Hotel Kuantan

3 out of 5
Elmark Hotel Kuantan
2842, Jalan Dato' Wong Ah Jang, Taman, Yau, Kuantan, Pahang

Reviews

6.6
Rating 10 - Excellent. 0 out of 10 reviews" "
Rating 8 - Good. 4 out of 10 reviews" "
Rating 6 - Okay. 5 out of 10 reviews" "
Rating 4 - Poor. 1 out of 10 reviews" "
Rating 2 - Terrible. 0 out of 10 reviews" "

6.8/10

Cleanliness

7.4/10

Staff & service

2.0/10

Amenities

6.0/10

Property conditions & facilities

Reviews

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Good - Checking in n out are so fast and no hassle at all. Room clean but no window at all. Aircond cold Bad - Bedsheet got stain, toilet got smell if the ventilator is not on, the pipe at the sink is wobbly and not easy to turn it on. No TV channel except YouTube movies.
Stayed 1 night in Jul 2019

6/10 Okay

mok, lembah klang

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018
Response from Elmark Hotel Kuantan on 21 Sept 2018
Thank you

8/10 Good

NUR FAIZAH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2018
Response from Elmark Hotel on 13 Sept 2018
Thank you !

8/10 Good

Siti Aisyah

Bedsheet is not clean
Stayed 1 night in Aug 2018
Response from Public Relationship Manager on 29 Aug 2018
Dear Guest, thank you for your feedback, we will make sure that this does not happen to our other guest.

6/10 Okay

Zin

Liked: Cleanliness
Stayed 1 night in Nov 2017
Response from Elmark Hotel on 13 Sept 2018
Thank you !

8/10 Good

Zalee, Kl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable
D bed is so comfie n cleanclean. D staff very friendly
Stayed 5 nights in Oct 2017
Response from online manager on 29 Oct 2017
thank you for your kind encouragement

6/10 Okay

Verified traveller

Liked: Staff & service
new budget hotel
new but passable if u want to stay in town . no breakfast and the room insulation is so bad
Response from Nick on 30 May 2017
Dear Guest, Smart Tv is for you to use internet. We will work harder to increase your satisfaction at our hotel. Thank you

6/10 Okay

TEN KIAN

Business traveller
Stayed 1 night in Mar 2020

6/10 Okay

AKMARYANTI ABDUL LATIF

Stayed 2 nights in Dec 2018
Response from Customer relationship manager on 13 Jan 2019
Thank you !

8/10 Good

Nik

Liked: Staff & service
Stayed 1 night in Jan 2018
Response from Elmark Hotel on 23 Jan 2018
Thank you :)