Mediterranean Suite with Panoramic Terrace | Terrace/patio
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Reviews of Pacco Hotel Spa

Pacco Hotel Spa
Arapsuyu Mahallesi, 605 Sokak, No:2, Konyaalti, Antalya

Reviews

8.4

Very good

Rating 10 - Excellent. 55 out of 117 reviews" "
Rating 8 - Good. 38 out of 117 reviews" "
Rating 6 - Okay. 15 out of 117 reviews" "
Rating 4 - Poor. 3 out of 117 reviews" "
Rating 2 - Terrible. 6 out of 117 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Hichem

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Amazing location , youngest lady at the réception gave amazing treatment to all Customers, however, the older omg, never seem a rude person like her .. will never stay again because of her.
Stayed 4 nights in Jul 2023
Response from Hotel Management on 29 Mar 2024
We would like to thank you for taking the time to share your valuable opinion with us. It would be our pleasure to welcome you back to our hotel again. And this time we would be happy to make you satisfied with your stay.

8/10 Good

Anushka

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2023
Response from Hotel Management on 29 Mar 2024
First of all, thank you very much for your comment.It is a great value and honor for us to see you again on your next visit to Antalya.Kind Regards,

6/10 Okay

Kawa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
First of all the fun food the toilet was not working. Secondly the pillows were so big it was not comfortable. I should’ve put at least two more pillows which are smaller. Certainly the curtains are white. You will wake up at 6 o’clock because it’s so bright the fridge was not working in the middle of the summer we couldn’t even have a cold water and it’s very overpriced. I would never book this hotel again. Although they said this is a parking do you have equipped street but you have to park away from the hotel for the girl. I think the management is not good. I hope this comment will make them think again
Stayed 1 night in Jul 2023
Response from Hotel Management on 26 Jul 2023
We would like to thank you for taking the time to share your valuable opinion with us. It would be our pleasure to welcome you back to our hotel again. And this time we would be happy to make you satisfied with your stay.

10/10 Excellent

Ibrahim

Stayed 5 nights in Jul 2023
Response from Hotel Management on 29 Mar 2024
First of all, thank you very much for your comment.It is a great value and honor for us to see you again on your next visit to Antalya.Kind Regards,

8/10 Good

Shamim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is lovely and so are the amenities like the spa, pool area, breakfast and location. The only negative was the renovations of the bistro a floor below us and quarrelling guests next door that had daily drunken brawls.
Stayed 5 nights in Jun 2023
Response from Hotel Management on 21 Jun 2023
It was a pleasure to have you in here. Thank you for submitting your valuable feedback. Only one receptionist working at midnight shift. Due to this situation we thank you for your understanding and apologise for the inconvenience. Hopefully next time, we will do everything to make you satisfied with your stay.

10/10 Excellent

Mike

Stayed 2 nights in May 2023
Response from Hotel Management on 29 Mar 2024
First of all, thank you very much for your comment.It is a great value and honor for us to see you again on your next visit to Antalya.Kind Regards,

6/10 Okay

Hans Peter

Stayed 1 night in Apr 2023

10/10 Excellent

Hamzeh

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
nice service good food
Stayed 1 night in Apr 2023

10/10 Excellent

Melek

Stayed 2 nights in Mar 2023

8/10 Good

Nadezhda

Liked: Cleanliness, amenities, property conditions & facilities
Very good location accros the beach. Good breakfast but staff was a bit strange had go run back downstairs 3 times as my keys wasent working, and other sfaff at reception wasent friendly at all.
Stayed 1 night in Feb 2023

4/10 Poor

Kaan

Stayed 3 nights in Dec 2022

10/10 Excellent

Fatima

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect, see you next year! Definitely would recommend to friends and family ✅

2/10 Terrible

alex

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Non of the equipment in the gym was working all old and out of order there were parties at the pool so we couldn’t use the pool very disappointing, I always use Expedia but not sure any more
Stayed 4 nights in Sep 2022
Response from Hotel Management on 6 Sept 2022
Dear Alex, thank you for your comment but the pool was working at 09.00 - 16.00 due to the wedding organization we had for a night. So you could use the pool around 9 am until 4 pm. Usually pool works 9 am to 6 pm. It was just two hours early.

