Does THE FACE Style Hotel have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 7:00 AM to 10:00 PM.

Is THE FACE Style Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at THE FACE Style Hotel?

Self-parking is free at this property.

What time is check-in at THE FACE Style Hotel?

Check-in start time: 3:00 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at THE FACE Style Hotel?

Checkout is at noon. Late check-out is available for a fee.

Where is THE FACE Style Hotel located?

Located in Golden Triangle, this hotel is within 1 mi (2 km) of Petronas Twin Towers, Suria KLCC Shopping Centre and KLCC Park. Pavilion Kuala Lumpur and Berjaya Times Square are also within 2 mi (3 km). Bukit Nanas Station is only a 4-minute walk and Dang Wangi Station is 6 minutes.

THE FACE Style Hotel Reviews, Deals & Photos 2025

8/10 Good

Anas

15 Oct 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

It was very clean and comfortable.

Stayed 5 nights in Oct 2025

10/10 Excellent

Ruben

28 Jul 2025

Liked: Cleanliness, amenities

Very professional and efficient!!! Best hotel!!!

Stayed 4 nights in Jul 2025

10/10 Excellent

Gerald

21 Nov 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Toller Pool am Dach :)

Stayed 3 nights in Nov 2024

8/10 Good

Mavinder

13 Jul 2025

Liked: Cleanliness, property conditions & facilities

Property was good but service was lacking. Lobby was always packed and staff were a little inexperienced. Rooms were big and clean. Lifts were an issue as we had to wait at least 4nto 5 mins for a lift to go down and tge pool area on level 51 was beautiful but packed at all times and the water was a litle cloudy. Overall a good stay but just need a little management improvements

Stayed 5 nights in Jul 2025

10/10 Excellent

rikko

10 Nov 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very comfortable, extraordinary view, fantastic swimming pool.

Stayed 1 night in Nov 2023

10/10 Excellent

Verified traveller

18 Mar 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Need to walk for food

A bit hard to find food on foot nearby but its an overall good hotel to stay. Clean

Stayed 2 nights in Mar 2023

10/10 Excellent

Lawrence

2 Oct 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

we were stranger and did not know what to expect... but the hotel accommodation and concierge staff made us feel safe and at home. imagine travelling for a vacation for 12 of your family...on a DIY arrangement. stressfull right! but with the staff of The Face Style Suites made it stress free...they were able to address my question and the service is beyond what we imagine. VIP at a low cost price.

Stayed 2 nights in Sep 2024

10/10 Excellent

Peter

28 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We stayed at the face july 2024. The appartment was very good and clean. Beds were made every day. Location is very convenient for main atrractions in KL. Always a taxi just outside the hotel. THE POOL - is superb. Really infinity with the most insane view. Really dont think you get it better KL. In daytime not too many people, in the evening quite crowded for phototaking. But its understandable cause its so beautifull. Breakfast good. Station where they make eggs the way you want. All in all - very recommendable especially for location and an insane beautifull rooftop pool.

Stayed 3 nights in Jul 2024

6/10 Okay

Deepak

8 Jan 2025

Liked: Cleanliness, staff & service

Stayed in a suite for 3 nights. The rooms looked great and were very clean. There was a nice pool and deck on the top floors with a good view of the Petronas towers. While the whole vibe of the place was upmarket, the suite lacked some basic amenities. No "do not disturb" signs (the other rooms on the floor had an electronic display for it, but not the one I was in with my family). A washer-dryer but nowhere to hang the clothes. Big closets but not the most convenient for hanging up our clothes. A lack of hangers for towels and clothes in the bathrooms. A single remote controller for all 3 ACs in the suite. While I'm all for economizing on the amount of plastic used in remote controllers, it's a little annoying to go from room to room to change the temperature setting. And the "influencers" on the top floors gumming up the works. I suppose there is no getting away from them anywhere...

Stayed 3 nights in Dec 2024

10/10 Excellent

EVANGELINA

27 Jul 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Maravilloso

Estupendas vistas. Muy recomendable la suit.

