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citizenM Kuala Lumpur Bukit Bintang

4.0 star property
Belle Époque hotel with 24-hour business centre and 24-hour front desk

Photo gallery for citizenM Kuala Lumpur Bukit Bintang

Building design
Lobby sitting area
Daily buffet breakfast (MYR 35 per person)
Lobby sitting area
King Room

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Parking included
  • 24/7 front desk
  • Housekeeping
  • Air conditioning
The current price is NZ$112
includes taxes & fees
13 July - 14 July

Room options

Available filters for rooms
Showing 1 of 1 room

View all photos for King Room

King Room

King Room

9.4 out of 10
Exceptional
(55 reviews)

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Premium bedding
Hydromassage showerhead
Eco-friendly toiletries
Private bathroom
  • 14 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Map
128 Jalan Pudu, Kuala Lumpur, 55100

What's nearby

  • Berjaya Times Square - 10 min walk - 0.9 km
  • Kuala Lumpur Tower - 12 min walk - 1.0 km
  • Pavilion Kuala Lumpur - 15 min walk - 1.3 km
  • Petronas Twin Towers - 2 min drive - 1.6 km
  • KLCC Park - 3 min drive - 2.3 km

Getting around

  • Kuala Lumpur Masjid Jamek Station - 13 min walk
  • Imbi Station - 13 min walk
  • Kuala Lumpur International Airport (KUL) - 46 min drive

Restaurants

  • ‪Jamaica Blue Fine Coffees - ‬2 min walk
  • ‪Garden Terrace Cafe - ‬4 min walk
  • ‪May King Restaurant MKP Lum Mee - ‬3 min walk
  • ‪8Haus 八號 - ‬7 min walk
  • ‪Breakfast Spot - ‬7 min walk

About this property

citizenM Kuala Lumpur Bukit Bintang

Upscale hotel near Berjaya Times Square
Located close to Pavilion Kuala Lumpur and KLCC Park, citizenM Kuala Lumpur Bukit Bintang provides shopping on-site, a coffee shop/cafe and a bar. Be sure to enjoy a meal at canteenM, the on-site restaurant. Stay connected with free in-room WiFi, with a speed of 500+ Mbps (good for 6+ people or 10+ devices), and guests can find other amenities such as a 24-hour business centre.
Additional perks include:
  • Free self-parking
  • Buffet breakfast (surcharge), express check-out and express check-in
  • 3 meeting rooms, a lift and coffee/tea in reception
  • Guest reviews say great things about the helpful staff
Room features
All 175 rooms offer comforts, such as premium bedding and iPads, in addition to perks, such as laptop-friendly workspaces and air conditioning.
Extra conveniences in all rooms include:
  • Recycling and LED light bulbs
  • Bathrooms with hydromassage showers and eco-friendly toiletries
  • Flat-screen TVs with premium channels
  • Wardrobes/cupboards, fridges and daily housekeeping

Languages

Chinese (Mandarin), English, Malay

Similar properties

Exterior

The Kuala Lumpur Journal

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
9.0 out of 10, Wonderful, 1,001 reviews
The price is NZ$169
includes taxes & fees
4 Aug - 5 Aug
The Kuala Lumpur Journal

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: MYR 35 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • canteenM
  • canteenM

Things to do

  • Shopping
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 3 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Ceiling hoist
  • Grab bar in shower
  • Hand-held showerhead
  • Height-adjustable showerhead
  • In-room roll-in shower
  • Lift
  • Low-height bed
  • Raised toilet seat
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • 1 building
  • 6 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Belle Époque architecture
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels
  • IPad
  • IPod dock

Food and drink

  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: MYR 100
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: MYR 100
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Guests are recommended to download the property's CitizenM mobile app before check-in
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 18 and older; guests must have received complete COVID-19 vaccination at least 1 days prior to check-in
Guests traveling with a service animal must contact the property prior to arrival.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: from approximately MYR 35 per person
  • Early check-in fee: MYR 100 (subject to availability)
  • Late check-out fee: MYR 100 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
On-site parties or group events are strictly prohibited
Long-term renters welcome
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

A car is not required for transport to and from this property

Property is also known as

Hotel Sky Express
Hotel Sky Express Bukit Bintang
Sky Bukit Bintang
Sky Express Bukit Bintang
Sky Express Bukit Bintang Kuala Lumpur
Sky Express Hotel
citizenM Kuala Lumpur Bukit Bintang Hotel
Sky Express Hotel Bukit Bintang Kuala Lumpur
Sky Hotel Express
Sky Hotel Express Bukit Bintang
citizenM Kuala Lumpur Bukit B
citizenM Kuala Lumpur Bukit Bintang Hotel
citizenM Kuala Lumpur Bukit Bintang Kuala Lumpur
citizenM Kuala Lumpur Bukit Bintang Hotel Kuala Lumpur

Frequently asked questions

Is citizenM Kuala Lumpur Bukit Bintang pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at citizenM Kuala Lumpur Bukit Bintang?

As of 12 Jul 2025, prices found for a 1-night stay for 2 adults at citizenM Kuala Lumpur Bukit Bintang on 13 Jul 2025 start from NZ$111.98, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at citizenM Kuala Lumpur Bukit Bintang?

Self-parking is free at this property.

What time is check-in at citizenM Kuala Lumpur Bukit Bintang?

Check-in start time: 2:00 PM; check-in end time: midnight. Early check-in is available for a fee of MYR 100 (subject to availability).

What time is check-out at citizenM Kuala Lumpur Bukit Bintang?

