All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Hello Dan, We appreciate your recent stay at our hotel. If you have any specific feedback, we encourage you to kindly reach out to us directly. We value your experience and look forward to welcoming you back in the future.
Hello Cecil,We are so glad to hear of your wonderful stay and the encounters you had with our team who are constantly striving to serve our guests with warm hospitality! We look forward to welcoming you back
pool out of commission, area around facility was broken up and being worked on, staff member walked in without knocking.
Doug
Stayed 1 night in Apr 2024
Response from Manager on 18 May 2024
Hello Doug,We apologize for any inconvenience caused during your stay. Feedback like yours helps us improve our services. Rest assured, we will address these concerns with our team. We appreciate your understanding and hope to welcome you back for a more enjoyable experience in the future.
The bathroom wasn't clean, the bathtub drain was clogged and the beds we not made daily and the trash was not emptied.
ingrid
Stayed 2 nights in May 2024
Response from Manager on 17 May 2024
Hello ingrid, We apologize for any inconvenience you may have experienced during your stay. We appreciate your feedback and will ensure our housekeeping team is aware of your comments for better service in the future. Your comfort and satisfaction are important to us, and we hope to have the opportunity to welcome you back for an improved experience.
Hello Ian,Your five-star rating is greatly appreciated. We are thrilled to hear that you enjoyed staying in our hotel. Thank you so much, waiting to serve you again!
Hello Ernest, We are disappointed to hear about your experience. We take all feedback seriously and suggest reaching out to the management directly to address any concerns you may have during your stay.
Hello James,We're sorry to hear that your experience didn't meet your expectations. Please feel free to reach out to us with any feedback you'd like to share so we can address your concerns and improve for the future.
8/10 Good
daniela
2 May 2024
daniela
Stayed 1 night in May 2024
Response from Manager on 4 May 2024
Hello daniela,We are thrilled to hear that you had a pleasant stay with us! If you have any further comments or suggestions, please don't hesitate to contact us. We hope to welcome you back soon for another enjoyable experience!
Complimentary breakfast was good, waffles, eggs, cereal etc. Quiet. Bed was comfortable and pillows comfortable.
Deborah
Stayed 1 night in Apr 2024
Response from Manager on 30 Apr 2024
Hello Deborah,We're thrilled to hear you enjoyed our complimentary breakfast selection and found our hotel to be quiet and comfortable for a restful stay. Thank you for sharing your positive feedback with us!
Hello Laura,We're overjoyed to hear you enjoyed your stay with us! Please don't hesitate to reach out if there's anything we can assist you with in the future.
Great staff, beautiful clean room and nice and quiet. Outstanding breakfast options.
John
Stayed 1 night in Apr 2024
Response from Manager on 26 Apr 2024
Hello John,We are thrilled to hear that you enjoyed our exceptional staff, clean rooms, and peaceful atmosphere. We take great pride in providing outstanding breakfast options for our guests. Your feedback is highly appreciated and we hope to welcome you back again in the future.
10/10 Excellent
jesse
23 Apr 2024
Liked: Cleanliness
jesse
Stayed 1 night in Dec 2023
Response from Manager on 25 Apr 2024
Hello jesse,We are delighted to hear that you had a wonderful experience during your stay with us! If you have any further comments or suggestions, please feel free to reach out to us directly. We look forward to welcoming you back in the future!
Website said they accepted pets but we were turned away when we got there to check in.
David
Stayed 2 nights in Apr 2024
Response from Manager on 9 Apr 2024
Hello David, We apologize for any inconvenience caused during your recent stay. Please contact our management team directly to address this matter further and determine the miscommunication regarding our pet policy. We appreciate your feedback and hope to have the opportunity to welcome you back in the future.
Friendly and welcoming staff. Spacious and clean room. Love the convenience and closeness to nearby national parks.
Toalepa
Stayed 3 nights in Apr 2024
Response from Manager on 7 Apr 2024
Hello Toalepa,We appreciate your kind words regarding our staff and rooms. It's great to hear that you enjoyed the proximity to the national parks. If you have any further feedback or need assistance, please contact our management team directly.
