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Mercure Krakow Fabryczna City

4.0 star property
Eco-certified hotel connected to the convention centre in Kraków with a sauna

Choose dates to view prices

Photo gallery for Mercure Krakow Fabryczna City

Exterior
Property amenity
Sports facility
Exterior
Superior Suite, 1 King Bed with Sofa bed
Located near Oskar Schindler Factory, Mercure Krakow Fabryczna City offers a sophisticated escape with a tranquil garden. Enjoy international dishes at FABRYCZNA 13, relax in the sauna, swim in the indoor or children's pool, or maintain fitness routines at the health club.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool
  • Gym
  • Room service
  • Parking available
The current price is NZ$203
includes taxes & fees
28 Sept - 29 Sept

Room options

Check availability for these dates

Tonight

Sept 20 - Sept 21
Check availability for tonight Sept 20 - Sept 21

Tomorrow

Sept 21 - Sept 22
Check availability for tomorrow Sept 21 - Sept 22
Available filters for rooms
Showing 7 of 7 rooms

View all photos for Superior Double Room, 1 Double Bed with Sofa bed

1 bedroom, in-room safe, individually furnished, desk

Superior Double Room, 1 Double Bed with Sofa bed

10.0 out of 10
Exceptional
(8 reviews)

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Mini-fridge
Dining table
Flat-screen TV
  • 32 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Superior Suite, 1 King Bed with Sofa bed

Superior Suite, 1 King Bed with Sofa bed

Superior Suite, 1 King Bed with Sofa bed

8.0 out of 10
Very good
(1 review)

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
  • 60 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Single Beds

1 bedroom, in-room safe, individually furnished, desk

Standard Room, 2 Single Beds

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Separate bedroom
Rainfall showerhead
  • 22 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double Room, 1 Double Bed

Superior Double Room, 1 Double Bed

Superior Double Room, 1 Double Bed

9.8 out of 10
Exceptional
(6 reviews)

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Separate bedroom
Hairdryer
  • 33 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Double Room, 1 Double Bed

1 bedroom, in-room safe, individually furnished, desk

Standard Double Room, 1 Double Bed

9.4 out of 10
Exceptional
(13 reviews)

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Separate bedroom
Rainfall showerhead
  • 23 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Queen Bed

1 bedroom, in-room safe, individually furnished, desk

Standard Room, 1 Queen Bed

8.6 out of 10
Excellent
(4 reviews)

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Separate bedroom
Rainfall showerhead
  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite, 1 Double Bed

1 bedroom, in-room safe, individually furnished, desk

Junior Suite, 1 Double Bed

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Mini-fridge
Flat-screen TV
Separate bedroom
  • 40 sq m
  • Sleeps 4
  • 1 Double Bed

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About the area

Located in Kraków City Centre neighbourhood, Mercure Krakow Fabryczna City is connected to the convention centre. Oskar Schindler Factory and Kraków Barbican are cultural highlights, and some of the area's notable landmarks include Main Market Square and Cloth Hall. Looking to enjoy an event or a match while in town? See what's going on at Tauron Arena Kraków.
Visit our Kraków travel guideOpens in a new window
Map
Fabryczna 13, Kraków, 31553

What's nearby

  • Tauron Arena Kraków - 19 min walk - 1.6 km
  • Oskar Schindler Factory - 4 min drive - 2.8 km
  • Main Market Square - 6 min drive - 3.2 km
  • St. Mary's Basilica - 6 min drive - 3.5 km
  • Wawel Castle - 7 min drive - 4.2 km

Getting around

  • Turowicza Station - 9 min drive
  • Kurdwanów P+R Station - 9 min drive
  • Kraków (KRK-John Paul II - Balice) - 31 min drive

Restaurants

  • ‪Tranquilo - ‬14 min walk
  • ‪PiCaffè - ‬17 min walk
  • ‪Ramen Shop - ‬10 min walk
  • ‪Dozo - ‬2 min walk
  • ‪Pino Italia - ‬3 min walk

About this property

Mercure Krakow Fabryczna City

Upscale eco-certified hotel near Tauron Arena Kraków
Located close to Oskar Schindler Factory and Kraków Barbican, Mercure Krakow Fabryczna City provides laundry facilities, a bar and a health club. For some rest and relaxation, visit the sauna. The on-site restaurant, FABRYCZNA 13, features international cuisine. Stay connected with free in-room WiFi, and guests can find other amenities, such as a conference centre.
You'll also enjoy the following perks during your stay:
  • An indoor pool and a children's pool
  • Buffet breakfast (surcharge), self-parking (surcharge) and a round-trip airport shuttle (surcharge)
  • Concierge services, wedding services and a 24-hour front desk
  • ATM/banking services, a TV in reception and coworking spaces
Room features
All 195 individually furnished rooms have thoughtful touches such as laptop-friendly workspaces and air conditioning, as well as amenities such as free WiFi and desk chairs.
Other amenities include:
  • LED light bulbs and eco-friendly cleaning products
  • Heated floors, eco-friendly toiletries and hairdryers
  • Flat-screen TVs with satellite channels
  • Wardrobes/cupboards, mini fridges and free infant beds

