On the beach, sun-loungers, beach umbrellas, beach towels

Reviews of Rummana Boutique Resort

4 out of 5
Rummana Boutique Resort
124/10 Moo 3, Maret, Koh Samui, Surat Thani

Reviews

8.6

Excellent

Rating 10 - Excellent. 48 out of 105 reviews" "
Rating 8 - Good. 44 out of 105 reviews" "
Rating 6 - Okay. 7 out of 105 reviews" "
Rating 4 - Poor. 5 out of 105 reviews" "
Rating 2 - Terrible. 1 out of 105 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Shirley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Apr 2024
Response from Reservation on 16 Apr 2024
Dear Shirley Thank you for your review .We looking forward to see you again

8/10 Good

Agnieszka Anna

Travelled with partner
Liked: Staff & service, amenities
Good value for money, lovely location - beachfront and walking distance to Lamai night market (and plenty if other markets). Wifi could be better, same for breakfast selection (limited choice). Villas are good size and comfortable.
Stayed 10 nights in Mar 2024
Response from Rummana Team on 25 Mar 2024
Thank you for your review .Looking forward to see you again soon ..

10/10 Excellent

Evgueni, Halifax

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Our room had a view of the fish pond which was nice!
Stayed 2 nights in Jun 2022
Response from Rummana Team on 13 Jun 2022
Thank you for your review . We look forward to welcoming you back stay with us again soon.. Best regards

8/10 Good

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice spot
Nice spot but Long walk from reception to beach villas. It was a bit tough as I had to carry my sleeping daughter once. Breakfast was ok. Overall the spot is lovely and the staff and good. The room was newly renovated and nice and big.
Stayed 2 nights in Jan 2020
Response from Rummana Team on 4 Feb 2020
Dear Jeff Thank you for your reviewed . We look forward to welcoming your again soon. Best regards

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very clean, comfortable stay in beautiful boutique villa. The service was amazing. Will definitely go back.
Stayed 2 nights in Jan 2019
Response from Rummana Team on 5 Feb 2019
Dear Guest Thank you for staying with us. We appreciate your feedback! Best regards Rummana Team

10/10 Excellent

Pwtr, Richmond, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very well maintained hotel on narrow, but long strip of land with very interesting landscaping. At first I was bit dissappointed that none of the bungallows had a sea view, but with time I really enjoyed walk between the bungallows, palms and ponds with fish and frogs. Very pleasant staff, both in hotel and beach bar & restaurant. Good size swimming pool. Be aware that there are many stones in the beach which makes acces to the water bit risky. I wouldn't recommend this hotel for a family with small children.
Stayed 3 nights in Aug 2018
Response from Rummana Team on 10 Sept 2018
Thanks for staying with us. We appreciate your feedback! Best regards Rummana Team

10/10 Excellent

Lynne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good stay
good service ,comfotable and nice rooms .The BBQ was very dissapointing .but everything else was exelent
Stayed 7 nights in Mar 2018
Response from Rummana Team on 24 Mar 2018
Dear Guest Thank you for stay with us. Your feedback is very important with us. We look forward to welcoming your back to stay with us again soon... Best regards

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent time.
Excellent. Our room was very clean. Air worked great. Staff was great. Enjoyed our stay.
Stayed 5 nights in Feb 2018
Response from Rummana Team on 6 Mar 2018
Dear Guest Thank you for your feedback. Your comment is very important with us. We looking forward to welcoming you back to stay with us again .... Best regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
beautiful place
Very friendly staff

4/10 Poor

JEFFREY

Liked: Cleanliness
Disliked: Staff & service
Unfortunately disappointed!
The Rummana Boutique Hotel - not really a boutique hotel more retro 70's. Staff excellent - were extremely helpful and always smiling. Hotel very tired - hot water intermittent, shower head very old, sink tap wobbly, wardrobe in bathroom so clothes felt damp, bed large but hard, no dressing table with mirror, hairdryer in bathroom so added to dampness in wardrobe, lighting very inadequate. Photos of pool and surrounding area very misleading - pool quite small and sunbeds so close together. Beach immediately outside hotel wall was always kept clean but rest of beach littered with rubbish. Not a 4 star hotel - but still had a good holiday - loved the gardens with ponds and wildlife. Close to local restaurants and a short trip to town.