Stayed 3 nights in Jul 2025

8/10 Good

Yana

21 Jul 2025

Liked: Cleanliness, property conditions & facilities, room comfort

Disliked: Staff & service

Don't expect luxury service

Beautiful room but service was horrible. Meant to be luxury hotel but no one offered to take our bags, room service was cash only (?!), they demand a room inspection before you leave even though you put down a deposit. Hotel lobby was chaos and doesn't give the atmosphere of 5 stars, the lifts are really slow.

Stayed 2 nights in Jul 2025

10/10 Excellent

Nicholas

19 Jun 2025

Liked: Cleanliness, amenities, property conditions & facilities

Large two bedroom two bath room. Staff was friendly and helpful. Our room, on the A side didn’t have a great view, but up on the top floor you can see the KL skyline. Room came with a combo washer/dryer which was beneficial to have.

Stayed 4 nights in Jun 2025

6/10 Okay

Joern

9 Jun 2025

Liked: Cleanliness, amenities, property conditions & facilities

Riesiges, tolles Zimmer. Einen Tag kein Zimmerservice / kein Handtuchtausch, obwohl wir das Personal auf dem Flurc extra angesprochen haben. Insbesondere auch wegen kleiner Handtücher. Auf dem Zimmer waren nur zwei große Duschtücher. Am zweiten Tag auch erst spät nachmittags Zimmerservice auf Aufforderung. Frühstück fast ausschließlich auf asiatische Gäste ausgerichtet. Das machen andere Hotels besser Der Skypool und die Aussicht entschädigen aber.

Stayed 3 nights in Jun 2025

10/10 Excellent

Nour

5 Jun 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hôtel bien positionné au centre, proche du centre commercial Pavillon et de Bukit Bitang. Propreté rien à dire !

Stayed 1 night in May 2025

8/10 Good

Verified traveller

15 Apr 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

넓고 쾌적한 방

택시 부를 때나 돌아다니기에 최적의 위치는 아니었던 것 같아요. 그 외에는 방도 넓고 냉장고도 크고 매우 만족했습니다.

Stayed 4 nights in Dec 2024

4/10 Poor

Seyed Ehsan

3 Apr 2025

Disliked: Cleanliness, staff & service

Paid for a 2-bedder (with two bathroom), though the hot water in the master room was not working and was not fixed.

Stayed 3 nights in Mar 2025

2/10 Terrible

Yaimar

1 Apr 2025

Disliked: Cleanliness, staff & service, amenities

CHECK THIS …The staff wasn’t attentive, I lose my skirt at the pool and they literally did nothing to help me , I asked for recommendations for spa as long as the property doesn’t have any and they told me SORRY WE DONT KNOW, at the front desk they were very rude every time I needed to go asking for something even at the last minute of my stay, even when I called before leaving the room to the concierge to take my bags they took soo long to do it that even my taxi arrived i checked out with deposit in cash to be refunded and I still needed to wait 2 time for my bags, besides that since I arrived there they never cleaned the room even when the sign was to do it ! They cAme one time asking if I wanted something… I mean … overall such a bad experience, the pool is amazing and also the views, very comfortable room but besides that … i would never stay there again, not even if they pay me 🙂

Stayed 3 nights in Mar 2025

6/10 Okay

Dana

23 Feb 2025

Liked: Cleanliness, property conditions & facilities, room comfort

Annoying

This hotel was 6th hotel in our Asia tour in February 2025. We chose it like most people because of good ratings and the pool deck. But it was overall disapointment. It could be so good hotel, only if..... Be aware that this property is at least 3 hotels / condominiums together. There is a big construction works in the next lot and some works done to access road along and we accidentaly ended in FACE, not Face Style reception. We were very rudedly sent next door. There were queue everywhere - reception, elevator... Pros: the room + bathroom was the biggest we had, nicely decorated, clean. Cons: the service. Queues for everything. 1 receptionist worked, 2 other were just looking. The pool was overcrowded and there were no towels. The deck was super wet and slippery (I understand, there were tons of people), but no one was there to at least wipe it off once in the while. No place to put your stuff. God forbids if you put your stuff on the plant pots because the floor is wet. Bathroom towels - we got only 2 for shower, no small ones for hands / face and my one had a stain on it.

