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Hotel Crown Palais Kobe

3.5 star property
Central hotel connected to a shopping centre in Kobe with 3 restaurants

Choose dates to view prices

Hotel Crown Palais Kobe is near Minatogawa Shrine and Kobe Anpanman Children's Museum & Mall. Unwind in the indoor public bath, enjoy aromatherapy at the spa, or book a massage. Multilingual staff assist with on-site shopping and local attractions.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Spa
  • Parking available
  • 24/7 front desk
  • Breakfast available
  • Laundry
  • Housekeeping
The current price is NZ$158
24 Nov - 25 Nov

Room options

Available filters for rooms
Showing 37 of 37 rooms

View all photos for Harbor Deluxe Twin Room Non-smoking

In-room safe, individually furnished, desk, blackout curtains

Harbor Deluxe Twin Room Non-smoking

  • Sleeps 2

Harbor Twin Room

  • Sleeps 2

Harbor Superior Twin Room

  • Sleeps 3

●Rokko Triple Room,Non Smoking

  • Sleeps 3

View all photos for ●Rokko Deluxe Twin Room

In-room safe, individually furnished, desk, blackout curtains

●Rokko Deluxe Twin Room

  • Sleeps 3

Rokko Double Room

  • Sleeps 2

Rokko Suite

  • Sleeps 2

Crown Suite

  • Sleeps 2

Economy Twin Room

  • Sleeps 2

View all photos for Twin Room, Non Smoking

Twin Room, Non Smoking

Twin Room, Non Smoking

Highlights

Soundproofed
Individually furnished
Air conditioning
Heating
Fridge
LED TV
Blackout curtains
Shower/bath combination
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Twin Room, Non Smoking

In-room safe, individually furnished, desk, blackout curtains

Superior Twin Room, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Individually furnished
Air conditioning
Heating
Fridge
LED TV
Blackout curtains
Shower/bath combination
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Sofa Bed

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Individually furnished
Air conditioning
Heating
Fridge
LED TV
Blackout curtains
Shower/bath combination
  • Sleeps 2
  • 1 King Bed

View all photos for Basic Triple Room, Non Smoking

In-room safe, individually furnished, desk, blackout curtains

Basic Triple Room, Non Smoking

Highlights

Soundproofed
Individually furnished
Air conditioning
Heating
Fridge
LED TV
Blackout curtains
Shower/bath combination
  • Sleeps 3
  • 3 Twin Beds

View all photos for Deluxe Twin Room, Non Smoking

Deluxe Twin Room, Non Smoking

Deluxe Twin Room, Non Smoking

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Individually furnished
Air conditioning
Heating
Fridge
LED TV
Blackout curtains
Shower/bath combination
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Triple Room, Non Smoking

Deluxe Triple Room, Non Smoking

Deluxe Triple Room, Non Smoking

Highlights

Soundproofed
Individually furnished
Air conditioning
Heating
Fridge
LED TV
Blackout curtains
Shower/bath combination
  • Sleeps 3
  • 3 Large Twin Beds

View all photos for ●Harbor Deluxe Single Room-Non-Smoking

In-room safe, individually furnished, desk, blackout curtains

●Harbor Deluxe Single Room-Non-Smoking

  • Sleeps 1

View all photos for ●Harbor Deluxe Single Room-Smoking

In-room safe, individually furnished, desk, blackout curtains

●Harbor Deluxe Single Room-Smoking

  • Sleeps 1

Semi-Double Room-Smoking

  • Sleeps 2

Semi-Double Room-Non-Smoking

  • Sleeps 2

Rokko Twin Room-Smoking

  • Sleeps 2

Rokko Triple Room-Non-Smoking

  • Sleeps 3

●Rokko Triple Room-Smoking

  • Sleeps 3

Rokko Deluxe Twin Room-Non-Smoking

  • Sleeps 3

Rokko Superior Twin Room-Non-Smoking

  • Sleeps 3

Rokko Superior Twin Room-Smoking

  • Sleeps 3

Economy Twin Room Smoking

  • Sleeps 2

●Rokko Deluxe Twin Room - Non-Smoking

  • Sleeps 3

Rokko Twin Room - Non-Smoking

  • Sleeps 2

View all photos for Twin

Bathroom amenities

Twin

  • Sleeps 2

View all photos for Superior Twin

Miscellaneous

Superior Twin

  • Sleeps 3

View all photos for King

In-room safe, individually furnished, desk, blackout curtains

King

  • Sleeps 2

View all photos for Triple

Miscellaneous

Triple

  • Sleeps 3

Deluxe Twin

  • Sleeps 4

Deluxe Triple

  • Sleeps 3

Club King

  • Sleeps 2

View all photos for Club Twin

Miscellaneous

Club Twin

  • Sleeps 2

Club Deluxe King

  • Sleeps 2
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About the area

Map
1-3-5 Higashikawasaki-cho, Chuou-ku, Kobe, Hyogo-ken, 650

What's nearby

  • Kobe Harborland - 1 min walk - 0.2 km
  • Motomachi Shopping Street - 6 min walk - 0.5 km
  • Kobe Anpanman Children's Museum & Mall - 7 min walk - 0.6 km
  • Meriken Park - 11 min walk - 1.0 km
  • Kobe Tower - 11 min walk - 1.0 km

