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Hale Ohana - Beachfront Premier Home with Privacy and Direct Beach Access!

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Aerial view
Property video
Property grounds
Fridge, microwave, oven, stovetop
5 bedrooms, desk, iron/ironing board, free WiFi

Reviews

9.8 out of 10
Exceptional

Entire home

5 bedrooms6 bathroomsSleeps 10

Popular amenities

  • Beach view
  • Parking available
  • Dryer
  • Washer
  • Air conditioning
  • Barbecue grill

About this property

Entire place

You'll have the entire home to yourself and will only share it with other guests in your party.

Hale Ohana - Beachfront Premier Home with Privacy and Direct Beach Access!

Welcome to Hale Ohana, one of the historic Smith-Waterhouse Beach Homes, offering an idyllic beachfront retreat on a property passed down through the family since 1850. This serene home combines modern comforts with a rich family legacy, providing the perfect setting for families or couples seeking privacy and direct beach access. Enjoy panoramic ocean views, soothing waves, and a peaceful escape just steps from Baby Beach.

A Historic Legacy with a Stunning Beachfront Location
Hale Ohana is not just a beautiful vacation home; it’s a piece of history. As part of the Smith-Waterhouse family legacy, the home sits on property that has been cherished for over 170 years. Learn about the fascinating story of the family’s missionary-doctor history through the book 100 Years of Healing by Evelyn Cook. Embrace the charm of this historic home while enjoying all the modern amenities and comforts it has to offer. Whether you're enjoying the beach right outside your door or exploring the nearby attractions, Hale Ohana provides the perfect balance of tradition and relaxation.

Private Beachfront Living in Poipu
Designed for those who seek both privacy and luxury, Hale Ohana boasts a spacious, open layout and all the amenities needed for an unforgettable stay. The fully equipped kitchen, expansive living spaces, and private lanai allow for relaxing meals, sunsets, and family gatherings, all while enjoying breathtaking views of the Pacific Ocean. It’s the perfect space to unwind and connect with loved ones.

Expansive Yard Overlooking the Pacific Ocean
One of the standout features of Hale Ohana is its expansive backyard, which overlooks the Pacific Ocean. This large outdoor space offers plenty of room for family games, picnics, or simply soaking in the beauty of the ocean and the Kauai sunshine. Whether you're playing catch, having a family barbecue, or just lounging with a good book, the backyard provides the perfect setting for family fun while enjoying the spectacular views of the ocean.

Sleeping Arrangements:

Master Bedroom 1: California King Bed, Beachfront Deck with Private Bath
Master Bedroom 2: California King Bed, Beachfront Deck with Private Bath
Guest Bedroom 1: Queen Bed, Beachfront Deck with Private Bath
Guest Bedroom 2: 2 Twin Beds, Beachfront Deck with Private Bath
Loft Bedroom: Queen Bed, Beachfront Lanai with Private Bath
Sleeps up to 10 guests
Exclusive Amenities

Fully equipped kitchen for all your culinary needs
Private outdoor lanai with ocean views
Outdoor Shower
Beach chairs, beach towels, cooler, and beach umbrellas provided
High-speed wireless internet
YouTube TV for entertainment
Complimentary Concierge Service
Our partners at Kauai Vacation Activities provide complimentary concierge service to help with booking sunset cruises, arranging day trips, or organizing private dining experiences. For more ideas on things to do in Poipu, check out our guide to local attractions and activities.

Important Notes:

Receptions, Luaus, and Parties are strictly prohibited.
A non-refundable reservation fee of $150.00 will be charged upon booking. Please refer to the guest rental agreement for all terms and conditions.
This property is in a Tsunami Evacuation Zone. In the event a tsunami is detected as probable by the Pacific Tsunami Warning Center, the Office of Emergency Preparedness of the County of Kauai will make the same known by sirens. Please evacuate Poipu in accordance with the evacuation plan provided to you prior to taking occupancy or that is located in the Guest Information Guide on property. We strongly encourage you to read the plan prior to taking occupancy.
Book your stay at Hale Ohana and experience the unique blend of historic charm, breathtaking ocean views, expansive yard for family fun, and peaceful beachfront living in Poipu, Kauai.

