Ko Phaluai Holidays from NZ$2,458

We had a lovely stay at this hotel in Koh Samui. The view from our room was absolutely breathtaking—perfect for unwinding after a day of exploring. The pool was clean and inviting, and we really appreciated the complimentary use of the kayak, which was a fun bonus. Housekeeping was very accommodating, and all the staff were consistently helpful and friendly throughout our stay. The location was convenient, with a 7-Eleven and motorbike rental just a short walk away, making it easy to grab essentials or get around the island. That said, walking around the area was a bit challenging due to the lack of proper sidewalks, and dining options nearby were limited, with only a couple of nice restaurants within easy reach. Overall, it was a comfortable and enjoyable experience, especially for those planning to explore Koh Samui by motorbike or relax by the pool with a view.

The private beach was wonderful and the staff were friendly and helpful. The breakfast was standard buffet fare and was good but the food from the menu was broadly flavourless. The first night there we dined at the restaurant and ate elsewhere for lunch and dinner thereafter. There was a sliding glass door in the gym that would not close so many mosquitos made for an unpleasant workout. Again, the staff was fantastic.

One of the interconnecting rooms got water seeped through the floor during the thunderstorms. The staff was really helpful when we told them and they came mutiple times to put towels around.

Grounds were peaceful. Staff was attentive.

Bed was broken, no action taken. Disappointed about customer care. Hotel itself is amazing