Family Suite
Check availability

Reviews of Unic Hotel

3.5 out of 5
Unic Hotel
Block A, Lot 15 & 16, Warisan Square, Kota Kinabalu, Sabah

Reviews

7.6

Good

Rating 10 - Excellent. 30 out of 160 reviews" "
Rating 8 - Good. 75 out of 160 reviews" "
Rating 6 - Okay. 40 out of 160 reviews" "
Rating 4 - Poor. 12 out of 160 reviews" "
Rating 2 - Terrible. 3 out of 160 reviews" "

7.4/10

Cleanliness

7.4/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

NOORSAUDAH BINTI

Stayed 1 night in Feb 2024

8/10 Good

Marylen

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really like their staff. Very friendly and good attitude in entertaining customer 😘
Stayed 2 nights in Sep 2022
Response from Unic Hotel Management on 19 Sept 2022
Thank you for the positive review. We hope you enjoyed your stay with us. )

10/10 Excellent

Suriati

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I like for may tomantic day
Stayed 1 night in Dec 2019

6/10 Okay

JulieTang

Business traveller, Travelled with group
Strategic location. However, no parking bay is provided by hotel. Parking is managed by private co and very limited parking bay.
Stayed 4 nights in Jan 2020

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
It's clean and nice but Fridge not working Safety box not functioning TV speaker is not functioning well Lots of unknown sound from outside Parking rate is expensive (should have special rate for guests)
Stayed 3 nights in Nov 2019

8/10 Good

Verified traveller

Stayed 3 nights in Sep 2019

6/10 Okay

CHRISTOPHER

Business traveller
Liked: Staff & service, room comfort
Could be better.
I enjoyed: 1. The service. Requests were attended to quite immediately by the staffs. 2. The location. It is great!. This hotel is situated in walking distance to convenient stores and restaurants. So looking for food it not at all any issue. 3. The space. It is worth the money (but could have been better if things listed below are improved). The room is huge for the price one is paying. 4. Amenities - fridge, water heater, iron, tv etc. The things to improve: 1. The windows in the bathroom were difficult to close - smell from the restaurant enters the room via the bathroom. 2. The bottom of the bed was not clean for (i guess) a long time. It was full of dust and spider web. Will i re-visit? Yes. However, if things are not fixed, then my next stay could be my last in this hotel.
Stayed 6 nights in Sep 2019

6/10 Okay

Verified traveller

Liked: Staff & service
Stayed 1 night in Jul 2019

10/10 Excellent

Shida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service
the location is superb for a single traveller
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like everything the property, clean n everything i want everything was there.
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Jun 2019

4/10 Poor

Ron, Bintulu

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Non smoking room was full I was put in a smoking room and need to buy my own air freshener. Some toilet amenities are broken as well.
Stayed 2 nights in Jun 2019

4/10 Poor

Lim, Singapore

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Good location. Room is like for people going there for affair.
Stayed 1 night in Jun 2019

10/10 Excellent

Ho, SINGAPORE

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Good location and reseonable price. Walking distance to Sunday Market and shopping centre.
Stayed 1 night in May 2019

8/10 Good

Joel, Singapore

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of the hotel is great. It's close to a wide range of food and massage places.The town is pretty small so you can get to anywhere you want with a ten to fifteen minute walk. The property itself is generally clean - while the lobby looks great, the interior could use a bit of sprucing up. The room I got was large, although maintenance could be slightly improved especially with the toilet. Otherwise though, the room was comfortable. Amenities like toothbrushes and shampoo were available which can't be taken for granted with rooms of this budget.
Stayed 1 night in Mar 2019

8/10 Good

Tan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Is ok for room
Stayed 2 nights in Feb 2019

4/10 Poor

Muhammad

Not good for comfort stay
Heater in the shower was bad. It did not working. Even air conditioner was malfunctioned. It always turn off by itself even after I removed timer.
Stayed 1 night in Jan 2019

8/10 Good

Verified traveller

Liked: Property conditions & facilities, room comfort
Nice room in focused area.
Stayed 2 nights in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My children like the sea view of ceiling. Beautiful.
Stayed 1 night in Nov 2018

10/10 Excellent

Haslinda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018

10/10 Excellent

isnel aljanatul mawa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth for money..
Amazing... Definitely will stay here again.
Stayed 1 night in Sep 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2018

8/10 Good

Mohamed Haja

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Aug 2018

4/10 Poor

Khairul, Johor Bahru, Malaysia

Disliked: Property conditions & facilities, room comfort
Room only ready 2:30pm, very late and we have to wait. Room is basic but the shower is not clean. Water heater doesn’t really work even after the hotel staff tries to fix it. Very good location though, near markets & good restaurants
Stayed 1 night in Aug 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great location
Stayed 1 night in Jul 2018

