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Hotel H15 Francuski Old Town - Destigo Hotels

5.0 star property
Luxury Kraków hotel in Kraków Old Town with a 24-hour front desk
your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for Hotel H15 Francuski Old Town - Destigo Hotels

Snack bar
View from room
Front of property
Deluxe Room
Exterior
VIP Access

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Bar
    Bar
  • Pet-friendly
    Pet-friendly
  • Parking available
    Parking available
  • Room service
    Room service
  • Breakfast available
    Breakfast available
  • Housekeeping
    Housekeeping
The price is NZ$267
includes taxes & fees
6 Oct - 7 Oct

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Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Apartment

Apartment | Living room

Apartment

Highlights

Soundproofed
Individually decorated
Air conditioning
Heating
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
  • 45 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Large Single Sofa Bed

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

Highlights

Soundproofed
Individually decorated
Air conditioning
Heating
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
  • 35 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Comfort Single Room

Comfort Single Room

Comfort Single Room

Highlights

Soundproofed
Individually decorated
Air conditioning
Heating
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
  • 16 sq m
  • City view
  • Sleeps 1
  • 1 Single Bed

View all photos for Comfort Double Room

Comfort Double Room

Comfort Double Room

Highlights

Soundproofed
Individually decorated
Air conditioning
Heating
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
  • 20 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Premium Double Room

Premium Double Room

Premium Double Room

Highlights

Soundproofed
Individually decorated
Air conditioning
Heating
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
  • 26 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Comfort Twin Room

Comfort Twin Room

Comfort Twin Room

Highlights

Soundproofed
Individually decorated
Air conditioning
Heating
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
  • 20 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Premium Twin Room

Premium Twin Room

Premium Twin Room

Highlights

Soundproofed
Individually decorated
Air conditioning
Heating
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
  • 26 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

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About the area

Map
Ul. Pijarska 13, Kraków, 31-015

What's nearby

  • Royal Road - 3 min walk
  • Main Market Square - 4 min walk
  • Cloth Hall - 5 min walk
  • St. Mary's Basilica - 5 min walk
  • Wawel Castle - 18 min walk

Getting around

  • Kurdwanów P+R Station - 9 min drive
  • Kraków Główny Station - 16 min walk
  • Kraków (KRK-John Paul II - Balice) - 26 min drive

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪Karmello - ‬2 min walk
  • ‪Pasta Bar Resto & Wine - ‬3 min walk
  • ‪Gossip Cafe 2 - ‬1 min walk
  • ‪Pijalnia Wódki i Piwa - ‬3 min walk

About this property

Hotel H15 Francuski Old Town - Destigo Hotels

Luxury hotel located in Kraków Old Town
Near Royal Road and Main Market Square, Hotel H15 Francuski Old Town - Destigo Hotels provides an airport shuttle, a coffee shop/cafe and dry cleaning/laundry services. Free in-room WiFi is available to all guests, along with car hire on-site and a bar.
You'll also enjoy the following perks during your stay:
  • Buffet breakfast (surcharge), valet parking (surcharge) and a round-trip airport shuttle (surcharge)
  • A lift, a billiards/pool table and tour/ticket information
  • A front desk safe, a porter/bellboy and concierge services
  • Guest reviews speak highly of the helpful staff
Room features
All rooms are individually decorated, and have comforts such as laptop-friendly workspaces and air conditioning, in addition to perks such as free WiFi and safes.
Extra amenities include:
  • Hypo-allergenic bedding and free cots/infant beds
  • Bathrooms with baths or showers and free toiletries
  • 32-inch TVs with cable channels
  • Wardrobes/cupboards, fridges and heating

Languages

English, Polish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour offsite parking (PLN 100 per day)
  • 24-hour return airport shuttle on request for a surcharge
  • Secured, uncovered valet parking on site (PLN 100 per day; includes in/out privileges)

