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"Hotel is new but a few big issues: Most of the staff are very friendly and helpful especially the lady manager in the restaurant, pool waitress and the young porter always went out of their way to help and make stay enjoyable. Room set up I found very weird, the shower, toilet and sink are all very separate. The glass shower door faces the bed directly, the toilet is around the other side and the sink is in the actual bedroom so if you need toilet in the night you will guarantee disturb others as have to turn light on in the room to wash hands which would also make noise. The big issue I have which is probably why I wouldn’t return is you can use facilities after check out but are then told you cannot use the showers and changing room in the spa. You can only use the open shower by the pool and change in toilet, so no privacy. "

"Had a wonderful experience at Creta Maris. Would recommend booking the theme restaurants as soon as you arrive to ensure you get to try the cuisine outside of the buffet although the buffet was good as well. Sometimes hard to find chairs by the pools but can generally find beach chairs. The staff were very friendly, would recommend the Nami wine cellar wine tour, the staff running it were very informative of the islands history and wines were very tasty."

"Location and pools"

"The Domes of Elounda was a beautiful property. The facilities including pools were beautiful. The reason I give it an ok is due primarily to service and maintenance considering the price. I expected 5 stars and got 4. The first night our electric went out. They fixed that that night but the hot tub did not work until the next day. The bar servers were incredibly slow. Other service was slow as well due to most of the servers being new. The cart drivers were great as well as reception."

"Great family resort, food selection was very good unless you are super fussy, our daughter is and even she managed to have a pretty full plate each meal. Drinks were a good selection. Kids club was good but activities were fairly minimal. Beaches were lovely. Pools great for everyone. The beds were hard, but not lumpy, pillows fine. There is a go cart track next door that my son enjoyed. You can easily walk in to town or down to other beaches. We had a great stay."

"We loved our time at the IHG- Intercontinental Crete. It’s centrally located in Agios Nikolaos to great food and shops. The hotel has valet parking and it was very easy to get in and out quickly. The staff could not have been more pleasant. From the moment we arrived, they were very attentive and kind. The breakfast was phenomenal and included with out stay. This saved us time and money looking outside of the hotel for breakfast each day. The hotel restaurant and bar are great too. We spent each night having a delicious meal or drink at the hotel. The room was spacious and had everything to make our stay feel like home. We loved our time! 10/10"

"Loved the hotel! It was clean , the rooms were aesthetically pleasing and it was in a great location surrounded by restaurants and palm beach club etc"

"wifi worked wonderfully. hot tub amazing view and great temperature. very quiet and tucked away. made me an entire cake for my birthday. very wonderful and accommodating staff. Efrain the CEO is on top of everything. Will be back"

"Overall, we had a great experience. The hotel was conveniently situated near many amenities, and we had easy access to transportation, which made it simple to explore the island every day. The staff were really friendly and helpful, always ready to assist with anything we needed. Our room had a lovely side view of the ocean—close enough that we could hear the waves, which made the stay even more relaxing. We noticed that some people had complaints about the resort, which is a shame, because we genuinely felt it offered great value for the price we paid."