TVNC #1211

GE/TA #063-636-6848-01

Property manager

Garden Island Rentals

Languages

English

Add dates for prices

Property amenities

Beach

  • On the beach

Internet

  • Available in the house: Free WiFi

Parking and transport

  • Onsite parking options include a garage

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Hob
  • Ice maker
  • Microwave
  • Oven
  • Refrigerator
  • Toaster

Dining

  • Dining table

Bedrooms

  • 5 bedrooms
  • Bedsheets provided

Bathroom

  • 5.5 bathrooms
  • Bathtub or shower
  • Hair dryer
  • Shower
  • Towels provided

Living spaces

  • Dining table
  • Living room

Entertainment

  • Smart TV with cable/satellite channels

Outdoor areas

  • Balcony
  • Barbecue grill
  • Garden

Laundry

  • Laundry facilities
  • Washing machine

Work spaces

  • Desk

Comfort

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • Smoke-free property

Services and conveniences

  • Concierge services
  • Iron/ironing board

Location highlights

  • Near a hospital
  • Near the ocean
  • On the waterfront

Things to do

  • Bicycles
  • Boat
  • Golf
  • Kayak
  • Tennis
  • Ecotours nearby
  • Fishing nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Horseback riding nearby
  • Jet skiing nearby
  • Mountain biking nearby
  • Sailing nearby
  • Scuba diving nearby
  • Snorkelling nearby
  • Surfing/bodyboarding nearby
  • Swimming nearby
  • Water tubing nearby
  • Whale watching nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • Bicycles
  • Garden

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  • Kitchen
  • Washer
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Policies

Check-in

Check-in time starts at 4:00 PM
Minimum check-in age - 25

Check-out

Check-out before 10:00 AM

Special check-in instructions

You will receive an email from the host with check-in and check-out instructions

Pets

Pets not allowed

Children and extra beds

Children are welcome

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
On-site parties or group events are strictly prohibited
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property is managed through our partner, Vrbo. You will receive an email from Vrbo with a link to a Vrbo account, where you can change or cancel your reservation
Property Registration Number 260070240000, GE-063-636-6848-01, TA-063-636-6848-01

Property is also known as

Hale Ohana Premier Home Privacy Direct Beach Access House Koloa
Hale Ohana Premier Home Privacy Direct Beach Access House
Hale Ohana Premier Home Privacy Direct Beach Access Koloa
Hale Ohana Premier Home Privacy Direct Beach Access
Hale Ohana Premier Home Privacy Direct Beach Access House Koloa
Hale Ohana Premier Home Privacy Direct Beach Access House
Hale Ohana Premier Home Privacy Direct Beach Access Koloa
Hale Ohana Premier Home Privacy Direct Beach Access House
Hale Ohana Premier Home Privacy Direct Beach Access Koloa
Hale Ohana Premier Home Privacy Direct Beach Access
Hale Ohana Premier Home With Privacy Direct Beach Access!
Hale Ohana Premier Home With Privacy Direct Beach Access!
Hale Ohana Premier Home With Privacy Direct Beach Access!
Hale Ohana Tvnc #1211
2238-126402

About the area

Map
Koloa, HI

What's nearby

  • Baby Beach - 2 min walk - 0.2 km
  • Lawai Beach - 8 min walk - 0.7 km
  • Poipu Shopping Village - 19 min walk - 1.6 km
  • Poipu Beach - 5 min drive - 2.6 km
  • Shipwreck Beach - 9 min drive - 5.2 km

Getting around

  • Lihue, HI (LIH) - 30 min drive

Restaurants

  • ‪Poipu Shopping Village - ‬6 min drive
  • ‪Brennecke's Beach Center - ‬8 min drive
  • ‪Starbucks - ‬6 min drive
  • ‪Bubba Burgers - ‬8 min walk
  • ‪Keoki's Paradise - ‬6 min drive

Frequently asked questions

Is Hale Ohana - Beachfront Premier Home with Privacy and Direct Beach Access! pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Hale Ohana - Beachfront Premier Home with Privacy and Direct Beach Access!?

Check-in begins at 4:00 PM.

What time is check-out at Hale Ohana - Beachfront Premier Home with Privacy and Direct Beach Access!?

Checkout is at 10:00 AM.

Where is Hale Ohana - Beachfront Premier Home with Privacy and Direct Beach Access! located?

Nestled on the beach, this Poipu holiday home is steps from Baby Beach and 1.7 mi (2.7 km) from Poipu Beach. Lawai Beach and Prince Kuhio Park are also within 10 minutes.