Food and drink

  • Daily buffet breakfast available for a fee: PLN 99 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Billiards/pool table
  • Piano
  • TV in common areas

Family friendly

  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 steps to reach entrance
  • Accessible airport shuttle
  • Lift

More

  • 4 floors
  • Banquet hall
  • Building
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Heating
  • Individual decor
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of PLN 100 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Up to 20 kg per pet
Restrictions apply; for more information contact the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for PLN 150.0 per day.
Free cots are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: PLN 150 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately PLN 99 per person
  • Airport shuttle fee: PLN 130 per vehicle (one-way, maximum occupancy 3)
  • Valet parking fee: PLN 100 per day (in/out privileges)
  • Nearby parking fee: PLN 100 per day(492 ft away; open 24 hours)
  • Pet fee: PLN 100 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: PLN 150.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a security system

Property is also known as

Francuski
Francuski Hotel
Francuski Krakow
Hotel Francuski
Hotel Francuski Krakow
Krakow Orbis Francuski Hotel
Orbis Francuski Hotel Krakow
Orbis Francuski Krakow Hotel Krakow
Orbis Francuski Krakow Hotel
Francuski Hotel Krakow
Francuski Hotel
Francuski Krakow
Francuski
Hotel Francuski Hotel Krakow
Krakow Francuski Hotel Hotel
Hotel Francuski Hotel
Francuski Hotel Krakow
Hotel Francuski

Frequently asked questions

Is Hotel H15 Francuski Old Town - Destigo Hotels pet-friendly?

Yes, this hotel allows cats and dogs with a maximum weight of up to 20 kg per pet. There's a fee of PLN 100 per pet, per day. Service animals are exempt from fees.

How much does it cost to stay at Hotel H15 Francuski Old Town - Destigo Hotels?

As of 23 Sept 2024, prices found for a 1-night stay for 2 adults at Hotel H15 Francuski Old Town - Destigo Hotels on 6 Oct 2024 start from NZ$267.17, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel H15 Francuski Old Town - Destigo Hotels?

Valet parking is available for PLN 100 per day.

What time is check-in at Hotel H15 Francuski Old Town - Destigo Hotels?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Hotel H15 Francuski Old Town - Destigo Hotels?

Checkout is at noon.

Does Hotel H15 Francuski Old Town - Destigo Hotels provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of PLN 130 per vehicle applies.

Where is Hotel H15 Francuski Old Town - Destigo Hotels located?

Located in Kraków Old Town, this luxury hotel is within a 5-minute walk of Florianska Street, Royal Road, and Main Market Square. Czartoryski Museum and Planty Park are just steps away. Kraków Główny Station is 16 minutes by foot.

Hotel H15 Francuski Old Town - Destigo Hotels Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 193 out of 252 reviews" "
Rating 8 - Good. 45 out of 252 reviews" "
Rating 6 - Okay. 12 out of 252 reviews" "
Rating 4 - Poor. 2 out of 252 reviews" "
Rating 2 - Terrible. 0 out of 252 reviews" "

9.6/10

Cleanliness

9.8/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Lucyna

Liked: Cleanliness, staff & service
Stayed 4 nights in Sep 2024

10/10 Excellent

James, Boston

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well located hotel in excellent condition. Staff was extremely helpful and pleasant. Bed was comfortable and the room reasonably spacious. Five minute walk to everything. Breakfast was very good. Was here for four nights. Definitely would stay here again in the future.
Stayed 4 nights in Sep 2024

10/10 Excellent

Demetra

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at this hotel is amazing. They go out of their way to help you with anything you need. The breakfast was excellent and our room upgrade was a suite with 2 bathrooms. Nothing better than that for 2 women traveling together!
Stayed 4 nights in Sep 2024

8/10 Good

Beth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

kevin, Toronto

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Rooms fantastic size. Staff very pleasant and courteous.
Stayed 2 nights in Sep 2024

