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"The issuing of a key was not possible as their system had broken down and overall checkin took longer than I expected. The rooms are described as being sound proof but in fact I could still hear the horns of cars inside my room. I was given an upgrade. In regards to security, normally your room number isn’t said out allowed but the receptionist did and then when I was escorted by the bellboy he announced my room number out loud in the corridor. Had a good sleep and the breakfast buffet was excellent."

"Staff helpful & friendly Hotel clean Breakfast very good choices Lunch dinner also good plenty of choices Clean comfortable hotel "

"Yes"

"Staffs are very professional and make you feel valued as a customer "

"Clean room"

"Amazing place to stay. Service was exceptional "

"super"

"Perfect service, very clean, beautiful rooms."

"Rude staff, not accommodating. Room service is awful. NOISY hotel. Next to the lift, so can hear it every ten seconds. They had drilling going on till 2am - the mirror in bathroom was shaking with the drilling. The cleaner knocked on the door at 8am when checkout is 12. Crappy sleep, old dated room. Tv volume goes up and down on its own. Sink right infront on toilet. No space. Waste of a night. They need to upgrade their rooms. Worst hotel experience."