2/10 Terrible

Ayse

Travelled with family
Disliked: Staff & service
The hotel room was extremely noisey on the outside as my room was placed right in front of the reception on the first floor, I was unable to sleep all night due to ridiculous sounds and unnecessary shouting and laughter from others.
Stayed 1 night in Sep 2022

10/10 Excellent

Eren

Stayed 2 nights in Aug 2022

10/10 Excellent

Arif

Stayed 1 night in Aug 2022
Response from Hotel Management on 11 Aug 2022
Thank you very much for your rating. We will be very pleased to see you again. :)

8/10 Good

Ismail

Stayed 5 nights in Jul 2022

10/10 Excellent

Salam

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks thanks
Stayed 3 nights in Jul 2022

10/10 Excellent

Zain

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Amazing people, amazing food and amazing hospitality.
Stayed 6 nights in Jul 2022
Response from Hotel Management on 25 Jul 2022
Thanks a lot to you for your review. We're looking forward to your next time :)

10/10 Excellent

Salam

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hey surface clean very good location
Stayed 2 nights in Jul 2022
Response from Hotel Management on 25 Jul 2022
Thanks a lot to you for your review. We're looking forward to your next time :)

10/10 Excellent

Vitalii

Stayed 2 nights in May 2022
Response from Hotel Management on 25 Jul 2022
Thank you very much for your rating. We will be very pleased to see you again. :)

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
As good as ever
Always good to stay at this hotel. Great value, friendly helpful staff and good restaurant. We have stayed four times now and I am sure we will return
Stayed 1 night in Feb 2022
Response from Hotel Management on 25 Jul 2022
Thank you very much for your rating. We will be very pleased to see you again. :)

8/10 Good

Olukemi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 6 nights in Feb 2022
Response from Recep Y. on 28 Feb 2022
Thanks a lot to you for your review. We're looking forward to your next time :)

8/10 Good

Sebastien

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Excellent service, room clean and good standard. Food at the breakfast and breakfast room could be better
Stayed 2 nights in Dec 2021
Response from Gr Samira on 22 Dec 2021
Dear Sebastien First of all we would like to thank you for choosing our hotel . We are happy to offer you a safe and hygienic accommodation during the Covid-19 epidemic. We would like to thank you for taking the time to share your valuable opinion with us It would be our pleasure to welcome you back to our hotel again. Kind Regards, Pacco Hotel

8/10 Good

Mona

Stayed 1 night in Dec 2021

10/10 Excellent

Fahima

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staying here was the best choice we made. All staff were so helpful and kind, the rooms were comfortable and has amazing views of the beach and sea. The food in the restaurant was really tasty and they have live music playing every night. The area itself is stunning as it’s right on the beach, and 20 minute cab ride to Old Town and the markets. The only thing I would say is that if you usually sleep early, this might not be the place for you because they play live music downstairs until 12am.
Stayed 7 nights in Oct 2021
Response from Pacco Hotel on 8 Nov 2021
Değerli Misafirimiz, Öncelikle tesisimize göstermiş olduğunuz ilgiden dolayı Pacco Ailesi olarak çok teşekkür etmek isteriz. Siz değerli Misafirlerimizin görüş ve önerileri bizler için çok önemli. Bizlere vakit ayırıp, memnuniyetinizi bildirdiğiniz için çok teşekkür ederiz. Sizleri ve yakınlarınızı en kısa sürede tesisimizde tekrar ağırlamak ister, muhteşem bir gün dileriz. Sevgi ve Saygılarımızla… PACCO AILESI