Checkout is at 11:00 AM. Late checkout is available for MYR 100 (subject to availability).

Where is citizenM Kuala Lumpur Bukit Bintang located?

Located in Bukit Bintang, this hotel is within a 10-minute walk of Kottu Malai Pillayar Temple and Jalan Alor. Berjaya Times Square and Petaling Street are also within 15 minutes. Imbi Station is 13 minutes by foot and Bukit Bintang Station is 13 minutes.

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citizenM Kuala Lumpur Bukit Bintang Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 382 out of 468 reviews
Rating 8 - Good. 64 out of 468 reviews
Rating 6 - Okay. 14 out of 468 reviews
Rating 4 - Poor. 5 out of 468 reviews
Rating 2 - Terrible. 3 out of 468 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Syed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were attentive and the location was great.
Stayed 7 nights in Jun 2025

10/10 Excellent

Takuma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Especially, loved water pressure of the shower in the room.
Stayed 3 nights in Jun 2025

10/10 Excellent

Edward

Liked: Cleanliness, amenities, property conditions & facilities
Comfortable bed and shower. Friendly, helpful staff. Located close to night market.
Stayed 1 night in Jun 2025

10/10 Excellent

Ray Gerard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern and efficient design. Location ideal for our purposes and needs. Will definitely stay here again.
Stayed 5 nights in May 2025

10/10 Excellent

Robert

Liked: Cleanliness, amenities, property conditions & facilities
Close to attractions, and hop on, hop off bus stop. Excellent value for money.
Stayed 3 nights in Jun 2025

10/10 Excellent

Hanako

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is awesome! The famous Jalan Alor food street is just a couple-of-minute walk away and everything in Bukit Bintang area is walkable, yet the area around the hotel is not busy. I loved the convenience and how clean, comfortable, and modern the hotel was. Food was pretty good and cheap, staff was friendly and very helpful, and the room was pretty and cosy. This accommodation is definitely good value for money!
Stayed 2 nights in Jun 2025

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When you book this hotel, you're booking a whole experience. Not just a room. I wish to come back and stay for a long period of time. It's easy call this hotel your home away from home
Be a traveler not a tourist
Stayed 2 nights in Jun 2025

10/10 Excellent

HIROSHI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stylish interior. Breakfast needs some improvement.
Stayed 3 nights in Jun 2025

10/10 Excellent

Gerry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and property were exceptional.. Kesh went out of his way everyday to make sure I was taken care of.. this property is absolutely the best!!!
Stayed 3 nights in May 2025

10/10 Excellent

Rachel-Audrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I am never disappointed when I stay in a citizen M. It has everything you need for a short stay, the most comfortable bed, the easiest check in, excellent pillows, cafe on the premises. Just excellent value and friendly staff!
Stayed 2 nights in May 2025

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel to stay in Kuala Lumpur
Stayed 3 nights in Apr 2025

10/10 Excellent

Aoife

Liked: Amenities
Great value for money. Clean, good location and staff were helpful
Stayed 2 nights in Apr 2025

10/10 Excellent

Stoyan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay!

Great stay! All staff were very friendly and helpful!
Stayed 2 nights in Feb 2025

10/10 Excellent

Farah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I LOVED IT
Stayed 4 nights in Jun 2025

10/10 Excellent

Tuyen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel
Stayed 3 nights in Mar 2025

10/10 Excellent

Grant

Liked: Cleanliness, staff & service, property conditions & facilities
Expedia is the worst. Book direct!!! Great hotel and much cheaper direct.
Stayed 1 night in May 2025

8/10 Good

Meike

Liked: Cleanliness, staff & service, property conditions & facilities
Was pleasantly surprised by this place. It's a very compact room but with a really comfy bed, and it has everything you need. The staff are very friendly. The hot options at breakfast are mainly Asian and mostly geared towards carnivores, so being a vegetarian I stuck to the pastries. Overall a nice stay
Stayed 2 nights in May 2025

10/10 Excellent

Shamini

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Hospitality of workers and kindness ❤️
Stayed 6 nights in May 2025

10/10 Excellent

Abdulkadir

Liked: Cleanliness, amenities, property conditions & facilities
Although tiny rooms but felt spacious with many places to put and hide your stuff like under the bed. Very clean and the breakfast was more than enough. I very much liked the iPad control of everything. Easy to use. The curtains are controlled by the iPad as well in addition to the switch/buttons. Nice view. Very close to Jalan Alor Food Street and Pavilion shppoing center. Lot of nearby food, coffee, and shopping options. My go to place when in KL
Stayed 2 nights in Jun 2025

10/10 Excellent

Cesar Ysmael

Liked: Cleanliness, staff & service, property conditions & facilities
Location. Breakfast is kinda pricey but the food is good.
Stayed 3 nights in Mar 2025

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location literally minutes from Jalan Alor the busy night food market. Ability to control facilities and lights in room from iPad was great. Would be even better if lighting for bathroom on a different zone to main room.
Stayed 3 nights in Apr 2025

10/10 Excellent

sebastien

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff, clean, ideally located, lots of space to work
Stayed 4 nights in Feb 2025

10/10 Excellent

Arlene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Stayed 4 nights in Dec 2024

10/10 Excellent

Akul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really great stay in Bukit Bintang right next to Jalan Alor. Walkable to Central Market and Petaling Street. Place has great staff and really clean rooms
Stayed 4 nights in Feb 2025

10/10 Excellent

Irene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous hotel - stunning with beautiful art work, clever contemporary design and lovely staff. Also really comfortable beds 😎.
Stayed 2 nights in Dec 2024