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"10/10 would stay again :) "

"Breakfast was great, room was clean, staff was excellent, onsen was a treat"

"We had a perfect room with view of the famous bridge Bandai Bridge"

"My husband and I stayed at the Richmond hotel for two nights. It’s in a great location, and the rooms were reasonably priced and clean. The staff were really kind, and helped organise luggage forwarding to our next hotel. Our only bugbear was that we could hear other people on the floor - they were pretty loud. It would be great to have had a little more sound proofing. "

"Comfortable beds snd bedding with a plush comforter and our room had an ofuro japanese tub for soaking! It was a big hotel but easy to check in/out; I especially liked the express checkout. Close to train station and an easy walk to the river. "

"Front desk staff were terrific. Room was spacious. "

"Good stay in Nagsno. Breakfast was excellent"

"Great location right next to Nagano Station. Short walk to plenty of shops and dining. "

"Fantastic location. Easy to walk to Nagano station. Easy walk to Zenkoji. It is a Japanese hotel so it is a small room. Don't expect western size. No issues with it at all. "