Hello Tallon,We are thrilled to hear that you had a wonderful time at our hotel! Your satisfaction is our top priority, and we hope to welcome you back soon for another fantastic stay.
10/10 Excellent
Diana
31 Mar 2024
Diana
Stayed 1 night in Mar 2024
Response from Manager on 23 Apr 2024
Hello Diana,We are delighted to hear that you enjoyed your stay with us! We look forward to welcoming you back in the future.
Hello Vincent,We are delighted to hear that you appreciated our staff and the convenient shopping options our location offers. It's wonderful that you enjoyed the picturesque Mountain view during your stay. We hope to welcome you back for another enjoyable experience in the future.
Hello lynn,Thank you for acknowledging our receptionist's exceptional service! We strive to provide outstanding hospitality to all our guests to ensure a memorable stay. We appreciate your kind words and hope to welcome you back again in the future.
Hello Patrick A,We are thrilled to hear that you had an excellent stay with us! We hope to welcome you back soon for another wonderful experience.
6/10 Okay
Shawn
19 Mar 2024
Liked: Staff & service
Shawn
Stayed 2 nights in Mar 2024
Response from Manager on 22 Mar 2024
Hello Shawn, We appreciate you choosing our hotel for your stay. Should you have any feedback to share about your experience, please feel free to reach out to us. We value your input and aim to continuously improve our services.
8/10 Good
Bailey
11 Mar 2024
Liked: Property conditions & facilities
Bailey
Stayed 1 night in Mar 2024
Response from Manager on 14 Mar 2024
Hello Bailey, Thank you for taking the time to complete our survey! We want you to know that your feedback and rating of our hotel is of utmost importance to us. We would appreciate it if you could kindly reach out to us directly with any specific feedback you may have, so that we may address your concerns accordingly. On behalf of our entire staff, we thank you for your business and we hope to see you again when your travels bring you back to the area!
Hello Corey,We appreciate you choosing to stay with us. We hope you had a pleasant experience overall and look forward to welcoming you back soon!
6/10 Okay
Gary
25 Feb 2024
Disliked: Staff & service
Gary
Stayed 1 night in Feb 2024
Response from Manager on 29 Feb 2024
Hello Gary, We appreciate you choosing our hotel for your stay. If you have any concerns or feedback, please don't hesitate to reach out to us directly. We value your experience and aim to make every guest's stay exceptional.
Great location, clean hotel with a good breakfast.
milan
Stayed 1 night in Dec 2023
Response from Manager on 20 Feb 2024
Hello milan,Thank you for sharing your positive feedback about our great location, clean accommodations, and delicious breakfast offerings. We are delighted to hear that you enjoyed your stay with us. If you have any further comments or suggestions, please feel free to reach out to us directly. We appreciate your support!
Hello Allen, We're sorry to hear that your recent experience at our hotel fell short of your expectations. We value all feedback and would greatly appreciate it if you could reach out to us directly to discuss your concerns.
Old, dated, in major need of remodeling.
Very expensive for value.
Bed and sheets were clean.
Will not stay here again.
don k
Donald
Stayed 1 night in Feb 2024
Response from Manager on 9 Feb 2024
Hello Donald,Thank you for sharing your feedback with us, Don. We appreciate your observations and apologize if our property did not meet your expectations. We constantly strive to improve our facilities and appreciate your input. If you have any further concerns, please feel free to contact our management team directly.
4/10 Poor
Kayla
Travelled with partner
4 Feb 2024
Liked: Cleanliness, staff & service
The bed wasn’t very comfortable and the food for breakfast we couldn’t eat most of it. Other than those 2 things we enjoyed our stay!
Kayla
Stayed 1 night in Feb 2024
Response from Manager on 7 Feb 2024
Hello Kayla, Thank you for your feedback on your recent stay. We apologize for any inconvenience you may have experienced regarding the bed comfort and breakfast options. We appreciate your overall enjoyment and hope to have the opportunity to welcome you back in the future.