Stayed 1 night in Feb 2025

8/10 Good

Verified traveller

9 Jan 2025

Liked: Staff & service, room comfort

Positiv zu erwähnen ist die fantastische Lage und der einmalige Infinity Pool. Wir waren 3 Nächte hier. 2 davon in einem Zimmer das sehr feucht war und entsprechend gerochen hat. Der Teppich war sehr schmutzig und nachts war es sehr laut. Aufgrund der Lautstärke konnten wir das Zimmer wechseln, hier gab es keinen Geruch mehr. Das Frühstück war leider sehr lieblos und teilweise ungenießbar - sie versuchen es „europäisch“ zu machen, das gelingt aber leider nicht.

Stayed 3 nights in Dec 2024

6/10 Okay

Satoko

6 Jan 2025

Disliked: Staff & service, amenities, property conditions & facilities

ドアの建付け悪く、エレベーターは毎回順番待ちの列、ハンドタオルは部屋にないなど、新しい宿なのに残念な点が。立地は便利なところにあるのと、朝食は良かったです。

Stayed 3 nights in Dec 2024

8/10 Good

Tek Beng

31 Dec 2024

Liked: Property conditions & facilities, room comfort

Good, could be better.

(23-30Dec2024) Pro: - Location (10-30min walking distance to most malls and restaurants) - Easy for GRAB("Uber in Asia") - Pool is soo nice (However, crowded) - 6min walk to Anytime fitness (Quill City Mall) - 6min walk to the train station - Huge apartment (Suite with one bedroom) - Wash and dryer for cloth!! - Awesome views - Gym only for those who run or do very simple workout - Smart TV - Staff really trying their best to assist with anything! - Fast checkout Cons: - Dirty carpet on the living room - 1 mirror in the whole apartment - Shelves was very dusty - Need to buy washing machine powder (The one they provide they use it to wash the dishes and cloth... ) - Elevator (could take up to 10min during busy times) - Room cleaning: Missed one day during our stay - Late room cleaning 6pm.. - bedroom door was patched up they probably didn't paint it over after the patching - Longest check-in I have ever experience in my traveling life - I paid for breakfast, however ended just going there 2-3 times as the food was not for my taste. - Not allowed to move sunbeds, 50% of the few sun beds will be in the shadows Note: there is multiple hotels/Airbnb in same building. Hence, the facility is not optimal for the amount of people staying there during busy times. Conclusion: I would stay there again, but probably not if I have to pay the same rate again.

Stayed 7 nights in Dec 2024

4/10 Poor

SUNHEE

31 Dec 2024

Disliked: Cleanliness, property conditions & facilities, room comfort

전망이 좋기는 한데, 전망만 좋은 것 같아요. 수영장은 수질 관리를 안하는지 수영을 하기가 힘들고, 룸은 넓기는 한데, 곳곳에 아이들 코나 이물질이 있고, 욕조는 하얀 무엇인가 계속 떠다녀서 쓰지 못했습니다. 그리고 밥이 너무 맛이 없어요. 조식은 밖에서 사드세요.

Stayed 2 nights in Dec 2024

10/10 Excellent

Yulia

25 Nov 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great decor and excellent restaurant

Stayed 2 nights in Nov 2024

10/10 Excellent

Webster

13 Nov 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Everything was good

Stayed 3 nights in Nov 2024

2/10 Terrible

Kenna

5 Nov 2024

Liked: Cleanliness

Disliked: Staff & service, amenities

I do not know what the allure is of this hotel. Yes they have an infinity pool on the rooftop but it's overrun and crowded with too many people. Most staff are pleasant but the concierge service.... DON'T EVEN BOTHER. I ordered a Hiace to take my team to a celebratory dinner. The concierge called to confirm the vehicle and price. I come downstairs ready to go and there's nothing reserved.... imagine the horror. This hotel is rather quirky...Definitely not worth the hype and no need to stay here ever again. Breakfast is lackluster but.....the cheesecake at dinner was delicious and my team did enjoy some of their dinner options.

Stayed 3 nights in Nov 2024

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