8/10 Good

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location was amazing! Beach was secluded and quiet. Room was clean and spacious. Bathroom needs updating.

10/10 Excellent

david, Ontario, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I would return, a great beach and pool the staff couldnt do enough for you

8/10 Good

Marcus, Shanghai, China

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing Time
Absolutely nice hotel, with restaurants and bars in walking distance. 10 minutes drive to the next small city.

8/10 Good

Jason, Chicago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location!
The Rummana Boutique Resort was in a great location within walking distance from the ferry. The location was great, I would highly recommend it!

8/10 Good

Andrew

Disliked: Room comfort

8/10 Good

Liesure trip, H

Liked: Cleanliness, staff & service, room comfort
Nice and comfy
Good food, quite and relaxing place. Wonderful location by the beach and shopping.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice, cozy, small hotel right on the beach.
We were very happy with choice of our hotel in Lamai. Quiet end of lamai beach. The beach bar in the hotel is cool. They make really good drinks. Prices in the hotel are really reasonable. Fantastic food in the restaurant. Dinner is better than lunch. Bathrooms in hotel room are a bit outdated. They need a real shower.

2/10 Terrible

travelled many , London-based

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad managment did not stay argument with manager
I arrived after 2 days travelling they said I had to pay 90 pounds for gala new year dinner l thought was optional manager said no you must pay no negotiations I said I am alone don't want he said you must on booking I refused he said do you want to cancel no refund l no room unless you pay l spent a lot of money on this place and would like some refund very bad !

10/10 Excellent

Margaret, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay Thank you....
Attentive staff, comfortable room, good food, nice location and beach. I would definitely stay here again if I was in this area. I think that says a lot, because there are definitely options out there.

8/10 Good

Andrew, Singapore

Liked: Staff & service
Koh Samui
The resort was very nice and well maintained. It was a refreshing change to stay in a small resort. The food and drinks were excellent and value for money. Staff were very friendly and helpful. Note that the AC can't be left on in your rooms when you lock the door. Key thob controls the AC on/off. Resort is located a 10 minute walk from the main area and there are plenty of means to get to and from the main area if you don't fancy walking on the main road especially at night. The beach was sandy but small. There were lots of rocks as you enter the water so footwear is recommended when going in the water. We enjoyed our 6 days.

6/10 Okay

family w/child

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
By the beach but away from anything else
Very small hotel actually like a sea side pension. No facility, walking thru a labirinth getting to your room. Nothing boutique othet than the name

10/10 Excellent

Rainer & Patrick, South Africa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The perfect holiday
Rummana can only be recommended from day of arriving to the day of leaving we had nothing to complain about, location was perfect, not too far away for an evening to Lamai, but far enough away to relax and enjoy a great holiday, spend 2 weeks there and would go back any time....compliments to all staff which were always out of there way to help and give you a great time.VERY WELL RUN RESORT!!!!

8/10 Good

Nakul

Liked: Cleanliness, property conditions & facilities, room comfort

10/10 Excellent

Family Linthorst

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing resort within walking distance from shops
Rummana hotel is located in a quiet area of Lamai. The beach is clean and the water is clear, you can even snorkle in front of the hotel. The staff is very helpful and attentive and service is fast and efficient. Breakfast is very good with plenty of choice. From the resort you can stroll along the beach and reach Lamai centre in 10 minutes. We highly recommend this peaceful resort set in a beautiful garden. The tiles in the swimming pool are sharp and need regritting.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed the stay
Stayed here for a long weekend and really enjoyed the visit. Staff was friendly and hotel clean and comfortable. The included breakfast buffet was so-so but other food we had at the restaurant pretty good. Hotel is at the end of Lamai beach so fairly quiet and you need to walk about 20 minutes or take a taxi to get to the bars/restaurants in the middle of Lamai.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful place to stay!
Beautiful resort - like living in a garden! The staff was extremely hospitable and helpful, ensuring all our needs were taken care of. I'd say the only negative was that the pool was a little small compared to other pools we'd visited. Otherwise...a 10!