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Hale Ohana - Beachfront Premier Home with Privacy and Direct Beach Access! Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 46 out of 51 reviews
Rating 8 - Good. 4 out of 51 reviews
Rating 6 - Okay. 0 out of 51 reviews
Rating 4 - Poor. 0 out of 51 reviews
Rating 2 - Terrible. 1 out of 51 reviews

9.0/10

Cleanliness

Reviews

This review comes from a trusted partner site and has not been verified.

10/10

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: This is an incredible home and Garden Island Rentals was extremely helpful and responsive to any questions I had. The home was clean, well stocked and comfortable. I can’t wait to return!

10/10

We had a delightful stay at this property. Everything was as pictured and the hosts were very responsive and helpful. One note, it’s actually four bedrooms and a loft upstairs. It’s a very large space but doesn’t have a door. We love this home and hope to return!
Stayed 10 nights in Nov 2024
This review comes from a trusted partner site and has not been verified.

10/10

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: It's hard to imagine a better setting. From the open layout, to the grassy area to play, to the beach just steps away, to the picture perfect sunsets. Our family loved it all!
This review comes from a trusted partner site and has not been verified.

10/10

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Great accommodation for the 10 of us to celebrate my mom's birthday! So relaxing and peaceful. Magical little beach great for a quick swim/snorkel.
Stayed 5 nights in Mar 2022
This review comes from a trusted partner site and has not been verified.

10/10

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: The home was amazing. The property was even better... the views the best! You don't even have to leave the house- Baby Beach was perfect, the snorkeling there was incredible: sea turtles everyday, dolphins, seals: oh my! I will go back as many times as I can!
This review comes from a trusted partner site and has not been verified.

10/10

Rating Details: The property manager was more than helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: The home was a great base for our activities on Kauai. It was conveniently located to all south-side restaurants, beaches, golf and tourist locales. The house was well stocked with towels, beach toys, and kitchen items. It was warm during our stay so the extra fans were put to use - although 2 ceiling fans on the lanai would have helped.
This review comes from a trusted partner site and has not been verified.

10/10

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: The key to a great family vacation is a great house, which we got with Hale Ohana. Upon arrival, our family was ecstatic when we discovered the backyard and the spacious lanai. We took all of our meals outdoors, enjoying the scenery. I wish I could give more than five stars on the review. We can't wait to make a return trip to Kauai and stay at Hale Ohana again.
Stayed 7 nights in Dec 2021
This review comes from a trusted partner site and has not been verified.

10/10

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We have stayed in Hale Ohana many times and it never disappoints! This beautiful home is perfect for both families with kiddos and couples. Each bedroom has its own bathroom and beautiful ocean view. The kitchen is well equipped and living areas are very comfortable. The lanai is the place to be! You can’t beat the view...from sun up to sun down, the scenery is ever changing and mesmerizing. A true piece of paradise!
This review comes from a trusted partner site and has not been verified.

10/10

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We have stayed in this beautiful home several times and it never disappoints! First, you can't beat the view. Not only does the lanai have a fantastic ocean view, but all of the bedrooms also have ocean views. The kitchen is very well stocked and has everything you need to cook your delicious Hawaiian meals. All of the bedrooms are comfortable and well appointed. Great laundry room. You can spend hours on the lanai watching the ocean and experiencing the incredible sunsets. You won't regret staying in this magnificent home!
This review comes from a trusted partner site and has not been verified.

10/10

Rating Details: The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: This home exceeded expectations. The privacy, quiet and views are incredible. The home was perfect for all 8 of us including 2 mother in laws. The ac units in each bedroom helped us all sleep like babies. BBQ’s on the back deck and family meetings on the lanai listening to the waves crash will be memories we will always remember. The home is well stocked with everything you need to cook and clean up after yourselves. We loved the beach chairs, snorkel gear & beach towels. Communication with GIR was excellent and I plan on booking this spot again in the future. Thank you for hosting such an amazing experience!
This review comes from a trusted partner site and has not been verified.

10/10

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: First off, the cleaning was the best I've seen since Covid! I can even tell they sanitized the refrigerator and when we were vacating, they were carrying in replacement pillows! The AC in the bedrooms definitely made our stay comfortable but all our time was spent on the lanai soaking in the scenery. The sunsets were fabulous. We even had a view of the spouting horn! I also loved being on the beach so we could access at our leisure. Garden Island was quick to respond and checked on us throughout our stay. Definitely customer friendly and would book with them in the future.