Getting around

  • Kobe Station - 6 min walk
  • Nishimotomachi Station - 8 min walk
  • Osaka (KIX-Kansai Intl.) - 85 min drive

Restaurants

  • ‪EXCELSIOR CAFFÉ - ‬4 min walk
  • ‪神戸クック･ワールドビュッフェ ハーバーランド店 - ‬4 min walk
  • ‪マクドナルド - ‬4 min walk
  • ‪万葉庵 - ‬2 min walk
  • ‪ドトールコーヒーショップ - ‬5 min walk

About this property

Hotel Crown Palais Kobe

Hotel near Kobe Harborland
Located close to Minatogawa Shrine and Kobe Anpanman Children's Museum & Mall, Hotel Crown Palais Kobe provides an indoor public bath (no minerals), shopping on-site and dry cleaning/laundry services. Treat yourself to spa services, such as aromatherapy, a massage or a body treatment. At the 3 on-site restaurants, enjoy lunch, dinner and Chinese cuisine. Stay connected with free in-room WiFi.
Other perks at this hotel include:
  • Buffet breakfast (surcharge), self-parking (surcharge) and concierge services
  • Luggage storage, 5 meeting rooms and a vending machine
  • A 24-hour front desk, a ballroom and wedding services
  • Guest reviews say good things about the helpful staff and proximity to public transport
Room features
All 229 individually furnished rooms offer perks such as air conditioning, as well as amenities such as free WiFi and safes.
Extra conveniences in all rooms include:
  • Free tea bags/instant coffee and electric kettles
  • Rainfall showers, toilets with electronic bidets and shower/bath combinations
  • 23-inch LED TVs with cable channels
  • Fridges, heating and daily housekeeping

Similar properties

Exterior
Centurion Hotel Grand Kobe Station
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
8.6 out of 10, Excellent, 1,002 reviews
The price is NZ$89
includes taxes & fees
30 Nov - 1 Dec
Centurion Hotel Grand Kobe Station

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (JPY 1,000 per night)
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: JPY 2,500 per person
  • 3 restaurants
  • Tea service

Restaurants on site

  • Mandarincourt
  • TEPPAN ZENSOU

Things to do

  • Full-service spa
  • Shopping

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 5 meeting rooms

Outdoors

  • On the riverwalk

Full-service spa

  • Aromatherapy
  • In-room massages
  • Public bath open from 3:00 PM - midnight
  • Public indoor bath (no minerals)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 17 floors
  • Ballroom
  • Built in 1992
  • Designated smoking areas
  • Genkan (entryway)

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • 23-inch LED TV with digital channels
  • Pay films

Food and drink

  • Electric kettle
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Heating
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Renovations and closures

The following facilities or services will be unavailable from October 10 2025 to October 31 2025 (dates subject to change):
  • Spa

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: from approximately JPY 2500 per person
  • Self-parking fee: JPY 1000 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
A car is not required for transport to and from this property
Parking height restrictions apply
Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities

Property is also known as

Crown Kobe
Crown Palais
Crown Palais Hotel
Crown Palais Kobe
Hotel Crown Palais
Hotel Crown Palais Kobe
Kobe Crown
Hotel Crown Palais Kobe Kobe
Hotel Crown Palais Kobe Hotel
Hotel Crown Palais Kobe Hotel Kobe

Frequently asked questions

Is Hotel Crown Palais Kobe pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Hotel Crown Palais Kobe?

As of 18 Nov 2025, prices found for a 1-night stay for 2 adults at Hotel Crown Palais Kobe on 24 Nov 2025 start from NZ$158.00, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Crown Palais Kobe?

Self-parking is available for JPY 1000 per night. Limited spots are available.

What time is check-in at Hotel Crown Palais Kobe?

Check-in start time: 3 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability). After-hours check-in is not available.

What time is check-out at Hotel Crown Palais Kobe?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Where is Hotel Crown Palais Kobe located?

Located in Kobe City Centre, this spa hotel is within a 10-minute walk of Kobe Harborland, Kobe Anpanman Children's Museum & Mall and Minatogawa Shrine. Motomachi Shopping Street and Kobe Culture Hall are also within 15 minutes. Nishimotomachi Station is 8 minutes by foot and Kosokukobe Station is 10 minutes.