8/10 Good

Snow, Malaysia

Liked: Cleanliness, room comfort
Disliked: Staff & service
The hotel room was clean and the design was awesome. Request for ironing board was promptly attended and delivered within minutes. The only drawback was the service of the front counter staff. No greetings nor smiling at all. On the last day of stay, I had asked for the permission to check-out late but was told that half an hour can be granted. I noted and came back in time for the checkout but was disappointed that my room card had expired. When checking with the front counter staff, the lady said they need to reset the card. Why she have not done so when time I was given the permission for the extra half hour. That is wasting the guest time going up and down for resetting the room card. Other than that, the hotel has been pleasant.
Stayed 3 nights in Jul 2018

10/10 Excellent

Nurul, Sandkan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice n cozy.. Simple n unic room design..
Close to mall n restaurant.. Easy access.. Room is very good.. The design is so unic.. Stff is very frendly easy acess to shoping mall and eating place.. Will recommend to frend and sure will come back..
Stayed 1 night in Jul 2018

8/10 Good

Fabien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018

6/10 Okay

Chinchinpula, Singapore

Disliked: Room comfort
Inconsistent quality
We had connecting rooms during our stay. Our sons’ room was ok for the price paid. As for our room, things could not be more different. The room was poorly maintained - aircon slats were presumably not working as there was a used piece of tissue stuck in the slats probably to stop them from closing, strong smell of smoke in a non smoking room, several lights were not working (one of them flashed intermittently although it was not switched on), no hangers in the cupboard, broken bathroom fixtures etc. Housekeeping was inconsistent ie our sons’ room was made up properly on the second day but ours only had the bedspreads straightened - Bath towels not replaced, waste bins not emptied. Our rooms were also above an alley which served as seating area for a restaurant. You’ll hear people talking loudly into the wee hours of the morning and if you are lucky someone will be having a karaoke session at 4am. So depending on the room assigned, you’ll probably have an ok experience or a really bad one.
Stayed 3 nights in May 2018

10/10 Excellent

WAN NOR MASHITA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice deco hotel!
Spacious, clean and nice hotel.Very near to philippine market, convenient store 7e and laundry

10/10 Excellent

Soon Lung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cool comfy room;Excellent location. Worth the sta
Leisure..

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Kota kinabalu is interesting.The Unic had a good location, the room was nice and the staff was helpful
Stayed 2 nights in Apr 2018

2/10 Terrible

Verified traveller

Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
Avoid staying in this hotel.
Not good at all. Stain on the bed sheet. Single woman to avoid this hotel at all. Dirty.

8/10 Good

joe, singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideal location
Worth for more money and good location for shopping, eating and relaxing
Stayed 3 nights in Feb 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
average
No parking for baggage drop off and pick up.No wifi and handphone line in the room.
Stayed 2 nights in Jan 2018

8/10 Good

Muhammad Hafiz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2018

8/10 Good

Aedy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
Good location in city centre, convenience as all the shops and restaurants are nearby and good coffee just next door building!
Stayed 4 nights in Dec 2017

4/10 Poor

syazana

Disliked: Staff & service
Stayed 3 nights in Dec 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Central location near seafood restaurants
Clean and nice touch to the decor. Location very central if you had come specifically to eat seafood. If you are bringing a car, you have to park at nearby multistorey car park. We had a family room and the size was excellent for the price.
Stayed 1 night in Dec 2017

8/10 Good

Guldip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reasonable and Convenient
conveniently located within Warisan square n eatery areas.
Stayed 4 nights in Nov 2017

8/10 Good

Desmond Sim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice clean hotel
Close to shops, restaurants, waterfront seafood restaurants, shopping malls. Walking distance to Gaya/Filipino market, Jesselton ferry/boat service.
Stayed 5 nights in Oct 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious rooms
Comfortable room comeplete amenities. Within the city center.
Stayed 3 nights in Oct 2017

4/10 Poor

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
bad service at front dest
the lady at t front desk service very lousy, face black like i owe her millions, not allow me to check in earlier even have empty rooms and t attitute very bad. should let them go for servicing course
Stayed 1 night in Sep 2017

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
The location is just perfect. It is worth for money
Stayed 1 night in Aug 2017

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
5* location exceptional value
Pleasant. Perfect central location with something to do in any direction.
Stayed 3 nights in Aug 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We only stayed in the hotel for one night and booked two rooms (both with king bed). We were surprise by the spaciousness of the room and how close it is to everything. I'd like to thank the receptionist for alpine us to check out late and for being courteous about it. There is no parking provided by the hotel but one can just park their car in the adjacent building.
Stayed 1 night in Aug 2017

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
The room is quite modern and new. Huge bathroom and shower area.
Stayed 3 nights in Jul 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth It!
Room size is larger than expected,clean, and lovely decor.
Stayed 1 night in Jul 2017