10/10 Excellent

David, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Ngawhai, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First Trip to Koh Samui
Everything was more than what we had expected as we arrived a day late, it was so lovley and relaxing, the hotel and the staff were fantastic We would recommend this hotel to friends and family if they were traveling to Koh Samui

8/10 Good

Antti

Liked: Cleanliness, staff & service
Overall I and my family (wife
Overall I and my family (wife & 20-yr-old and 15-yr-old daughters) were very pleased with the hotel and especially with the service. Only minus was the laundry-service. Two shirts to laundry and a shirt to iron took 2 ½ days to deliver it back i.e. too late in 4 nights stay. Also the wlan was too weak to work in every room.

10/10 Excellent

Michael Phi

Liked: Cleanliness, staff & service, room comfort
Dejligt ophold
Rigtig fint resort til afslapning. Badeværelset kunne godt trænge til en kærlig hånd, men området er meget idyllisk og afslappende. Det ligger ret langt væk fra indre by, så det skal man tage med hvis man vælger dette resort. Morgenmaden var god til 4 dage, men mangler måske lidt variation til flere dage.
Stayed 4 nights in Jan 2024
Response from Reservation on 7 Feb 2024
Dear Guest Thank you for your review .We look forward to welcoming your back to stay with us again soon.. Best regards

8/10 Good

Guillaume

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Proche de Hin Ta et Hin Yai
Petit complexe hôtelier composé d'une quarantaine de bungalows situé à Lamai sud à proximité des rochers Grand-mère et Grand-père (Hin Ta & Hin Yai). Les chambres sont joliment décorées, la literie king size de bonne qualité même si un peu de rénovation ne serait pas de trop par endroit. Nous étions pour 3 nuits dans le bungalow 209 situé à mi chemin de la réception et de la plage. Même si son confort était satisfaisant, d'autres bungalows situés en direction de la plage semblaient plus spacieux et plus aboutis au niveau décoration et agencement (certainement une catégorie supérieure) Le petit-déjeuner se prend au restaurant situé près de la plage où se trouve également la piscine. Le choix est un peu limité pour un hôtel de cette catégorie (4*). En effet pas ou peu de plats thaï au menu, c'est dommage pour ce type d'établissement. La plage se situe en contrebas d'un muret et est accessible via un petit escalier. Une fois sorti de l'hôtel, il n'y a pas autant de choix de restaurants, de boutiques et de salons de massage qu'un peu plus au nord de Lamai qui est à 20 minutes à pied par la plage. Le personnel est avenant et sympathique. Une expérience globalement positive.
Stayed 3 nights in Dec 2023
Response from Reservation on 7 Feb 2024
Dear GuestThank you for your review .We look forward to welcoming your back to stay with us again soon.. Best regards

8/10 Good

Bernd Klaus

Stayed 20 nights in Nov 2023
Response from Reservation on 7 Feb 2024
Dear Gyest Thank you for your review .We look forward to welcoming your back to stay with us again soon.. Best regards

6/10 Okay

Alexander

Disliked: Cleanliness

10/10 Excellent

Sonja

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ruhe und dennoch nicht weit vom Trubel
Stayed 15 nights in Sep 2022
Response from Rummana Team on 26 Sept 2022
Thank you for your review .We looking foward to welcoming you again

8/10 Good

Andreas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Aug 2022
Response from Rummana Team on 1 Sept 2022
Thank you for your review .We look forward to welcome you back again soon ..Best regards

10/10 Excellent

LILIAN

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
personnel agreable propreté chambres intimité
Stayed 2 nights in May 2022
Response from Rummana Team on 13 Jun 2022
Thank you for your review . We look forward to welcoming you back stay with us again soon.. Best regards

