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Palace Hotel

3.0 star property
Hotel with a restaurant, near Pavilion Kuala Lumpur

Choose dates to view prices

Photo gallery for Palace Hotel

Deluxe Twin Room, 1 Bedroom
Front of property
Check-in/check-out kiosk
Food and drink
View from property

Reviews

7.2 out of 10
Good

Popular amenities

  • Room service
  • 24/7 front desk
  • Housekeeping
  • Laundry
  • Air conditioning
  • Free WiFi

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Deluxe Double Room, 1 Bedroom

Deluxe Double Room, 1 Bedroom

Deluxe Double Room, 1 Bedroom

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
TV
Separate bedroom
Private bathroom
Bathrobes
  • 32 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Twin Room, 1 Bedroom

Deluxe Twin Room, 1 Bedroom

Deluxe Twin Room, 1 Bedroom

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
TV
Separate bedroom
Private bathroom
Bathrobes
  • 32 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Twin Room, 1 Bedroom

Superior Twin Room, 1 Bedroom

Superior Twin Room, 1 Bedroom

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
TV
Separate bedroom
Private bathroom
Bathrobes
  • 29 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Quadruple Room, 1 Bedroom

1 bedroom, in-room safe, individually furnished, desk

Family Quadruple Room, 1 Bedroom

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
TV
Separate bedroom
Private bathroom
Bathrobes
  • 37 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Basic Twin Room, 1 Bedroom, Non Smoking

Basic Twin Room, 1 Bedroom, Non Smoking

Basic Twin Room, 1 Bedroom, Non Smoking

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
TV
Separate bedroom
Private bathroom
Bathrobes
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double Room, 1 Bedroom

Superior Double Room, 1 Bedroom

Superior Double Room, 1 Bedroom

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
TV
Separate bedroom
Private bathroom
Bathrobes
  • 29 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

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About the area

Located in Golden Triangle, a neighbourhood in Kuala Lumpur, Palace Hotel is in a shopping district and near a metro station. Pavilion Kuala Lumpur and Berjaya Times Square are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore KLCC Park and Batu Caves. Perdana Botanical Gardens and Petrosains Science Discovery Centre are also worth visiting.
Visit our Kuala Lumpur travel guideOpens in a new window
Map
No 40-46 Jalan Masjid India, Kuala Lumpur, 50100

What's nearby

  • Kuala Lumpur Tower - 10 min walk - 0.9 km
  • Petronas Twin Towers - 2 min drive - 1.9 km
  • Berjaya Times Square - 3 min drive - 2.3 km
  • KLCC Park - 3 min drive - 2.7 km
  • Pavilion Kuala Lumpur - 3 min drive - 2.3 km

Getting around

  • Kuala Lumpur Masjid Jamek Station - 7 min walk
  • Dang Wangi Station - 11 min walk
  • Kuala Lumpur International Airport (KUL) - 49 min drive

Restaurants

  • Selangor Mansion Roti Banjir Special
  • ‪Restoran Din Sakeela - ‬2 min walk
  • ‪Kafe Kleptokrat - ‬1 min walk
  • ‪ABC Food Corner - ‬1 min walk
  • ‪Medan Selera Tepi Mydin - ‬1 min walk

About this property

Palace Hotel

Hotel near Petaling Street
Located close to Kuala Lumpur Tower and Jalan Alor, Palace Hotel provides a shopping centre on-site, a hair salon and dry cleaning/laundry services. The on-site restaurant, Sangeetha, features vegetarian cuisine. Free in-room WiFi and a business centre are available to all guests.
Other perks include:
  • A round-trip airport shuttle (surcharge), express check-out and express check-in
  • Concierge services, ATM/banking services and a 24-hour front desk
  • Tour/ticket information, a front desk safe and a reception hall
Room features
All 83 individually furnished rooms feature thoughtful touches such as air conditioning and bathrobes, as well as amenities such as free WiFi and safes.
More conveniences in all rooms include:
  • Bathrooms with rainfall showers and bidets
  • TVs with premium channels
  • Wardrobes/cupboards, electric kettles and daily housekeeping

Languages

English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Return airport shuttle (surcharge)

Food and drink

  • A restaurant

Restaurants on site

  • Sangeetha

Things to do

  • Shopping centre

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility

More

  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Individual furnishings
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 5 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments and cash
Mobile payment options include: Touch 'n Go eWallet and DuitNow
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Palace Hotel Kuala Lumpur
Palace Kuala Lumpur
Palace Hotel Hotel
Palace Hotel Kuala Lumpur
Palace Hotel Hotel Kuala Lumpur

Frequently asked questions

Is Palace Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Palace Hotel?

This property doesn't offer parking.

What time is check-in at Palace Hotel?

Check-in start time: 2 PM; check-in end time: 5 PM.

What time is check-out at Palace Hotel?

Checkout is at noon.

Does Palace Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Palace Hotel located?

Located in Golden Triangle, this hotel is within a 15-minute walk of Masjid India, Petaling Street and Kuala Lumpur Tower. Pavilion Kuala Lumpur and KLCC Park are also within 2 miles (3 km). Dang Wangi Station is 11 minutes by foot and Medan Tuanku Station is 13 minutes.

