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Overview of Shangri-La Hotel - Kuala Lumpur

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  • Horizon Club, Executive Room, 2 Single Beds

    4.6/5 guest room rating

    Room amenities

    • 39 sq m
    • City view
    • Sleeps 3
    • 2 Single Beds
    More details
  • Family Suite, 1 King Bed (Premier)

    Room amenities

    • 80 sq m
    • Sleeps 4
    • 1 King Bed
    More details
  • Executive Room, 2 Single Beds

    4.7/5 guest room rating

    Room amenities

    • 39 sq m
    • City view
    • Sleeps 2
    • 2 Single Beds
    More details
  • Premier Suite, 2 Single Beds (Selection)

    Room amenities

    • 80 sq m
    • City view
    • Sleeps 3
    • 2 Single Beds
    More details
  • Executive Suite, 2 Single Beds

    Room amenities

    • 74 sq m
    • City view
    • Sleeps 3
    • 2 Single Beds
    More details
  • Horizon Club, Executive Room, 1 King Bed

    4.8/5 guest room rating

    Room amenities

    • 39 sq m
    • City view
    • Sleeps 3
    • 1 King Bed
    More details
  • Executive Room, 1 King Bed

    4.6/5 guest room rating

    Room amenities

    • 39 sq m
    • City view
    • Sleeps 4
    • 1 King Bed
    More details
  • Deluxe Room, 1 King Bed

    4.7/5 guest room rating

    Room amenities

    • 37 sq m
    • City view
    • Sleeps 2
    • 1 King Bed
    More details
  • Premier Suite, 1 King Bed (Selection)

    Room amenities

    • 80 sq m
    • City view
    • Sleeps 3
    • 1 King Bed
    More details
  • Executive Suite, 1 King Bed

    4.6/5 guest room rating

    Room amenities

    • 74 sq m
    • City view
    • Sleeps 3
    • 1 King Bed
    More details
4.6
Wonderful
Rating 5 - Excellent. 750 out of 1077 reviews
5 - Excellent 70%
Rating 4 - Good. 251 out of 1077 reviews
4 - Good 23%
Rating 3 - Okay. 50 out of 1077 reviews
3 - Okay 5%
Rating 2 - Poor. 12 out of 1077 reviews
2 - Poor 1%
Rating 1 - Terrible. 14 out of 1077 reviews
1 - Terrible 1%

4.7/5

Cleanliness

4.7/5

Staff & service

4.6/5

Amenities

4.5/5

Property conditions & facilities

5/5 Excellent

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
take very well care of room and public area cleanliness. all staffs follow SOP strictly. highly recommended to stay.
Stayed 1 night in Jan 2021

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staffs
Stayed 1 night in Oct 2020

5/5 Excellent

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very helpful staffs!
Stayed 1 night in Sep 2020

3/5 Okay

Stayed 1 night in Apr 2019

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel. Easy walk to KLCC and Pavilion but due to one way exit road configuration, taxi journeys can be longer from hotel to city attractions. Pool area needs some TLC. There is a lot nicer (for cheaper) in KL
Stayed 1 night in Sep 2020

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