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Santa Grand Classic Chinatown

3.0 star property
Hotel connected to a shopping centre in Kuala Lumpur with an outdoor pool

Choose dates to view prices

Santa Grand Classic Chinatown offers a warm and inviting atmosphere, with an outdoor pool surrounded by sun loungers and umbrellas. Located near Petaling Street Market, guests can enjoy the nearby sights while staying connected with free in-room WiFi.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Housekeeping
  • Air conditioning
  • 24/7 front desk
  • Free WiFi

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

8.0 out of 10
Very good
(16 reviews)

Highlights

Air conditioning
LCD TV
Hypo-allergenic bedding
Blackout curtains
Bidet
Rainfall showerhead
Private bathroom
Hairdryer
  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio

Studio

Studio

8.4 out of 10
Very good
(6 reviews)

Highlights

Air conditioning
LCD TV
Hypo-allergenic bedding
Blackout curtains
Rainfall showerhead
Bidet
Private bathroom
Hairdryer
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Triple Room

Family Triple Room

Family Triple Room

8.6 out of 10
Excellent
(4 reviews)

Highlights

Air conditioning
LCD TV
Hypo-allergenic bedding
Blackout curtains
Rainfall showerhead
Bidet
Private bathroom
Hairdryer
  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

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About the area

Map
No 1 & 3 Lebuh Pudu Laluan Kasturi,, Kuala Lumpur, 50050

What's nearby

  • Central Market - 1 min walk - 0.0 km
  • Berjaya Times Square - 2 min drive - 1.9 km
  • Petronas Twin Towers - 3 min drive - 2.3 km
  • Pavilion Kuala Lumpur - 3 min drive - 2.3 km
  • KLCC Park - 3 min drive - 3.1 km

Getting around

  • Kuala Lumpur Pasar Seni Station - 5 min walk
  • Plaza Rakyat Station - 14 min walk
  • Kuala Lumpur International Airport (KUL) - 57 min drive

Restaurants

  • ‪Restoran Tajudin Nasi Beriani - ‬1 min walk
  • ‪Food Court - ‬3 min walk
  • ‪Restoran Yusoof Dan Zakhir - ‬1 min walk
  • ‪Asal Bahagia - ‬1 min walk
  • ‪Ginger Restaurant - ‬1 min walk

About this property

Santa Grand Classic Chinatown

Hotel near Central Market
Located close to Petaling Street Market and Jalan Alor, Santa Grand Classic Chinatown provides a garden and a restaurant. Stay connected with free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • An outdoor pool and a children's pool, along with sunloungers and pool umbrellas
  • Continental breakfast (surcharge), a front desk safe and a 24-hour front desk
  • A lift, concierge services and smoke-free property
  • Luggage storage
Room features
All guest rooms at Santa Grand Classic Chinatown boast perks, such as laptop-friendly workspaces and air conditioning, as well as amenities, such as free WiFi and desk chairs.
Other conveniences in all rooms include:
  • Bathrooms with rainfall showers and bidets
  • 43-inch LCD TVs with digital channels
  • Electric kettles, daily housekeeping and desks

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  • Free WiFi
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  • Air conditioning
8.8 out of 10, Excellent, 239 reviews
Santa Grand Signature Kuala Lumpur

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:30 AM for a fee: MYR 30 for adults and MYR 30 for children
  • A restaurant

Things to do

  • Children's pool
  • Outdoor pool

Family friendly

  • Children's pool
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Turndown service

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (91 centimetre wide door)
  • Tile flooring in room
  • Well-lit path to entrance

More

  • 1 building
  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch LCD TV with digital channels

Food and drink

  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Desk chair
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Payment types

Important information

Optional extras

  • Fee for continental breakfast: from approximately MYR 30 for adults and from MYR 30 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Property Registration Number 1041024D

We should mention

Pool access available from 7:00 AM to 9:00 PM
No pets and no service animals are allowed at this property

Property is also known as

Santa Grand Classic Chinatown Hotel
Santa Grand Classic Chinatown Kuala Lumpur
Santa Grand Classic Chinatown Hotel Kuala Lumpur

Frequently asked questions

Does Santa Grand Classic Chinatown have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 7:00 AM to 9:00 PM.

Is Santa Grand Classic Chinatown pet-friendly?

No, pets are not allowed at this property.

How much is parking at Santa Grand Classic Chinatown?

Santa Grand Classic Chinatown doesn't offer parking.

What time is check-in at Santa Grand Classic Chinatown?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Santa Grand Classic Chinatown?

Checkout is at noon.

Where is Santa Grand Classic Chinatown located?

Located in Golden Triangle, this hotel is steps away from Central Market and Petaling Street Market. Jalan Alor and Berjaya Times Square are also within 2 mi (3 km). Kuala Lumpur Pasar Seni Station is only a 5-minute walk and Plaza Rakyat Station is 14 minutes.