8/10

The location of our rental could not have been more perfect! The view was incredible and the small beach out front was an absolute joy (and the sea turtle that visited every day)! Our morning walk to Living Foods coffee was a treat too. The rental had everything we needed as far as space and conveniences. A couple of issues arose while staying and were very quickly addressed by Garden Island staff. Some feedback would be that the house needs a deep cleaning (carpets, fans and cupboards) and a bit of updating. Parts of the house are "run down" from use...like some of the furniture and kitchen. I feel like the cleaning crew is likely moving through the house at warp speed to prepare for the next tenant....the amount of dirt on the broken fan blade in the twin room was plentiful (guessing the rest of the fans are similar), in the master there was a walking stick and what appeared to be used tissues behind the dresser and the final nights sleep was with a giant cockroach in our bed (we realize cockroaches are a thing in Hawaii...but crawling on you while you sleep was a bummer). Anyway, I feel like these are things that could be easily addressed if given attention and I am sure the lovely staff at Garden Islands Rentals will do just that. With a little attention given to the home this would easily be a five star experience!
Stayed 7 nights in Mar 2023
This review comes from a trusted partner site and has not been verified.

10/10

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: My family and I absolutely love Hale Ohana! The location is so beautiful and we love the accessibility to Baby Beach.
This review comes from a trusted partner site and has not been verified.

10/10

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We enjoy everything about this home. Beautifully decorated and suits all of our needs. Love the staff at Garden Island Rentals. They are so helpful and kind.
This review comes from a trusted partner site and has not been verified.

10/10

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We loved everything about the property. The property has (3) first-floor bedrooms to the right and (1) to the left with a large open-concept bedroom on the second floor. All bedrooms had a bathroom and there was a powder room on the second floor The property's location and condition were fabulous. The management communication was great, not too much and not too little. The views are stunning. Great place for a family gathering!
Stayed 8 nights in Jun 2024
This review comes from a trusted partner site and has not been verified.

2/10

Rating Details: The property manager was very unhelpful. The vacation rental was somewhat dirty. I was very happy with the location. I was somewhat dissatisfied with the condition of the vacation rental. Overall, I do not recommend this vacation rental. Reviewer Comments: Complete waste of money and time and energy rented this location way in advance as I was renewing my vows and it was my 55th birthday I've rented properties on VRBO since they were open. Upon arrival everything seemed okay Monday morning first thing the only two properties on the beach where the one that I rented and the one they decided to start construction on they began demolitioning the back patio which was about 50 ft from the master bedroom so we were awaken mornings throughout the day with saws and motorized equipment and hammering which sounded like they were in the room with me. Upon complaining to the rental agency they stated it was their property and they could stop it and will do their best. Going to maintenance guy arrived at the door telling me that I needed to work out a schedule with him in order for them to work because the owners were returning and they wanted to have some work done for their return. I explained I paid $17,000 for 7 days and I didn't care what the owners wanted I need it quiet. the work continued I complained again to the rental office and next to manager came back to me stating that they needed to get the work done apparently for some fall that somebody had and he made up a long story that totally contradicted what the maintenance guy had said. They continue to work I pleaded with them to stop they did not I contacted VRBO with a complaint did not hear back. We were forced to check out and stay at the Hyatt and they were gracious enough to allow us to find another place to stay at the last minute on an island that has nothing available and they would refund two nights for us. After about 4 hours of searching we found a place to stay for the next 3 days and we moved out and went to the new location and they agreed to send us $4,000 refund out of the 17,000. The energy I expended in the middle of the trip the stress it created and the fact that vrbo allowed this place to rent us a property that clearly had construct
Stayed 5 nights in Jun 2024
This review comes from a trusted partner site and has not been verified.

10/10

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Dream house on the beach front perfect for familiesIf we stayed at the Hyatt with Ocean View Rooms it would have cost us 50% more. This house, Hale Ohana, was perfect for my entire family of 9! The gardener told us this is the best rental property on Kauai! Beach front with a huge grass lawn between our lanai and the ocean. Steps from Baby Beach where we saw turtles on the sand several afternoons and even a rare Monk Seal! The bedrooms were perfect! The kitchen was well equipped and spotless! The House had TVs where you would want them although you will most likely not be watching! We enjoyed our meals on the lanai daily at sunset with food from many great restaurants in Koloa to bring in from! (Bubba Burgers a must and Leong’s) Croquet and Bochi Ball on the lawn with the grandkids was magical, as was throwing the frisbee! We were in awe of this property, its location and incredible sunset views every night! And a nightly view of the Spouting Horn blowhole in the distance! We walked to the Beach House for dinner. Less than 10 minutes. The weather was perfect with an occasional passing shower that would result in rainbows almost every day. On my birthday me and the grandkids were playing on the lawn on my birthday morning when the most o incredible double rainbow came out and said “Happy Birthday, Grandpa, you picked the perfect place!”
This review comes from a trusted partner site and has not been verified.