8/10 Good

John Hammer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2019
Response from Rummana Team on 26 Jun 2019
Dear John Thank you for your feedback . Your comment is very important with us . Looking forward to welcoming you stay with us again soon.. Best regards

10/10 Excellent

Daria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best place with the best ladies administrations! I’ll come back
Stayed 8 nights in May 2019
Response from Rummna Team on 23 May 2019
Dear Daria Thank you for staying with us . We look froward to welcoming your to stay with us again soon. Best regards

10/10 Excellent

Janine, Riegelsberg

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Der Service war unschlagbar gut, wir waren absolut begeistert! Und das Personal war dazu auch noch überaus freundlich, ihnen war einfach nichts zu viel. Das einzige kleine Minus war, dass die Dusche etwas schwer zu bedienen war, aber ich würde behaupten, dass das ein ganz klares Luxusproblem war. Des Weiteren bekamen wir ein kostenloses Upgrade auf die Suite direkt am Pool, das war der Hammer!
Stayed 6 nights in Mar 2019
Response from Rummana Team on 16 Apr 2019
Dear Guest Thank you for your feedback . Your comment is very important with us . We look forward to welcoming you to stay with us again soon... Best regards Rummana Team

8/10 Good

Verified traveller

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Goed ontbijt, vlak aan het strand en leuk zwembad. De nieuwere kamers aan de strandkant zijn ruim.
Stayed 3 nights in Mar 2019
Response from Rummana Team on 4 Apr 2019
Dear Guest Thank you for your feedback . Your comment are very important with us . We look forward to welcoming your to stay with us again soon... Best regards

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tolles Resort, saubere Zimmer, freundliches Personal, Klimaanlage lief leider nur mit der Karte, das war dann nicht immer so angenehm, aber gut, wir haben uns für ein warmes Land entschieden :) also, Jammern auf hohem Niveau
Stayed 13 nights in Mar 2019
Response from Rummana Team on 28 Mar 2019
Dear Guest Thank you for your review . We looking forward to welcoming you again soon.. Best regards Rummana Team

6/10 Okay

Matthias, Ludwigsburg

Travelled with partner
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Sehr schöne Bungalow-Anlage abseits vom Trubel. Der Weg von der Rezeption zum Pool schlängelt sich durch tropische Pflanzen entlang der ca. 40 Häuschen. Es gibt wohl nix etwas ältere Bungalows und bereits frisch renovierte. Wir hatten einen renovierten Bungalow. Der Bungalow ist großzügig und modern. Sehr bequeme Betten! Beim Einchecken war unser Zimmer sauber und einladend. Schrecklich war der Zimmerservice. Wir waren 9 Nächte im Rummana und die Reinigungskräfte haben kein einziges Mal feucht gewischt oder mal den Tisch abgewischt. Wären wir noch länger geblieben, hätte ich mir selbst einen Lappen gekauft und mal sauber gemacht. Es wird nur das Bett gemacht, frische Handtücher rein gelegt und einmal gefegt. Wir haben es versucht mit Trinkgeld zu steuern aber auch das hatte keinen Erfolg. Länger als 7 Nächte sollte man hier auf keinen Fall bleiben oder man wischt halt selbst irgendwann mal durch. Die Damen an der Rezeption waren sehr nett. Die Kellner am Pool musste man leider sehr bitten - egal ob man was trinken wollte oder anschließend abgeräumt werden könnte. Alles hat gedauert und man hatte den Eindruck „Die haben keine Lust“. Schade.
Stayed 9 nights in Mar 2019
Response from Rummana Team on 18 Mar 2019
Dear Matthias Thank you for your feedback . Your comment is very important with us. Looking forward to welcoming you to stay with us again soon... Best regards Rummana Team