6/10 Okay
Paul
23 Jan 2024
Paul
Stayed 1 night in Jan 2024
Response from Manager on 14 Feb 2024
Hello Paul, Thank you for choosing our hotel for your stay. We appreciate your business and hope you had a pleasant experience. If you have any specific feedback or concerns about your stay, we encourage you to reach out to us directly so that we can address them accordingly. We value your input and look forward to hearing from you.
10/10 Excellent
Jonnathan
Business traveller
18 Jan 2024
Jonnathan
Stayed 1 night in Jan 2024
Response from Manager on 20 Jan 2024
Hello Jonnathan,Thank you for choosing our hotel for your stay! We are delighted to hear that you had a wonderful experience with us. If you have any further feedback or if there's anything else we can assist you with, please do not hesitate to contact us. We hope to welcome you back in the future for another outstanding stay.
Hello ELI,Thank you for choosing our hotel for your recent stay! We are thrilled to hear that you had a fantastic experience with us. We would love to welcome you back in the future for another exceptional stay.
2/10 Terrible
Ana
12 Jan 2024
Ana
Stayed 1 night in Jan 2024
Response from Manager on 14 Jan 2024
Hello Ana,We apologize for any inconvenience you may have experienced during your stay with us. We always strive to provide exceptional service to our guests. Please feel free to reach out to us directly so we can address any concerns you may have had. Our team looks forward to assisting you in any way we can.
Hello Mary,Thank you for your kind words and feedback on our staff, clean rooms, and overall experience at our hotel. We strive to provide exceptional service and a pleasant stay for all our guests. Your satisfaction is our top priority, and we're delighted that we were able to meet your expectations. We hope to welcome you back in the future for another amazing stay.
10/10 Excellent
Paige
3 Jan 2024
Paige
Stayed 2 nights in Dec 2023
Response from Manager on 25 Jan 2024
Hello Paige,We are delighted to hear that you had a wonderful experience during your stay at our hotel. It was our pleasure to serve you, and we are glad that we exceeded your expectations. Next time you are in town, we would be honored to welcome you back to our hotel.
8/10 Good
Tara
2 Jan 2024
Tara
Stayed 1 night in Dec 2023
Response from Manager on 25 Jan 2024
Hello Tara, We appreciate you choosing our hotel for your stay. If there's anything specific you would like to share about your experience, we encourage you to reach out to us directly. We value your feedback and would love to address any concerns you may have. We hope to welcome you back in the future for an even better stay.
10/10 Excellent
Debra
Travelled with family and small children
29 Dec 2023
Liked: Cleanliness, staff & service
Super friendly staff. Building can use some upgrades, but overall clean and friendly.
Debra
Stayed 3 nights in Dec 2023
Response from Manager on 31 Dec 2023
Hello Debra,Thank you for taking the time to provide your feedback. We're delighted to hear that you found our staff to be super friendly. We appreciate your suggestion for upgrades, as we are constantly working to enhance our facilities. Our team takes pride in maintaining cleanliness and creating a friendly atmosphere. We hope to welcome you back in the future for an even better experience.
Everything was fine with our stay. We traveled on Christmas Day so it was very quiet. Staff were cordial and we had no complaints.
Rebecca
Stayed 1 night in Dec 2023
Response from Manager on 30 Dec 2023
Hello Rebecca,Thank you for choosing our hotel for your Christmas stay. We're delighted to hear that you found our staff cordial and enjoyed a quiet experience. We appreciate your positive feedback and hope to welcome you back in the future.
Hello Haley,We appreciate your positive rating and hope that you had a wonderful stay with us. If you have any further feedback or suggestions, please feel free to reach out to us directly. We look forward to welcoming you back to our hotel in the future.
2/10 Terrible
Harpreet
18 Dec 2023
Harpreet
Stayed 1 night in Dec 2023
Response from Manager on 8 Jan 2024
Hello Harpreet, We're sorry to hear that you didn't have a satisfactory experience during your stay at our hotel. We would appreciate if you could please reach out to us directly with any specific feedback you have, as we would like to address any issues you may have encountered. We value your input and hope to have the opportunity to make your next stay more enjoyable.