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Palace Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 9 out of 37 reviews
Rating 8 - Good. 13 out of 37 reviews
Rating 6 - Okay. 8 out of 37 reviews
Rating 4 - Poor. 3 out of 37 reviews
Rating 2 - Terrible. 3 out of 37 reviews

6.6/10

Cleanliness

7.0/10

Staff & service

4.6/10

Amenities

6.2/10

Property conditions & facilities

4.4/10

Eco-friendliness

Reviews

2/10 Terrible

Son

Disliked: Cleanliness, staff & service, property conditions & facilities
Accommodation was hard to find, sheets were full of stains and the staff could not speak English very well
Stayed 1 night in Aug 2025

10/10 Excellent

THAKKER

Liked: Cleanliness
Hotel is near by vegetarian restaurant.and market walking destination.hotel staff good .Hotel need mantaince .very old no tea table in room .no refrigerator in room before i stay last year refrigerator in room and table also in room .now hotel need renovation
Stayed 4 nights in May 2025

6/10 Okay

VENKATARAMAN

Liked: Staff & service
Disliked: Room comfort

Hotel Palace - Kualalumpur

Hotel is very well located. Quite easy to move around with ease. Hotel can improve their rooms.

2/10 Terrible

Mathew

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I wouldnt stay there again. The staff are creepy & didnt wanna help & tried to argue with me. It is a non smoking hotel - but all the rooms had ash trays & people have been smoking in there. No fridges in rooms. It is a 2 star hotel & it says a 3 star hotel on Expedia. It also says alot more untrue things on Expedia. I will never stay there again.
Stayed 7 nights in Jul 2024

2/10 Terrible

Sivanathan

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Cockroach infested, no response despite several complaints. Staff very unresponsive unconcerned, one even said complain to Agoda in review. Manager promised to arrange my Grab airport drop on10/12 morning at 6am however no arrangements were made and no one at reception was able to make a booking. They knew I was desperate so arranged with his friend Taxi driver by Anwar and finally I was overcharged by taxi driver. very bad hotel= never stay again.
Stayed 7 nights in Dec 2024

4/10 Poor

Nadia

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Photos mensongère chambre sale plusieurs cafards mort pas de frigo climatisation défectueuse nous sommes très déçu honteux
Stayed 3 nights in Jul 2025

10/10 Excellent

KOIKE

Stayed 4 nights in Apr 2025

6/10 Okay

Rajesh

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Location was ok.
Stayed 4 nights in Dec 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
still using old brand of television..
Stayed 1 night in Dec 2019

6/10 Okay

Verified traveller

Kemudahan untuk sarapan pagi agak terlalu simple tapi ok la tetapi staff yang bertugas unit sajian perlu menjaga kebersihan semasa mengandalikan makanan..contohnya pakai lah sarung tangan atau penyepit semasa membuat sajian.
Stayed 2 nights in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
朝食の男性のスタッフさんのマナーやサービスがとても良く印象に残っています。
Stayed 3 nights in Feb 2019

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
Nice Hotel
Stayed 2 nights in Jan 2019

8/10 Good

Aswalhartini

room

so good for stay
Stayed 2 nights in Jan 2019

10/10 Excellent

Verified traveller

Stayed 2 nights in Dec 2018

10/10 Excellent

Maimunah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Jalan jalan at KL

city centre. easy to get halal food, good shopping place
Stayed 1 night in Oct 2018

2/10 Terrible

Traveller, Uk

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018

10/10 Excellent

Abdul Rashid

Palace is my kingdom.

Our stay there for 4 days 3 night was so wonderful. Great staff at front desk or housekeeping. Very clean and good services. If l and family went to Kuala Lumpur, that's will be our first choice. Thank you so very much.
Stayed 1 night in Aug 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Requested for extra pillow but nobody send and they didnt inform us that extra pillow is not available. Requested for a king size bed since we have small kids but end up getting a twin bed.

6/10 Okay

Fradze

Liked: Staff & service
Disliked: Cleanliness
The room space is good but need to replace some outdated things. Carpet, king bed and tv.
Stayed 2 nights in Apr 2018

10/10 Excellent

Mohamad Ismawi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Jeff, Yan kedah

Liked: Cleanliness, staff & service

Good hotel close to the shopping arcade!

Nice overall but there is no parking available. Room 618 a bit smelly like a someone smoking in the room.
Stayed 1 night in Apr 2018

8/10 Good

KHAIRUL AIMI RIDHWAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Yussoff

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Anonymous

Liked: Staff & service
Hotel Location. Near train station. Shops and foods are available in the vicinity.
Stayed 2 nights in Jan 2018

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Palace Hotel need upgrading facilities

Keadaan bilik dah usang. TV lama, carpet berbau & tak kering, aircond juga membuat carpet bilik basah. Byk lipas and tiada peti ais dlm bilik. Housekeeping masam muka bila minta or Tanya sesuatu mcm nak pinjam sejadah, etc. Lift kecil satu saja.