8/10 Good

Erik

Stayed 4 nights in Oct 2021
Response from Pacco Hotel on 8 Nov 2021
Değerli Misafirimiz, Öncelikle Pacco Hoteli tercih ettiğiniz için teşekkür ederiz. Otelimiz hakkındaki görüşleriniz bizler için çok kıymetli. Değerli zamanınızdan ayırarak bizleri değerlendirdiğiniz için çok teşekkür ederiz. Saygılarımızla Pacco Hotel Misafir İlişkileri

8/10 Good

Elena

Travelled with family
Liked: Staff & service, room comfort
For 1 night is a good option
+ Good breakfast, friendly staff, convenient location, parking - Rooms are nice designed however little bit tired. Rooms should be cleaned better - Small double bed - 140 cm wide Overall, is ok to stay 1 night. Price/quality is ok. +Хороший завтрак, доброжелательный персонал, удобное месторасположение, есть парковка - В номерах красивый, современный дизайн, но уже требуется косметический ремонт. Номера плохо убираются. Для нас кровать была узкая, 140 см в ширину. В общем, на 1 ночь остановиться нормально. Стоимость номера соответствует предлагаемому качеству.
Stayed 1 night in Oct 2021
Response from Pacco Hotel on 2 Nov 2021
Большое спасибо, что нашли время поделиться добрыми комментариями.Учтем ваши замечание .Будем рады видеть вас всегда :)

6/10 Okay

Lysander

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Good location, but we chose this hotel over another as it had a gym. All items in the gym were broken. Noisy rooms as you can hear quiet a lot in the other rooms. Breakfast they charge you extra for an orange juice and an omelet which is a rip-off given the price.
Stayed 2 nights in Oct 2021
Response from Pacco Hotel on 1 Nov 2021
We're sorry for the situation you been through. We will try to fix it as best we can.

10/10 Excellent

VALENTINA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Meravigliosa vacanza ad Antalya
Pacco hotel è stata la scelta perfetta per la nostra vacanza ad Antalya. Tutto perfetto, dall’abbondante colazione al servizio impeccabile alla fantastica spa ed hamam. Dei simpatici gattini ci hanno spesso allietato la permanenza nella zona piscina :) Consigliatissima anche la location, vicinissima a spiagge, caffè e ristoranti!
Stayed 6 nights in Oct 2021
Response from Pacco Hotel on 3 Nov 2021
Değerli Misafirimiz, Öncelikle Pacco Hoteli tercih ettiğiniz için teşekkür ederiz. Siz değerli misafirlerimizin memnuniyeti bizim için önem arz etmektedir. Hakkımızda paylaştığınız övgü dolu yorumlarınızdan memnuniyet duyduğumuzu bilmenizi isteriz, bizleri yüreklendirmek adına mutluluğunuzu paylaşmış olmanıza zaman ayırdığınız için minnettarız. Sizleri ve sevdiklerinizi yeniden aramızda görmek dileğiyle. Saygılarımızla… Pacco Hotel Misafir İlişkileri

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel for leisure. Very comfortable. Good spa. The staff and service are excellent. Food in the restaurant was superb. Only downside was the hotel can be noisy and I was woken up by noise a few times. Other than that the stay was super and highly reccomend
Stayed 7 nights in Sep 2021
Response from Pacco Hotel on 6 Oct 2021
First of all, thank you very much for your comment. It is a great value and honor for us to see you among us again on your next visit to Antalya. Regards,

10/10 Excellent

Joyce

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was all very good would recommend a visit. X
Stayed 2 nights in Sep 2021
Response from Pacco Hotel on 1 Nov 2021
We are very pleased, We are waiting for you again 😍

8/10 Good

Serhat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021
Response from Gr Samira on 21 Sept 2021
Değerli misafirimiz değerlendirmeniz için çok teşekkür ederiz Sizi tekrar ağırlamakta mutluluk duyarız

10/10 Excellent

Dmitrii

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2021
Response from Gr Samira on 21 Sept 2021
Дорогой Дмитрий Спасибо за вашу оценку. Мы будем рады приветствовать вас снова