10/10

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: There were 4 couples who stayed at this beautifully appointed home. We had seen the pictures, but actually BEING right on the beach was spectacular. Evenings on the wide lanai were so pleasant. The house met all our expectations with the exception of AC in the living areas. But we weee grateful for the AC in each downstairs bedroom. One couple came home after dinner the final night to the smell of gasoline all around the vehicle. A stick or something had punctured the gas tank. The next morning they had to deal with rescheduling their flight home and arranging for a car. Management was gracious and allowed them to remain at the house well after checkout time. We experienced the true meaning of Aloha.
Stayed 5 nights in Oct 2023
This review comes from a trusted partner site and has not been verified.

10/10

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Without a doubt, Hale Ohana is the best vacation rental on Kauai. This home has every feature that a family could possibly want or need to make their vacation the absolute best. every bedroom has its own bathroom and its own lanai. The family lanai overlooks the ocean and is a great place for the family to enjoy meals and just lounging around. The beach is great for kids, The kitchen has everything that a kitchen should have to prepare all of your meals. There is also an outside barbeque. This is the second time our family has spent our vacation in this wonderful home. If you decide to rent this home, take some time to find 0out about the over 100 year history of the family that ows the property.
This review comes from a trusted partner site and has not been verified.

10/10

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Loved the views from the lanai! We miss it already. The layout of the home worked great for our family. We had to block off the stairs since we have little ones but they loved running around on the front lawn area! Great property!
This review comes from a trusted partner site and has not been verified.

10/10

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: As always the Hale Ohana property was fabulous for me and my family. We love the house and beautiful ocean views it offers. We have been coming for 10 years to this same house and love it so much. Thank you!
This review comes from a trusted partner site and has not been verified.

10/10

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: The ocean, sea and sunrise and sunset on a perfect spot on Kauai. A perfect family vacation.
This review comes from a trusted partner site and has not been verified.

10/10

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: The location was great and the access to the beach was a short stone's throw. The home accommodated us well but I must say that the middle bedroom going down the hallway had VERY POOR lighting. After sundown with the lights on, you still needed a flashlight.Also, one of the lamps in the living room had a wobbly (*broken) shade support. As we understand the cabinets will be upgraded on our return in 2024.
This review comes from a trusted partner site and has not been verified.

10/10

Rating Details: The property manager was very unhelpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Just want you to know that I sent this in when you first sent the link out. Not sure why it did not go through. We have stayed at this house for 4 years now. Location, house and deck are wonderful. It is very clean and the kitchen has everything you will need. The problem we had this time was with Garden Island Rental Company. I never received the directions and house code to get in the house. On Friday, still not having received anything, I sent an email asking for the house code. Saturday AM I still had not heard anything. I called 2 times and sent 2-3 emails. I still never heard anything back. We arrived with a crying 3 year old who needed a nap but could not enter the house. After waiting awhile we started to look for other places to stay for the night- there were 8 and we were not happy looking for other places. At this point my friend remembered she had an email from last year. We tried the code and it worked. I never heard anything back from anyone until Monday morning. There was no mention of us having a hard time getting in, no explanation that we did not receive directions and NO mention of why there was no one from Friday - Sunday to answer my calls/emails. What happens in case of emergency. I will say that we all were very frustrated by this experience. It is hard to believe that there is a rental company without emergency contact for off hours. I have been home for 2 weeks now and have still not heard anything from company....
This review comes from a trusted partner site and has not been verified.

10/10

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: The house was more in every way than we expected. The location right on the water was so relaxing and beautiful it took our breath away. The house was also clean and well stocked with essentials. Every bedroom had access to the wonderful covered porch that wrapped around 3/4ths of the house. We also loved having our own little beach so close to the house. All in all, we can’t recommend this house enough.
Stayed 8 nights in Sep 2022