10/10 Excellent

Glen

Liked: Property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful
Stayed 3 nights in Aug 2024

10/10 Excellent

Phillip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Even better than the website suggested. Great staff. Lovely rooms, terrific breakfast.
Stayed 3 nights in Aug 2024

10/10 Excellent

Emily

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at this hotel was wonderful. Location is perfect and located closely near town Square. We had a great trip and would stay here again!
Stayed 3 nights in Aug 2024

10/10 Excellent

Kayla

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location to be near the business of Old Town but quietly near the edge. Staff was always kind and friendly. Would recommend!
Stayed 4 nights in Jul 2024

10/10 Excellent

Wieslaw

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Catherine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the convenient location of this hotel and the pleasantness of its staff. The housekeeping was very efficient.
Stayed 4 nights in Jun 2024

6/10 Okay

Emanuel

Travelled with family
Liked: Cleanliness, staff & service
What happened is that the air conditioner was extremely hot, that is the only negative part of the review. Aside from that everything was excellent but you need to have COLD AIR CONDITIONERS. Thanks
Stayed 2 nights in Jun 2024

10/10 Excellent

EDWARD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Krakow location
We stayed here as tourists, visiting Krakow and Auschwitz. Look no further than this wonderful hotel which is perfectly located to access central Krakow on foot. We chose breakfast to be included, which was great for a few days.
Stayed 3 nights in Apr 2024

10/10 Excellent

Gary

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Definitely a top choice for the old city
This was a classy hotel on the edge of the old city and was perfect. They provided a 15% discount on dinner at two very nice restaurants that we ate at that were excellent. They shuttled our car back and forth from a parking spot and provided outstanding suggestions on things to do. The rooms were spacious, clean and well maintained. We'd highly recommend
Stayed 4 nights in Jun 2024

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect
Stayed 1 night in Jun 2024

8/10 Good

Andre

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024

10/10 Excellent

Jeane

Travelled with partner
Liked: Cleanliness, staff & service, amenities
We loved the hotel and the staff. The room was lovely and the breakfast very good. The only problem was the initial lack of a bathtub mat. The bathtub surface was very slick and the first day I slipped getting out and hit my head very hard. Fortunately I only got a large bump and no concussion, but it was still a dangerous situation. We requested a mat and got one within a few hours, so there were no further problems. Still, future guests should make sure they have a mat before they attempt to shower .
Stayed 6 nights in May 2024

10/10 Excellent

Matt

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful hotel and perfect location in Old Town.
Stayed 4 nights in May 2024

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is one of the nicest places we’ve stayed at in Europe. We have traveled here extensively and we found the service impeccable. Everyone from the front desk to the service staff were amazing. Should we be back in Krakow, we will definitely stay here
Stayed 4 nights in Apr 2024

10/10 Excellent

Mattia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

8/10 Good

Gary

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay in Old Town Krakow
Hotel H15 Francuski is a beautiful olde world classic hotel, beautifully decorated and well situated with access to all parts of Krakow Old Town. The good service was very good, the mediocre service was, well, mediocre, and unfortunately it was a mix of both. To ensure credit is delivered where credit is due, Kristoff and the young lady who checked us in were wonderful, Kristoff in particular was so very helpful. Likewise the two young men who checked us out, especially the chap who helped retrieve our car from parking, were terrific. Housekeeping was below average, and responses to requests for items missed by housekeeping were slow. In the interests of ecology I hung my towels on the towel rails for daily reuse however they were removed each day and not even replaced by housekeeping. Coffee replenishment was adhoc.
Stayed 3 nights in May 2024

8/10 Good

Elizabeth, Kirkland

Stayed 3 nights in May 2024

10/10 Excellent

ELIE, wareham

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel decor, the spacious rooms.the staff and very good breakfast.
Stayed 2 nights in May 2024

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location, excellent value for money and profeStaff
Stayed 3 nights in Apr 2024