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle (surcharge)
  • Parking on site (PLN 70 per day)
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Weekday buffet breakfast available 6:30 AM to 10:30 AM for a fee: PLN 80 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • FABRYCZNA 13
  • FABRYCZNA 13 BAR

Things to do

  • Children's pool
  • Health club
  • Indoor pool
  • Sauna
  • TV in common areas

Family friendly

  • Children's pool
  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Wedding services

Business services

  • 10 meeting rooms
  • Computer station
  • Conference centre (23,681 square foot of space)
  • Coworking space

Outdoors

  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 100% renewable energy
  • 5 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2021
  • Communal living room
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Hair dryer
  • Heated bathroom floor
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Free bottled water
  • Limited room service
  • Mini-fridge
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Individual furnishings
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: noon
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of PLN 100 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Children aged 11 and younger eat free breakfast
Rollaway/extra beds are available for PLN 135.0 per day.
Free cots are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: from approximately PLN 80 per person
  • Airport shuttle fee: PLN 120 per vehicle (one-way, maximum occupancy 3)
  • Self-parking fee: PLN 70 per day
  • Pet fee: PLN 100 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: PLN 135.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve high chair
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Long-term renters welcome
This property uses solar energy, plus a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Construction is underway at a neighbouring building and there may be noise disturbance from the construction work
Parking height restrictions apply
Children under 17 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Mercure Krakow Fabryczna City Hotel
Mercure Krakow Fabryczna City Kraków

Frequently asked questions

Does Mercure Krakow Fabryczna City have a pool?

Yes, this property has an indoor pool and a children's pool.

How much does it cost to stay at Mercure Krakow Fabryczna City?

As of 20 Sept 2025, prices found for a 1-night stay for 2 adults at Mercure Krakow Fabryczna City on 28 Sept 2025 start from NZ$202.74, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Mercure Krakow Fabryczna City pet-friendly?

Yes, pets are allowed at this property. There's a fee of PLN 100 per pet, per night. Service animals are exempt from fees.

How much is parking at Mercure Krakow Fabryczna City?

Self-parking is available for PLN 70 per day.

What time is check-in at Mercure Krakow Fabryczna City?

Check-in start time: 3:00 PM; check-in end time: noon. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Mercure Krakow Fabryczna City?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Does Mercure Krakow Fabryczna City provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of PLN 120 per vehicle applies.

Where is Mercure Krakow Fabryczna City located?

Located in Kraków City Centre, this eco-certified hotel is within 2 mi (3 km) of Tauron Arena Kraków, Oskar Schindler Factory and Kraków Barbican. Main Market Square and St. Mary's Basilica are also within 3 mi (5 km).

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Reviews

Mercure Krakow Fabryczna City Reviews

9.4

Exceptional

9.8

Cleanliness

9.6

Amenities

9.4

Staff & service

9.2

Eco-friendliness

9.8

Property conditions & facilities
Rating 10 - Excellent. 133 out of 176 reviews
Rating 8 - Good. 34 out of 176 reviews
Rating 6 - Okay. 6 out of 176 reviews
Rating 4 - Poor. 3 out of 176 reviews
Rating 2 - Terrible. 0 out of 176 reviews

Reviews

10/10 Excellent

Sudhir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, spacious rooms and good spread for breakfast.
Stayed 5 nights in Jul 2025

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, excellent breakfast, facilities and friendly staff.
Stayed 5 nights in Jun 2025

10/10 Excellent

Joanna

Liked: Cleanliness, amenities, property conditions & facilities
We enjoyed the comfort and super hospitality in a luxurious environment.
Stayed 7 nights in May 2025

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great selection at breakfast. Very helpful staff. The pool, hot tub and spa facilities were fantastic. A great way to relax after a busy day sightseeing. Would love to come back!
Stayed 3 nights in Jul 2025

10/10 Excellent

Petr

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing hotel

Amazing hotel with great service, swimming pool and delicious and rich breakfasts.
Stayed 3 nights in Apr 2025

10/10 Excellent

Ivan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
-
Stayed 6 nights in Jul 2025

10/10 Excellent

Jolly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely and welcoming staff, i recommend
Stayed 3 nights in Mar 2025

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel lovely rooms great breakfast would thoroughly recommend
Stayed 3 nights in Nov 2024

10/10 Excellent

Frances Sin Wah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast has a lot of choices. There is self parking outside the hotel, everyday after 8pm to 10am and Sunday all day is free parking so no need to pay the hotel for their underground parking if you go on a weekend. The hotel is clean and modern and rooms are spacious, overall a very good choice.
Stayed 3 nights in Apr 2025

10/10 Excellent

Andreas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is in a really fancy, new part of town. Its a "city within a city". Fun place to hang out for locals and people from out of town alike. Free access to the sauna and pool is really awesome!
Stayed 1 night in Mar 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel
Stayed 1 night in Jul 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel, excellent facilities

