Hotel Heaven Lodge

2.5 star property
Hotel with 24-hour front desk, walk to Berjaya Times Square
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Hotel Heaven Lodge

Photo gallery for Hotel Heaven Lodge

Property entrance
Free WiFi
Lobby
Shower, towels
Living area

Overview of Hotel Heaven Lodge

Reviews
5.4

Popular amenities

  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry
  • Air conditioningAir conditioningAir conditioning
  • HousekeepingHousekeepingHousekeeping
  • 24/7 front desk24/7 front desk24/7 front desk

Check out the area

Map
Lot 184 Jalan Pudu, Bukit Bintang, Kuala Lumpur, Selangor, 55100
  • Popular LocationJalan Alor5 min walk
  • Popular LocationBerjaya Times Square7 min walk
  • Popular LocationPavilion Kuala Lumpur12 min walk
  • AirportSubang (SZB-Sultan Abdul Aziz Shah)35 min drive
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Room options

Family Room

Highlights

Air conditioning
Private bathroom
Daily housekeeping
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

Standard Room

Highlights

Air conditioning
Private bathroom
Daily housekeeping
  • City view
  • Sleeps 2
  • 1 Queen Bed

Deluxe Room

Highlights

Air conditioning
Private bathroom
Daily housekeeping
  • City view
  • Sleeps 2
  • 1 Queen Bed

About the area

Kuala Lumpur

Hotel Heaven Lodge is located in Bukit Bintang, a neighbourhood in Kuala Lumpur. Berjaya Times Square and Pavilion Kuala Lumpur are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore KLCC Park and Batu Caves. Check out an event or a game at Bukit Jalil National Stadium, and consider making time for National Zoo, a top attraction not to be missed.

What's nearby

  • Jalan Alor - 5 min walk
  • Berjaya Times Square - 7 min walk
  • Pavilion Kuala Lumpur - 12 min walk
  • Suria KLCC Shopping Centre - 3 min drive
  • KLCC Park - 3 min drive

Getting around

  • Imbi Station - 5 min walk
  • Kuala Lumpur Masjid Jamek Station - 19 min walk
  • Subang (SZB-Sultan Abdul Aziz Shah) - 33 min drive

Restaurants

  • Warung Jalan Alor - 3 min walk
  • SCG Discovery - 3 min walk
  • Kedai Makanan Toong Kwoon Chye - 2 min walk
  • The Castle Restaurant - 2 min walk
  • Yewyew Lalaport - 10 min walk

About this property

Hotel Heaven Lodge

Hotel near Berjaya Times Square
Close to Pavilion Kuala Lumpur and KLCC Park, Hotel Heaven Lodge provides amenities such as dry cleaning/laundry services. Guests can connect to free in-room WiFi.
Additional perks include:
  • A 24-hour front desk
Room features
All guest rooms at Hotel Heaven Lodge feature comforts, such as air conditioning, as well as
More amenities include:
  • Bathrooms with showers

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Conveniences

  • 24-hour front desk

Guest services

  • Daily housekeeping
  • Dry cleaning/laundry service

More

  • 2 floors

Room amenities

Bathroom

  • Private bathroom
  • Shower
  • Towels

More

  • Air conditioning

Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash

Property is also known as

Heaven Kuala Lumpur
Hotel Heaven Lodge Hotel
Hotel Heaven Lodge Kuala Lumpur
Hotel Heaven Lodge Hotel Kuala Lumpur

Frequently asked questions

Is Hotel Heaven Lodge pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Heaven Lodge?

This hotel doesn't offer parking.

What time is check-in at Hotel Heaven Lodge?

Check-in begins at 2 PM.

What time is check-out at Hotel Heaven Lodge?

Checkout is at noon.

Where is Hotel Heaven Lodge located?

Located in Bukit Bintang, this hotel is within a 10-minute walk of Low Yat Plaza, Berjaya Times Square and Jalan Alor. Pavilion Kuala Lumpur and KLCC Park are also within 1 mile (2 km). Imbi Station is 5 minutes by foot and Bukit Bintang Station is 9 minutes.

Hotel Heaven Lodge Reviews

Reviews

5.4
Rating 10 - Excellent. 2 out of 18 reviews" "
Rating 8 - Good. 2 out of 18 reviews" "
Rating 6 - Okay. 6 out of 18 reviews" "
Rating 4 - Poor. 4 out of 18 reviews" "
Rating 2 - Terrible. 4 out of 18 reviews" "

6.0/10

Cleanliness

5.8/10

Staff & service

5.0/10

Amenities

5.2/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lokasi yang strategik berdekatan dengan lrt dan shopping mall
Stayed 1 night in Sep 2019

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
omg it's not heaven hotel is hell hotel really very very bad experience with this hotel. i never expect in my life hotel like that also have. broken toilet and room walls with ceiling sheet and can listen sound of beside room. i was booked that hotel for 3 night and when i was checkin after checkin i only stay in room hardly 10 mints and i decided to leave that hotel at same time because it's really very very bad condition hotel.
Stayed 3 nights in Feb 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
good location
Stayed 1 night in Dec 2018

4/10 Poor

Verified traveller

Stayed 1 night in Dec 2018

6/10 Okay

Linh

Liked: Cleanliness, property conditions & facilities
The location is good but the service is poor
It was in a great location but the service there was poor, even tge wifi was in not good condition. I lost wifi connection all the time and had to use 4G data. There was no mirror in the room, used the shared bathroom without hot water :(
Stayed 2 nights in Sep 2017

2/10 Terrible

Thomas

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
DISGUSTING Do yourself a favour and stay elsewhere
This place is absolutely disgusting, I've stayed in low budget places before but this one is a joke. Staff are rude; not a word was spoken to me other than 'passport!' at check in. The room was full of bugs and dirt, do not look under the beds, in any drawers or in the shower unless you want to see some disgustingly long black curly hairs. The bed was a dirty old mattress with a dirty sheet and smelly pillow, no duvet just a smelly fake burberry fleece blanket which I doubt had been washed in the last six months. There are also no basic commodities such as toilet paper!! The overall condition was horrific, I couldn't work out if it was still in construction or just really really old...my bathroom door was hanging off the wall and the toilet didn't flush. The central location is a redeeming factor but very very noisy...I was woken every hour with either shreaking laughter or crying babies.
Stayed 2 nights in Aug 2017

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness
You get what you paid for.
Room price is cheap. But the cleanliness needs to be improved. Air conditioner's temperature is not adjustable because of missing controller. The air con is defaulted at 16 degrees Celsius. Which makes the room too cold to sleep. The bathroom's drainage has hairs from previous users. But you get what you paid for. If you just need a room to sleep alone for a night or two, it is not too bad of a choice for its cheap price and location.
Stayed 1 night in May 2017

10/10 Excellent

D p

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
cosy and quiet
The place was like brand new, cosy, quiet with very cool aircon. The room was quite minuscule but we weren't in need of more space, being just one night.

10/10 Excellent

ZHIHONG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
24hrs desk staff, awesome location

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Hotel looks like it would be still in construction. Rooms facilities are quite poorly build. Taking a shower took longer than usually, due to the amount of water that was dripping out of it. Stuff could be more friendly... But to be fair...we paid about 115 Rm for two nights. The room was clean so far and the location was good as well. But we got definitely already better accommodation for that budget. Alright to stay two nights though if you don't wanna spend much time in your room anyway.