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Smile Hotel Kobe Motomachi

2.5 star property
Hotel with a 24-hour front desk, near Kobe Tower

Choose dates to view prices

Photo gallery for Smile Hotel Kobe Motomachi

City view from property
Semi-double Room, Non Smoking
Point of interest
Reception
Point of interest
Travelers find this hotel in central Kobe to be a place of calm and comfort. The massage and spa treatments help guests relax after exploring the city, while free WiFi keeps everyone connected. The 24-hour front desk receives particular praise for its helpful service.

Reviews

7.6 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Laundry
  • Air conditioning
  • Free WiFi
The current price is NZ$85
13 Oct - 14 Oct

Room options

Check availability for these dates

Tonight

Sept 25 - Sept 26
Check availability for tonight Sept 25 - Sept 26

Tomorrow

Sept 26 - Sept 27
Check availability for tomorrow Sept 26 - Sept 27
Available filters for rooms
Showing 8 of 8 rooms

View all photos for Single Room, Smoking

Down duvets, desk, blackout curtains, free WiFi

Single Room, Smoking

7.2 out of 10
Good
(7 reviews)

Highlights

Air conditioning
Fridge
Flat-screen TV
Down duvet
Blackout curtains
Hairdryer
Toilet with electronic bidet
Shower/bath combination
  • 10 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Semi-double Room, Smoking

Semi-double Room, Smoking

Semi-double Room, Smoking

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
Fridge
Flat-screen TV
Down duvet
Blackout curtains
Hairdryer
Toilet with electronic bidet
Shower/bath combination
  • 11 sq m
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for Semi-double Room, Non Smoking

Semi-double Room, Non Smoking

Semi-double Room, Non Smoking

7.6 out of 10
Good
(4 reviews)

Highlights

Air conditioning
Fridge
Flat-screen TV
Down duvet
Blackout curtains
Hairdryer
Toilet with electronic bidet
Shower/bath combination
  • 11 sq m
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for Single Room, Non Smoking

Down duvets, desk, blackout curtains, free WiFi

Single Room, Non Smoking

7.8 out of 10
Good
(6 reviews)

Highlights

Air conditioning
Fridge
Flat-screen TV
Down duvet
Blackout curtains
Hairdryer
Toilet with electronic bidet
Shower/bath combination
  • 10 sq m
  • Sleeps 1
  • 1 Twin Bed

Semi Double Room-Smoking

  • Sleeps 2

Triple Room With Bath

  • Sleeps 3

Twin Room With Bath

  • Sleeps 2

Semi Double Room-Non-Smoking

  • Sleeps 2
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About the area

Located in Kobe City Centre, a neighbourhood in Kobe, Smile Hotel Kobe Motomachi is in a shopping district and near a train station. Kobe Tower and Kitano Ijinkan Street are notable landmarks, and the area's natural beauty can be seen at Kobe Nunobiki Herb Garden and Mount Rokko. Don't miss out on a visit to Kobe Animal Kingdom.
Visit our Kobe travel guideOpens in a new window
Map
Motomachi-dori 2-5-8, Chuo-ku, Kobe, Hyogo, 650-0022

What's nearby

  • Motomachi Shopping Street - 1 min walk - 0.0 km
  • Meriken Park - 4 min walk - 0.4 km
  • Kobe Tower - 7 min walk - 0.7 km
  • Kobe Harborland - 10 min walk - 0.9 km
  • Kobe Anpanman Children's Museum & Mall - 15 min walk - 1.3 km

Getting around

  • Motomachi Station - 3 min walk
  • Kobe Sannomiya Station - 17 min walk
  • Kobe (UKB) - 9 min drive

Restaurants

  • ‪CAFÉ de CRIÉ - ‬1 min walk
  • ‪観音屋 元町本店 - ‬1 min walk
  • ‪holly’s cafe 神戸元町店 - ‬1 min walk
  • ‪福龍菜館 - ‬1 min walk
  • ‪中華旬菜 華鳳 - ‬1 min walk

About this property

Smile Hotel Kobe Motomachi

Hotel near Kobe Tower
Located close to Kobe Harborland and Kitano Ijinkan Street, Smile Hotel Kobe Motomachi provides dry cleaning/laundry services. Guests can connect to free in-room WiFi.
Additional perks include:
  • A 24-hour front desk, a vending machine and books
  • Luggage storage and a lift
Room features
All guest rooms at Smile Hotel Kobe Motomachi boast comforts, such as air conditioning, as well as
Other conveniences in all rooms include:
  • Bathrooms with toilets with electronic bidets and shower/bath combinations
  • Fridges, electric kettles and daily housekeeping