Fantastic hotel all-round
Stayed 4 nights in Apr 2023

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed five nights with husband and two teenagers. Chose due to spa facilities which were excellent. A short Uber ride from the Old Town. It was January so hotel and other restaurants on the complex were quiet so only had a pre dinner drink in the hotel before heading to Old town for dinner. Hotel staff were friendly and informative.
Stayed 5 nights in Jan 2025

10/10 Excellent

Malgorzata

Liked: Cleanliness, staff & service
Everything was wonderful! Great and friendly staff! Very clean rooms. Would definitely recommend to anyone visiting Kraków.
Stayed 2 nights in Aug 2024

8/10 Good

Leigh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this property, rooms lovely and by far the best ever breakfast I have ever had in a hotel - worth staying here just for that. Only tiny grip would be tea / coffee facilities do not appear to be replenished in the room meaning that you need to ask reception for coffee sachets and creamer. Location is slightly out of the main area meaning you need to get a tram and walk for approx 5-10 mins from whichever stop you use. This wasnt a problem for us as used to using public transport options abroad but maybe if you are not so confident.
Stayed 3 nights in Apr 2025

10/10 Excellent

Paolo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful Hotel

Extremely attractive hotel. Very unique in his style. Had a great time.
Stayed 2 nights in May 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fab hotel. Really pretty interior and the breakfast was amazing! The restaurants in the hotel are amazing too. The spa is also fab. Definitely would return!
Stayed 4 nights in Dec 2023

8/10 Good

Jack

Liked: Cleanliness, staff & service
It is a very nice place to stay. Restaurants and area are ok. However, property air conditioning needs improvement.
Stayed 2 nights in Jul 2023

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent, felt brand new! My only complaint is that the pool is open to the public, went for a relaxing swim and it was full of children having lessons. Not a big issue but something to be aware of. Otherwise, an amazing hotel!
Stayed 3 nights in Oct 2024

10/10 Excellent

Robert

All good
Stayed 1 night in Feb 2024

10/10 Excellent

Agnieszka

Liked: Cleanliness, staff & service, property conditions & facilities
This was a great experience. The hotel has a very nice, contemporary look. Room was quite big. The breakfast was very impressive & delicious! So many choices and verity of food. It gets very quiet after 11pm - so if you want to get a drink later at night not possible. There was some construction being done outside - expect some noice after 8am. But generally this was a great choice! I would stay there again!
Stayed 2 nights in May 2023

6/10 Okay

Lars Kiib

Liked: Property conditions & facilities

No shower holder

Six the shower did not have a holder for the showerhead, it was missing. It was never put in place, which makes showering complicated.
Stayed 2 nights in Oct 2024

8/10 Good

C

Liked: Cleanliness, property conditions & facilities, room comfort

Comfortable hotel complex outside city center

Came for a conference and found the hotel complex pretty impressive. Loved the architectural factory aesthetic, lots of restaurants, and while I didn't use the spa/pool others said it was excellent. My room was large and the bed really comfortable. Wonderful breakfast buffet. I was told I didn't have conditioner or body lotion because to save the environment by having less plastic bottles in the room but some of the other rooms had them and I had to go out and buy these items so their logic is off. The bathroom door is rigged to fully shut which I found incredibly annoying and had to prop it open with a bag. Staff in the hotel bar seemed to have contempt for customers but front desk staff were great. So some things were wonderful, others need improvement. Overall I was glad to stay there and would return in future.
Stayed 4 nights in Mar 2024

4/10 Poor

Konrad

Liked: Property conditions & facilities
Disliked: Staff & service
I chose this hotel in Krakow after reaching out to the GM in advance to ask if anything special could be done for my birthday and to honor my parents. I clearly stated I was selecting a hotel based on the response and mentioned I was an Expedia Platinum member, which usually ensures upgrades and elevated service. I received warm replies from the GM and reservations manager, with one offering a “Privilege Room.” No fees were mentioned — it felt like a gesture tied to my reason for travel and loyalty status. Upon arrival, there was no acknowledgment, special welcome, or upgrade. I was placed in a standard fourth-floor room, which was neither quiet nor ideal. On my third night, I was surrounded by loud party guests at 2 AM. My complaints were dismissed, and I had to request a room change myself in the middle of the night — eventually moved to a quieter tower. When I raised concerns with the GM, I was met with blame and deflection, including being told that because I booked via Expedia, I wasn’t entitled to what had been offered. Only after pushing was I offered a complimentary dinner. The only exceptional service came from the server that night — her warmth and care were unmatched. The location is also inconvenient — a 40-minute walk to the city center. The gym and pool are public and overcrowded. A true hospitality pro would’ve acted immediately. Guests should leave feeling valued, not gaslit or dismissed — especially when their intentions were clearly stated from the start
Stayed 11 nights in Mar 2025

10/10 Excellent

Jaeseong

Liked: Cleanliness, staff & service, property conditions & facilities
너무 맘에 듬 엘리베이터랑 방이랑 좀 멀었음
Stayed 4 nights in Aug 2025