8/10 Good

Hassan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a clean and neat hotel in this area but we believed the price could be way lower (we paid 100$/night) for the package. The bistro is a cozy place to have food. The only feedback we have is that the receptionist did not let us know of the towel service when we checked in. It was a bummer :(
Stayed 3 nights in Aug 2021
Response from Gr Samira on 21 Sept 2021
Değerli misafirimiz . yorumlarınız için Çok teşekkür ederiz .Daha da dikkatli olmaya çalışacağız . Sizi tekrar ağırlamakta mutluluk duyarız

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2021
Response from Metin on 14 May 2021
teşekkür ederiz , en kısa zamanda tekrar bekleriz.

10/10 Excellent

John

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Service was excellent, food was good and the accommodation was clean and comfortable. Great value, we will definitely stay again
Stayed 1 night in Feb 2021

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Nice location with excellent views of the sea front. I would stay here again
Stayed 5 nights in Oct 2020

10/10 Excellent

Khaled

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2020

10/10 Excellent

Fadi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2020
Response from metin on 4 Dec 2020
allways wellcome kind regards metin

10/10 Excellent

Verified traveller

Stayed 9 nights in Aug 2020
Response from metin on 1 Sept 2020
Her Zaman Bekleriz Saygılarımızla,

10/10 Excellent

murat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020
Response from metin on 9 Jan 2020
Bir sonraki Olası Antalya ziyaretinizde tekrar aramızda görmek dileklerimizle Saygılar

10/10 Excellent

Moses, Manchester

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The building and rooms are very clean . Staffs are very friendly and helpful and fantastic customer service.Great location , I would %100 recommend
Stayed 4 nights in Oct 2019
Response from Metin on 4 Nov 2019
Great pleasure , all the best and allways wellcome Metin Bodur General Manager

10/10 Excellent

Nader

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2019
Response from Metin on 26 Oct 2019
Dear Nader; First of all we are so happy to get you at our lovely Hotel andthanks for your kind comments, all the best Allways Wellcome

10/10 Excellent

Nader

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sean usa
Very professionally run hotel. Good breakfast friendly personnel.
Stayed 7 nights in Sep 2019
Response from Metin on 26 Oct 2019
Dear Nader ; First of all we are so happy to get you at our lovely Hotel andthanks for your kind comments, all the best Allways Wellcome

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location for going to the beach, walking and dining. Nothing really bad to say.
Stayed 2 nights in Aug 2019
Response from metin on 14 Aug 2020
Thank you very much for your kind message respect

6/10 Okay

Josannah

Liked: Staff & service, property conditions & facilities
Disliked: Room comfort
Not as anticipated
My husband and I went to Antalya to rest. The staff was very polite and helpful however the most uncomfortable bed I have ever been on and we had to leave two nights early even though fully paid for 4 nights. Also the bathroom had a bad smell and the room wasn't cleaned when there.
Stayed 4 nights in Aug 2019

8/10 Good

Gülsiye

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024
Response from Hotel Management on 29 Mar 2024
We would like to thank you for taking the time to share your valuable opinion with us It would be our pleasure to welcome you back to our hotel again. Kind Regards, Pacco Hotel

8/10 Good

Özgür ata

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2024
Response from Hotel Management on 29 Mar 2024
Thank you very much for taking the time to share your kind comments! We were very glad to see you at our place.It would be our pleasure to host you again. And this time hopefully, we can make you satisfied with your Pacco Hotel Spa experience. :)

8/10 Good

Faten

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Le service était bon et le personnel toujours souriant mais il faut que l'hôtel pense à changer les matelas. Aussi, les tarifs des consommations au niveau de la piscine peuvent changer d'un jour à l'autre.
Stayed 11 nights in Aug 2023
Response from Hotel Management on 29 Mar 2024
We would like to thank you for taking the time to share your valuable opinion with us. It would be our pleasure to welcome you back to our hotel again. And this time we would be happy to make you satisfied with your stay.