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
eine grüne Oase im lauten Umfeld
die Villen stehen im Dschungel-Grün, sehr schön angelegt unweit vom Strand
Stayed 21 nights in Jun 2018
Response from Rummana Team on 24 Jul 2018
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Diego, Brescia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Esperienza fantastica in un vero paradiso di tranquillità, cibo ottimo, camere molto belle e pulite, personale moto amichevole e disponibile compreso il manager dell'abergo Mr.Petch
Stayed 11 nights in Jul 2018
Response from Rummana Team on 24 Jul 2018
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gutes Hotel in perfekter Lage für Jung und Alt her
Lage, Strand, Ruhe, Umgebung, Hotelanlage und Baden sehr gut. Zimmer zum wohlfühlen. Personal und Restaurant 1a. In der Umgebung gibt's auch jede Menge zu besichtigen und zu unternehmen. Würde wieder dorthin. Viel bessere Lage als in Chaweng. Einziger Tipp: Wifi am Pool oft nicht verfügbar. Preise für Speisen im Restaurant etwas günstiger anbieten, dann kommen auch mehr Gäste zum Essen. Die Speisen sind nämlich sehr lecker nur viel teurer als in der Umgebung.
Stayed 11 nights in Jun 2018
Response from Rummana Team on 16 Jun 2018
Dear Guest Thank you for your feedback . Your comment is very with us . We look forward to welcoming you back to stay with us again soon....

4/10 Poor

Jana, Berlin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sehr schöne Hotelanlage mit Tropenflair
Die Hotelanlage war super schön und gepflegt. Die Mitarbeiter überwiegend sehr sehr freundlich und aufmerksam. einzig am Frühstück finde ich etwas auszusetzen. Das war auf ein Minimum reduziert und zumindest für mich war es jeden Tag ein Krampf, etwas leckeres zu finden. Das mag eventuell an der Nebensaison liegen, doch ich bin anderes aus Thailand gewohnt. Nichts desto trotz würde ich sofort wieder kommen!! :)
Stayed 12 nights in May 2018
Response from Rummana Team on 13 Jun 2018
Dear Guest Thank you for your feedback . Your comment is very important with us . We look forward to welcoming you back to stay with us again soon... Best regards

10/10 Excellent

Eric, Reutte in Tirol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nettes Resort mit guter Lage
Als wir angkommen sind wurden wir sehr freundlich empfangen, die Anreise war sehr unkompliziert. Das Personal war auch den ganzen weiteren Aufenthalt sehr nett. Das Resort ist sehr gut gepflegt, wurde auch schon teilweise renoviert als wir vorort waren und es liegt direkt am Strand (direkt bei grandmother und grandfather rock). Alles in allem ein sehr schöner Ort umzu Entspannen.
Stayed 8 nights in May 2018
Response from Rummana Team on 13 Jun 2018
Dear Guest Thank you for your feedback . Your comment is very important with us . We look forward to welcoming you back to stay with us again soon... Best regards

8/10 Good

Marco, Berlin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tolles Hotel am Strand
Unser Aufenthalt im Rummana war von Anfang bis Ende top! Das Personal super freundlich und sehr aufmerksam.Die Zimmer sind sehr sauber aber bedarf eine Renovierung.Wir haben aber mitbekommen,dass die Bungalows jetzt alle neu gemacht werden.
Stayed 13 nights in May 2018
Response from Rummana Team on 13 Jun 2018
Dear Guest Thank you for your feedback . Your comment is very important with us . We look forward to welcoming you back to stay with us again soon... Best regards

10/10 Excellent

Halim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel calme , avec des bungalows dans une végétations luxuriantes l'accueil est le service est très bon , location scooter juste à la sorite de l'hôtel et restaurants autour
Stayed 6 nights in May 2018
Response from Rummana Team on 2 Jun 2018
Dear Guest Thank you for your feedback. Your comment are very important with us. We look forward to welcoming you back to stay with us again.

10/10 Excellent

Halim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel accueillant
Très bel Hôtel , belles végétations ,grande chambre , piscine lit confortable , bon buffet déjeuner, possibilité de louer un scooter à la sortie de l'hôtel pleins de restaurants autour , je recommande
Stayed 1 night in May 2018
Response from Rummana Team on 2 Jun 2018
Dear Guest Thank you for your feedback. Your comment are very important with us. We look forward to welcoming you back to stay with us again.