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Santa Grand Classic Chinatown Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 71 out of 148 reviews
Rating 8 - Good. 48 out of 148 reviews
Rating 6 - Okay. 23 out of 148 reviews
Rating 4 - Poor. 2 out of 148 reviews
Rating 2 - Terrible. 4 out of 148 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Kwadwo

Liked: Cleanliness, staff & service, property conditions & facilities
This is a fabulous hotel giving everything that a budget hotel can offer. The staff were very friendly and helpful. The hotel looks very unassuming considering that it is in the central business district, opposite the central market but it is quite quite inside and safe. Lots of shopping and food around the area. Great place.
Stayed 1 night in Oct 2025

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very handy central location. Possible to walk to some attractions but very usefully close to 2 metro stations. Once you have your metro pass you're able to anywhere easily. Beautiful and plentiful breakfast, both Asian and European style. Friendly, helpful staff.
Stayed 3 nights in Jul 2025

10/10 Excellent

VINCENT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hidden Gem

This recently renovated Hotel is a gem Reasonably priced, free breakfast and close to Chinatown ...I'm heading back tomorrow !! Friendly staff too !! I would recommend everyday !!
Stayed 1 night in Mar 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good place. Great location.

Everything was good. No complaints
Stayed 1 night in Oct 2024

2/10 Terrible

Vanessa

Disliked: Amenities, property conditions & facilities
The room was awful. The aircon did not work well and the room felt damp. Would not recommend
Stayed 2 nights in Apr 2025

10/10 Excellent

leigh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel in perfect location right next to Central market. Pool on roof was great. Staff could not have been friendlier
Stayed 2 nights in Jul 2024

10/10 Excellent

JEEVATHILAGAM

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean & new, one side of hotel covered with central market shops. Other side near drop off & pickup point lot people sleeping along the walk way bit unsafe.
Stayed 1 night in Sep 2024

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great overall experience

Staff was friendly and nice. Met with the managers by pure happenstance, and just casually mentioned that the refrigerator in the room was not cold enough. Was offered a replacement refrigerator but I declined as it was my last night before flying back. Would definitely come back again!
Stayed 5 nights in Nov 2024

8/10 Good

Thanaprawes

Liked: Cleanliness, property conditions & facilities
Overall is good. But staff should be focus more i.e., forgot to put new slipper and bottle of water after cleaning room
Stayed 2 nights in Oct 2024

4/10 Poor

Yuen Chun

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

One of my worst experiences

Location is great. But the floor and toilet are never cleaned for my one week stay. The most terrible matter is that the birdcall in the surrounding, hundreds of birds screaming everyday at around 11pm and 5am, once the birdcall started, it lasted about half hour to one hour, so which means for my one week stay in this hotel, I 've never had one fair sleep, and my room has a ventilation opening which has no cover, so the soundproof quality is really bad. Also the air-conditioning was malfunctioned in one early morning (about 4am), the room temperature went up to 30 degree, we were too hot and awaked, and then the terrible birdcall came, it was such a terrible experience for us.......
Stayed 9 nights in Jul 2024

2/10 Terrible

Andria

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property manager has been extremely unprofessional. Despite my efforts to reach out to him personally to discuss the inconveniences I experienced during my stay, I have received no response even after checking out. The room provided was dusty, and the lift was broken for two days, which was particularly inconvenient as my room was on the 5th floor. When I checked in, I requested a better room, but the staff informed me that the hotel was fully booked for the weekend. The air conditioning in the room was loud and noisy, making it impossible to sleep during my 4-night stay. The shower water was cold and inconsistent, with only minimal hot water available. Despite my daily requests at the counter and leaving the sign on the door, the staff did not clean the room. Adding on, let me put this down by chronology : Day 1 : Check in at 9pm , Already reach out to your staff for a new room. Staff said room fully booked throughout the weekend. (This is your evening staff at Front desk) Day 2 : I inform on a room clean in the morning before I started my visiting in KL for the first time, and contacted Expedia approximately 11pm at night due to the inconveniences that I have during my stay. Day 3 : I reach out to your property at the front desk at 11AM to inform on the issue that I was having but was turned down and given the excuse on : why Did I not reach out to the staff at the counter about the air cond and cold water shower. Also this falls on a Saturday, manager off
Stayed 4 nights in May 2025

10/10 Excellent

美由紀

Liked: Cleanliness, staff & service, property conditions & facilities
とてもモダンな部屋でした。部屋の一部にバスタブがありましたが、お湯をためられない使用でした。どのように使うためのものなのか私はわかりませんでした。しかし全てにおいて快適でおすすめできます。
Stayed 1 night in Oct 2025

10/10 Excellent

Eloisa

Liked: Cleanliness, staff & service, property conditions & facilities
La habitación limpia y luminosa. Aire acondicionado que funciona correctamente. Tiene artículos de baño, además de calentador de agua, café y te. La ubicación estupenda. El desayuno muy variado y abundante
Stayed 3 nights in Oct 2025

