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Swiss Garden Homes

3.0 star property
Travelers find the perfect balance between city excitement and tranquil retreats, with in-room WiFi and easy access to KLCC Park's green spaces

Choose dates to view prices

Swiss Garden Homes places visitors in the heart of Kuala Lumpur's energy while offering peaceful garden spaces to unwind. Guests enjoy WiFi, a modern gym, restaurant meals, and self-parking - all praised by previous visitors.

Reviews

3.0 out of 10

Popular amenities

  • Pool
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
  • Parking available

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Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11 PM

Contactless check-in and check-out are available

Late check-in subject to availability

Express check-in available

Check-out

Check-out before noon

Contactless check-out

Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

There is no front desk at this property

At check-in, guests must provide a record of full COVID-19 vaccination

COVID-19 vaccination record requirement applies to all guests aged 18 and older; guests must have received complete COVID-19 vaccination at least 1 days prior to check-in

Information provided by the property may be translated using automated translation tools

Pets

Pets not allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are not available.

Cots (infant beds) are not available

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: MYR 98.0 per stay
  • Cleaning fee: MYR 60 per room, per stay.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: MYR 80 per vehicle (one-way)
  • Self-parking fee: MYR 10 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
Cashless transactions are available
Safety features at this property include a smoke detector

Frequently asked questions

Does Swiss Garden Homes have a pool?

Yes, this property has an outdoor pool.

Is Swiss Garden Homes pet-friendly?

No, pets are not allowed at this property.

How much is parking at Swiss Garden Homes?

Self-parking is available for MYR 10 per day.

What time is check-in at Swiss Garden Homes?

Check-in start time: 3 PM; check-in end time: 11 PM. Late check-in is available during limited hours.

What time is check-out at Swiss Garden Homes?

Checkout is at noon.

Does Swiss Garden Homes provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of MYR 80 per vehicle applies.

Where is Swiss Garden Homes located?

Located in Bukit Bintang, this hotel is within a 15-minute walk of Jalan Alor, Berjaya Times Square and Petaling Street Market. Pavilion Kuala Lumpur and Kuala Lumpur Tower are also within 1 mile (2 km). Imbi Station is 10 minutes by foot and Bukit Bintang Station is 12 minutes.

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Reviews

Reviews

3.0

3.4

Cleanliness

5.6

Location

3.8

Staff & service

3.8

Property conditions & facilities
Rating 10 - Excellent. 0 out of 10 reviews
Rating 8 - Good. 1 out of 10 reviews
Rating 6 - Okay. 0 out of 10 reviews
Rating 4 - Poor. 2 out of 10 reviews
Rating 2 - Terrible. 7 out of 10 reviews

Reviews

Verified

2/10 Terrible

Sing

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

'Hotel' that is not

'Hotel' was appalling. Despite a full payment made upfront, I got a message stating that they were full just as I was about to arrive. The person in charge did not pick up my call and I was forced to find an alternative place to stay. This was rather daunting as I was in an unfamiliar area. I tried to contact the 'hotel' for a full refund but was to told to seek it from Hotels.com. It has been 1 month, no refund has been made even i foward my case to the customer service.
Stayed 2 nights in Jul 2019
Verified

2/10 Terrible

Chun Fung

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

no service & agent no reply any time.

Hotel nobody make room everyday.Towel wet & dirty had not change.At the night time some noisy work in hotel.
Stayed 3 nights in Jul 2019
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, amenities
Worst service as well, the places totally worst than my school hostel. Firstly, there are not available on counter services, because this is privately residences, they are not like a hotel services, and then only can communicate with whatsapp, no phone calls ( its provided invalid phone number as well). Then, when we wanted to check-in, he told me through whatsapp then the keys on the MailBox, let me to get it. But totally locker broken, can't also get the key. So how? Interacted with them, also need to wait for almost 2 hours ago to reply us. Nevermind one, when we entered to room, i saw the WIFI router was on, but where is password? I also asked again, it provided me after 2 hours again. Therefore, their bed,aircon pipe broken plus their service was bad af. Very Not recommended!
Stayed 1 night in Jul 2019
Verified

2/10 Terrible

Hussain

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

تم الحجز مسبقا مع دفع المبلغ ولم نجد سكنا

سيئة جدا
Stayed 1 night in Jul 2019
Verified

8/10 Good

Mohd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice to staying with large family

Cozy and convenient...
Stayed 1 night in Mar 2019
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Looked much nicer in the photos, The entire apartment reeked of moth balls. The place was not very clean and there were little roaches throughout.
Stayed 5 nights in Feb 2019
Verified

2/10 Terrible

Amanda

Disliked: Cleanliness, amenities, property conditions & facilities
Illustration of pictures and for actual view was a total miss. Apartment was not a fit for a family. Bad frame was broken an elderly could not sleep so she end up sleeping of the floor matterss. Website stated two bedroom but there was only one. It was a total ripoff
Stayed 2 nights in Feb 2019
Verified

2/10 Terrible

sabby

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Unprofessional

Agent not pick the phone we are waiting 2 hours no no cleaning House no wifi no washing machine working too much smelly no bathroom working no AC working that person not reliable.
Stayed 1 night in Jan 2019
Verified

2/10 Terrible

Verified traveller

Stayed 1 night in Apr 2021
Verified

2/10 Terrible

Verified traveller

Stayed 1 night in Dec 2018