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Reviews

Hotel Crown Palais Kobe Reviews

8.6

Excellent

8.4

Cleanliness

8.8

Location

8.6

Staff & service

8.2

Eco-friendliness

8.0

Property conditions & facilities
Rating 10 - Excellent. 480 out of 1003 reviews
Rating 8 - Good. 369 out of 1003 reviews
Rating 6 - Okay. 96 out of 1003 reviews
Rating 4 - Poor. 34 out of 1003 reviews
Rating 2 - Terrible. 24 out of 1003 reviews

Reviews

8/10 Good

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Stayed 1 night in Sep 2025

8/10 Good

Toshie

Liked: Cleanliness, amenities, property conditions & facilities
The hotel is very close from Kobe JR station and Harborlad Subway Station. There are plenty of supermarkets nearby including one at the entrance to the hotel and one at the bottom of the hotel. There are lots of walks from the hotel. The view from the room is nice.
Stayed 2 nights in Nov 2025

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice quiet hotel near shopping and boardwalk.
Stayed 2 nights in May 2024

10/10 Excellent

Shuji

Liked: Cleanliness, staff & service, property conditions & facilities
Nice Hotel
Stayed 1 night in Jun 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location , on harbor land , very close to station .
Stayed 1 night in Nov 2023

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The most amazing time…

We stayed for a wedding, everyone was superb and looked after us so well. We cant thank everyone enough for an amazing stay.
Stayed 3 nights in Jul 2024

8/10 Good

Tuan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very close to the subway station and very convenient to take the subway trains. The room looks nice and clean.
Stayed 1 night in Jul 2023

8/10 Good

Warren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is nice and upscale, but they have a single physical key for the room, which makes it difficult if you're traveling with someone. A card key system is preferable. They should look into providing a power outlet at bedside as well.
Stayed 1 night in Mar 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed was small for two adults to share
Stayed 3 nights in Apr 2024

6/10 Okay

KIT MAN

Liked: Staff & service, property conditions & facilities
Staffs are helpful The hotel ocation is good as it is very close to the JR station and umie shopping mall. The triple room is big and its view is nice as well. But it is a bit hot in the room, even turn on the air conditioner to 20 degrees (which is already the lowest degree you can abjusted).
Stayed 4 nights in Feb 2024

6/10 Okay

Tetsuya

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
換気扇が弱い
Stayed 1 night in Mar 2024

6/10 Okay

Yoshiaki

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Need outlet or USB charger around night table. I had to move headboard to connect extension outlet.
Stayed 1 night in Dec 2023

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort

Disappointing hotel experience

The experience at the hotel front desk was disappointing due to the impolite demeanor of the staff. Their lack of courtesy was evident, making the check-in process unpleasant. Additionally, the overall quality of the hotel did not meet expectations, with several aspects falling short of basic standards. The facilities appeared poorly maintained, contributing to an unsatisfactory stay. The combination of unprofessional service and subpar amenities resulted in a negative impression of the hotel.
Stayed 1 night in Aug 2024

10/10 Excellent

MASAO

Liked: Cleanliness
ホテルで調子を食べなくても近くにカフェがあり。
Stayed 1 night in Nov 2025

10/10 Excellent

NORIHIDE

Liked: Cleanliness, amenities, property conditions & facilities
お部屋がとても広くバスルーム等も使いやすい。とにかく快適な空間でした。
Stayed 1 night in Nov 2025

8/10 Good

Machiko

Liked: Staff & service, amenities, property conditions & facilities
Clean room
Stayed 1 night in Oct 2025

10/10 Excellent

Kazuyuki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
改装中だったのでホテルの評価としては中途半端出ますが、投稿します。 改装済みのお部屋に宿泊しました。上質のビジネスホテルのように感じました。改装後の大浴場が楽しみです。
Stayed 1 night in Oct 2025

8/10 Good

Misa

Liked: Cleanliness, staff & service, property conditions & facilities
コンビニやUmieが近くにありとても便利でした。
Stayed 1 night in Sep 2025

4/10 Poor

Chiemi

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
客室はとてもお掃除も行き届いていて良かったです。スパ有が良かったので予約したが工事中で一切入らなかったのが残念でした スタッフさんの対応は良かったです
Stayed 1 night in Oct 2025

6/10 Okay

TOMOKI

Liked: Cleanliness
Disliked: Amenities
大浴場が壊れたのが残念な感じ
Stayed 1 night in Sep 2025

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Schade das das Spa nicht geöffnet hatte. Die Erreichbarkeit ist super und das Frühstückbufet war sehr vielfältig.
Stayed 1 night in Sep 2025

10/10 Excellent

TATuKO

Liked: Staff & service, property conditions & facilities
リニューアルしていて、バリアフリーになってて良かった。玄関にピンポンがあれば良かったと思うがTVも大きく良かったです。
Stayed 1 night in Sep 2025

8/10 Good

Tadakazu

Liked: Cleanliness, staff & service
Wi-Fiがオープンネットワークなのがイマイチ。 パスワード設定付きの方が安心出来る。 チェックアウトが12:00と遅いので、朝ゆっくりできたのはよかった。
Stayed 1 night in Aug 2025

10/10 Excellent

MASAMI

Liked: Cleanliness, staff & service, property conditions & facilities
どこに行くにも便利な場所。 部屋も清潔で朝食ビュッフェも良かった。 有料でしたが大浴場も広くてとても良かった。
Stayed 2 nights in Jul 2025

8/10 Good

Noriko

Liked: Cleanliness, staff & service, amenities
宿泊するにはアクセスもよかった。 バスタブのシャワーヘッドが使いにくい。 ベットカバーにシミが目立っていたのが残念でした。
Stayed 1 night in Jul 2025