8/10 Good

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
Small but perfectly formed. The property is well situated within the up-and-coming area of Chinatown with all it's quirkiness (and hidden bars!). Monorail is close by and super-easy to get around the city.
Stayed 3 nights in Sep 2025

6/10 Okay

Parveen

Breakfast options were limited and there were healthy options such as salad to eat. The beds were clean and very comfortable. Staff
Stayed 3 nights in Sep 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well located, literally 30 seconds from Central Market but still quiet. Room is not very big but that’s fine for couple days stay.
Stayed 2 nights in Sep 2025

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good breakfast with lots of Western and Malaysian options. Loved the rooftop pool with a fantastic view! The staff was also very kind and solicitous. It is also immediately next to the Central Market, so lots of shopping options. Close to the MRT/Metro and in the heart of vibrant Chinatown. I really enjoyed my stay.
Stayed 3 nights in Aug 2025

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Next to China town, Central market and KL Sentral. Cosy place with nice breakfast options
Stayed 3 nights in Aug 2025

6/10 Okay

Rowena

Liked: Staff & service
Disliked: Cleanliness
The location was great and parking needs to be at the Central Market. First outlook was great, lobby ambiance and staff was very friendly. The downside was just the cleanliness & maintenance of the room. Bedsheet pillowcase was not changed and had hair on it but they changed it immediately. The room need abit of maintenance but for the price we pay, i guess it is alright and it is only for a night.
Stayed 1 night in Aug 2025

6/10 Okay

koji

Liked: Cleanliness, staff & service
誕生日の翌日に利用させて貰ったのですが その情報からチェックイン時に 「happy birthday」と声を掛けてくれて嬉しい対応でした。 周辺環境はセントラルマーケットが目の前でおみやげ屋、フードコートがあり便利です。 おみやげ屋に果物、野菜などの食品も多種ありカットフルーツが安くてコスパがいいと思いました。 ただ2階のフードコートは少しさびれ気味な感じでしたが食べたワンプレートご飯はボリュームはあって美味しかったです。 ホテルはフロアがG→M→1→2…という構成で利用したのは2階の部屋でした。 予約時の写真の大きな窓と違って残念。 2階は建物のデザイン上？窓が小さめの部屋になってそうです。 シャワールームの電気が切れてたりもして残念。 あと2階は街路樹のてっぺん付近で早朝から大量のムクドリがピーチクパーチク！！ 早起きして出掛ける人には目覚まし要らずかもです！ 朝食は最低限ですが清潔感あるレストランだったのでまぁ満足です。 駅はすぐ側ではありませんが徒歩で気にならない距離だと思いました。 総合するとある程度の便利さは保っているので悪くはないホテルだと思いました。 セブンもすぐ近くにあり便利です。
Stayed 2 nights in Jul 2025

6/10 Okay

claudia

Liked: Staff & service
La stanza è più piccola di come appare in foto ma la posizione è molto comoda: è sopra al mercato centrale di Chinatown.
Stayed 2 nights in Jul 2025

8/10 Good

Alexander

Liked: Cleanliness, staff & service, room comfort

Tolle Lage!

Das Zimmer war sauber und funktional eingerichtet. Es gab ein abwechslungsreiches Frühstück mit Brot, Croissants, Cornflakes, Früchten, verschiedenen malayischen Gerichten, Rührei, Waffeln und Saft und Kaffee. Einen Pool auf dem Dach gibt es auch (hier sollte aber unbedingt ein funktionierender Sonnenschirm angeschafft werden, da es sonst keinerlei Schatten gibt). Insgesamt war das Hotel gut und das Preis-Leistung-Verhältnis stimmt. Das Beste war aber die hervorragende Lage fußläufig zur Merdeka Square und nach Chinatown und mit einem Markt und einer food-street direkt vor der Tür!
Stayed 3 nights in Jul 2025

8/10 Good

yutaka

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
セントラルマーケットの隣なので食事に困らない。電車の走行音が気になった。
Stayed 2 nights in Jul 2025

8/10 Good

Fang Wei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

交通方便綠線藍線紅線公車Grab都有，市區熱鬧點

地點位於紅線KJ14 （中央市場）出口走路8分鐘，飯店有附早餐、游泳池（自備泳衣），附近很多吃的，有些到晚上9點都還有開，不怕路暗，房間整體乾淨，只是偶爾看到有幾隻小螞蟻，吹風機很容易過熱休眠。飯店門口隨時有人接待。
Stayed 3 nights in Jun 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

很好的體驗

有女兒最愛的浴缸，就是讚！ 飯店地理位置很好，近大眾運輸以及周邊生活機能也很好！ 下次來還是會考慮住這裡。 唯獨早餐單調了點，住三晚早餐沒有改變，可惜了！
Stayed 3 nights in Jun 2025