Similar properties

Exterior

Kobe Motomachi Tokyu REI Hotel

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
9.0 out of 10, Wonderful, 1,025 reviews
The price is NZ$127
26 Oct - 27 Oct
Kobe Motomachi Tokyu REI Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Things to do

  • Books

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (80 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 7 floors
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Desk

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit

We should mention

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Smile Hotel Motomachi
Smile Kobe Motomachi
Smile Motomachi
Smile Kobe Motomachi Kobe
Smile Hotel Kobe Motomachi Kobe
Smile Hotel Kobe Motomachi Hotel
Smile Hotel Kobe Motomachi Hotel Kobe

Frequently asked questions

Is Smile Hotel Kobe Motomachi pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Smile Hotel Kobe Motomachi?

As of 25 Sept 2025, prices found for a 1-night stay for 2 adults at Smile Hotel Kobe Motomachi on 13 Oct 2025 start from NZ$84.93, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Smile Hotel Kobe Motomachi?

Smile Hotel Kobe Motomachi doesn't offer parking.

What time is check-in at Smile Hotel Kobe Motomachi?

Check-in begins at 3 PM.

What time is check-out at Smile Hotel Kobe Motomachi?

Checkout is at 11:00 AM.

Where is Smile Hotel Kobe Motomachi located?

Located in Kobe City Centre, this hotel is within a 15-minute walk of Kobe Tower and Kobe Harborland. Kitano Ijinkan Street and Kobe Nunobiki Herb Garden are also within 3 mi (5 km). Motomachi Station and Minatomotomachi Station are within a 5-minute walk.

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Reviews

Smile Hotel Kobe Motomachi Reviews

7.6

Good

7.0

Cleanliness

8.2

Location

7.8

Staff & service

7.4

Eco-friendliness

7.0

Property conditions & facilities
Rating 10 - Excellent. 38 out of 135 reviews
Rating 8 - Good. 41 out of 135 reviews
Rating 6 - Okay. 41 out of 135 reviews
Rating 4 - Poor. 10 out of 135 reviews
Rating 2 - Terrible. 5 out of 135 reviews

Reviews

6/10 Okay

Mitsuo

Disliked: Amenities
ホテルから中華街までとても近く商店街も近くて動きやすかった。
Stayed 1 night in Mar 2025

10/10 Excellent

Kyohei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
阪神元町駅の西口改札を出て徒歩1分で着きます。途中にセブンイレブンもあるので便利です。ユニットバスは少し狭いですが、周辺のホテルと比べて安かったので値段相応だと思います。部屋の掃除も行き届いており、ウェルカムコーヒーがあるのも一息つくにはいいです。
Stayed 1 night in Jun 2025

4/10 Poor

KOICHI

Disliked: Cleanliness, amenities
値段に釣られたけど2度と選ばない。
Stayed 1 night in Jul 2025

6/10 Okay

?

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
カビが酷いけど、そこさえ見なければ安くて駅、商店街、中華街も近く便利なホテルだと思います。
Stayed 1 night in Dec 2024

10/10 Excellent

Shinobu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. good staffs. and reasonable price! I'd like to stay this hotel again at next time.
Stayed 1 night in Dec 2024

8/10 Good

??

Liked: Staff & service
南京町がすごく近くて良かった
Stayed 1 night in Aug 2024

10/10 Excellent

HUEY LIE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's location is close to shopping streets and Chinatown. Lots of places to eat and shop.
Stayed 1 night in May 2024

6/10 Okay

tomohide

チェックイン前とチェックアウト後に、荷物を預かってもらって助かりました。ありがとうございました。。
Stayed 2 nights in Jan 2025

6/10 Okay

JUNKO

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

サービスはよいのですが。

イベントのため5人で利用しました。朝食などや、フロントの対応などは満足でしたが、部屋の壁に埃の糸がくっついていたり、カーペットは隅に埃が溜まっていたり、ゴミが落ちていたり、風呂に髪の毛が落ちていたりと、清潔感は全くありませんでした。残念です。
Stayed 1 night in Apr 2025

8/10 Good

AKIMOTO

Liked: Staff & service
Disliked: Cleanliness

寝るだけなら問題無し

値段も安く、タバコも吸えたので良かったです。駅からも近く、食事する所も多くあり良かったです。 ユニットバスは昔のタイプなので、浴槽は狭いです。タバコ部屋だから匂いなどは仕方ないかかな。ファブリーズはありました。 加湿付き空気清浄機があり良かった。 机は小さく、作業はしにくいです 寝るだけなら問題無し
Stayed 1 night in Feb 2025

8/10 Good

Ho

Liked: Staff & service

Fair stay at an affordable price.