Hello Amberena,We're delighted to hear that you enjoyed our upgraded room and the Jacuzzi! It's great to know that you had a sweet experience during your stay with us. Thank you for choosing our hotel and we hope to welcome you back soon for another pleasant stay.
8/10 Good
Dmitri
8 Dec 2023
Dmitri
Stayed 1 night in Dec 2023
Response from Manager on 12 Dec 2023
Hello Dmitri,We're glad to hear that you had a positive experience during your stay. If you have any further feedback or suggestions, please don't hesitate to reach out to us directly. We value your input and hope to welcome you back in the future.
6/10 Okay
Tashya
6 Dec 2023
Tashya
Stayed 1 night in Dec 2023
Response from Manager on 9 Dec 2023
Hello Tashya,We appreciate your rating and hope you had a comfortable stay with us. If there is anything specific you would like to share with us in order to improve our services, please don't hesitate to reach out to us directly. Your feedback is important to us. We look forward to welcoming you back in the future for an even better experience.
6/10 Okay
Tashya
6 Dec 2023
Tashya
Stayed 2 nights in Dec 2023
Response from Manager on 9 Dec 2023
Hello Tashya,Thank you for choosing our hotel for your recent stay. We appreciate your feedback and apologize if we did not meet your expectations. We encourage you to reach out to us directly with any specific concerns or issues you may have experienced during your stay, so that we can ensure a more enjoyable experience in the future. We hope to welcome you back again soon.
8/10 Good
Douglas
Travelled with family
4 Dec 2023
Liked: Cleanliness, staff & service, room comfort
Douglas
Stayed 1 night in Dec 2023
Response from Manager on 7 Dec 2023
Hello Douglas,Thank you for choosing to stay with us! We appreciate your rating and hope you had a pleasant experience during your stay. If you have any specific feedback or concerns, please don't hesitate to reach out to us directly. We value your input and would love to make your next stay even better. Safe travels!
The hotel was easy to get to and clean. The breakfast was good and the staff helpful.
Marian
Stayed 1 night in Nov 2023
Response from Manager on 7 Dec 2023
Hello Marian,Thank you for choosing our hotel for your recent stay. We are delighted that our convenient location and cleanliness met your expectations. It's also great to hear that you enjoyed our breakfast and found our staff helpful. We appreciate your feedback and hope to welcome you back in the future.
Hello John,Thank you for choosing our hotel for your recent stay! We are delighted to learn that you had a wonderful experience with us. Our team is always striving to provide exceptional service, and it is truly rewarding to know that we met your expectations. We hope to welcome you back in the future!
Dear Guest,Thank you for choosing our hotel for your recent stay! We appreciate your positive rating and hope you had a pleasant experience. Should you have any additional feedback or suggestions, we encourage you to reach out to us directly so that we can continue improving our services.
10/10 Excellent
Romi
2 Dec 2023
Romi
Stayed 1 night in Dec 2023
Response from Manager on 7 Dec 2023
Hello Romi,Thank you for rating our hotel 10 out of 10! We are thrilled to hear that you had such a fantastic experience during your stay with us. We strive to provide exceptional service and are delighted that we exceeded your expectations. If you have any further feedback or if there is anything else we can assist you with, please do not hesitate to reach out to us. We look forward to welcoming you back in the future for another outstanding stay.
6/10 Okay
Robert
27 Nov 2023
Liked: Cleanliness, staff & service
Robert
Stayed 2 nights in Nov 2023
Response from Manager on 19 Dec 2023
Hello Robert, We appreciate you choosing our hotel for your stay. If there is any specific feedback you would like to share, please feel free to reach out to us directly so that we can address any concerns you may have had. We hope to have the opportunity to welcome you back in the future.
8/10 Good
Dawn
Travelled with family
26 Nov 2023
Liked: Cleanliness, staff & service
Hot tub spa not working
Dawn
Stayed 1 night in Nov 2023
Response from Manager on 29 Nov 2023
Hello Dawn,Thank you for bringing this to our attention. We apologize for any inconvenience caused during your stay. Our maintenance team is currently addressing the issue with the hot tub spa to ensure it is fully operational for our future guests. We appreciate your feedback and hope to welcome you back for a more enjoyable experience.