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"Everyone was very friendly. The rooms were clean and cleaned regularly, highly recommended."

"The overall comfort, quality and style of accommodation and stunning setting were wonderful. Cleanliness of the whole resort and friendliness of staff were excellent."

"We loved our stay here. The staff are welcoming, thoughtful and happy to help. Room was clean comfortable with a lovely balcony and drying rack. The pool area is where we spend most of our time. The pool is perfect for cooling off and where you can watch mountain goats climb the cliffs, and where cretan vultures soar. "

"This is such a brilliant hotel for young families. It’s a really beautiful place with some lovely restaurants, bars & some cute additions like the gelateria & the little on-site kafenio. The staff are brilliant with kids and they’ve thought of everything you need. Malia isn’t the prettiest area, but parts of the Old Town are charming with some lovely, great value restaurants. My only criticism of this hotel how expensive the restaurant are. We chose not to go half board or all-included but I wish we had – I think it would’ve been much better value overall!"

"The rooms and property exceeded my expectations. Well maintained and beautifully appointed. The staff couldn't have been more welcoming and friendly. The property is on the hillside giving gorgeous views. I was nervous about dragging my suitcase up the hill but I was met in the parking area and everything was taken care of for me proactively. They have a lovely bar/restaurant area with a good selection of food and wine. You can't go wrong booking this wonderful property."

"Stayed at NIKO for a long weekend in mid October - we had the BEST weather (sunny and warm but not too hot) and really enjoyed our time there. The views are just stunning (definitely recommend sea-view rooms). Great service and attention to detail. Breakfast buffet is excellent and all hotel staff from reception to bar/restaurant are incredibly nice and helpful. Thanks in particular to Manos, the night receptionist for being so helpful and welcoming when I arrived so early in the morning!"

"Brilliant resort, well catered for everyone with kids and for those who love sports. Food on ala carte restaurants is amazing and very good quality. Waterpark is brilliant and there are plenty of pool optipns so it doenst feel crowded. The only downsides are: 1. the beach is small and it gets busy quickly..Also, it is sandy beach, but half way through the water, there are large sharp stones at the bottom so you need to be careful. 2. There isnt much to see around the hotel within a walking distance but Herosnisos is 10 minutes by bus. 3. Water and pools are very cold in October unless it ia over 30 degree outside. "

"Amazing customer service! Really happy with our stay and the grounds are lovely too! We came for our honeymoon and were treated so well. "

"We loved our stay (August 2025) at the Royal And Imperial Belvedere hotel. Our room was great, newly decorated and spotlessly clean. The main dining area is really big and being able to sit outside meant you didn't feel like you were going to the same restaurant for every meal! Lots of fresh food options, the grill and the salad bars were excellent. The causal dining options were also great with a range of family friendly food available. Having a separate bar area from the entertainment means you can choose a more peaceful spot in the evening, or get involved in the fun. The pools are fab - a 50 metre pool on holiday! Even when it was busy it didn't feel busy. Plenty of sunbeds available around the pools or on the peaceful sun terrace. Theres not a lot to walk to nearby and the local beaches are taken up by sunbeds from the bars, but we'd recommend a walk into Koutouloufari for a look round the shops or a drink in the evening."