For the price i payed it was good! Small room but the bathroom is clean, overall I would do it again. Good location next to Chinatown
Stayed 3 nights in Jun 2024

8/10 Good

Keita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
中華街、南京町に面しています。商店街の中にある為、色々な意味で便利で面白い。元町駅がすぐ近くで関西圏内の観光にとても便利でした。平日の値段から、チープなホテルと間違いやすいかも知れませんが、女性も泊まれる中程度の気取る必要のない良いホテルでした。ただ、誰かも言っているようにバスタブの高さが自分の股下ぐらいあるのは愛嬌でした。バスから出る時の高低差も気をつけてね。
Stayed 2 nights in Oct 2024

6/10 Okay

トシヒロ

Disliked: Property conditions & facilities
朝食をもう少し良い内容にしてほしい
Stayed 1 night in Jul 2024

6/10 Okay

Kazuo

Liked: Cleanliness, staff & service, property conditions & facilities
良かった
Stayed 1 night in Dec 2023

6/10 Okay

???

　契約駐車場はないものの　紹介していたいただいた駐車寿も　さほど遠くなく　手頃な価格でしたので満足です。 　ベットは大きめでよかったですが　その分　バストイレは　大きい体の私には　狭めでした。 　朝食は別料金ながらも金額に見合った内容でよかったです。 　中華街すぐそば、阪神電鉄元町駅すぐそば、コンビニすぐそば、　立地面では最高です。
Stayed 2 nights in Jul 2024

8/10 Good

MIKA

Liked: Staff & service
とにかく立地が最高です！ 徒歩数秒で西安問^ ^ フロントの方たちも感じが良いです。 一つ難を言えば、駐車場がないので、かならずホテルにオススメされた駐車場にしてください。 間違えて停めたところが、とんでもなく高くて恐ろしい思いをしました。 絶対にホテルの人に聞いて停めてください。 それ以外はとっても良いホテルでした！
Stayed 1 night in Apr 2024

4/10 Poor

Junichi

Liked: Staff & service
Disliked: Cleanliness, amenities
風呂場に髪の毛が落ちていた。
Stayed 1 night in Sep 2024

2/10 Terrible

tomohiro

Disliked: Cleanliness, amenities, property conditions & facilities
バスルームに毛が落ちていた。 ベットからコンセントまでの距離があり延長コードがないと不便を感じた
Stayed 1 night in Dec 2024

10/10 Excellent

Trang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffs were very friendly and helpful. My friend lost her wallet and they helped us contact the police even though it was close to midnight. The hotel in overall was shiny clean and in walking distance from almost all famous tourist attractions in Kobe city, the closest being the China Town. Totally recommend!
Stayed 1 night in Mar 2022

8/10 Good

タカヒロ

Liked: Staff & service
駐車場が少ないのが残念
Stayed 1 night in Apr 2024

6/10 Okay

こうへい

ユニットバスが狭くて使いづらい。
Stayed 3 nights in Aug 2024

6/10 Okay

Hideyuki

Disliked: Cleanliness, property conditions & facilities

もう少し清潔に。

エアコンを点けると寒いし、消すと暑いしエアコンの微風モードがあれば快適だったのに。惜しい。結局、季節が良かったので窓を開けて外気を入れて気持ちよく寝ました。受付女性は愛想が良くて可愛かったのでハッピーでした。

2/10 Terrible

Miriam

Disliked: Cleanliness, staff & service, property conditions & facilities
Staff absolutely not helpful and caused even more problems.
Stayed 4 nights in Jan 2025

4/10 Poor

kanae

Disliked: Amenities, property conditions & facilities
禁煙の部屋を予約していましたが、入ったら元々が喫煙の部屋を禁煙にしたお部屋だったのか臭いが気になりました。 洗面の蛇口のお水をひねるとキーンという音がずっと鳴り、シャワーもお湯と水の蛇口を自分で調整して適温を出さないといけなくて、水を止めるわけにはいかず、シャワー浴びている時間ずっと蛇口のキーンという音が部屋中に鳴り響きとても不快でした。 場所は南京町のすぐ近くで便利だと思いました。
Stayed 1 night in Jul 2023

8/10 Good

Kouhei

Liked: Cleanliness, staff & service, property conditions & facilities
スタッフ親切
Stayed 1 night in Sep 2025