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Mstar Hotel

3.0 star property
Pet-friendly Kitimat hotel connected to a shopping centre, steps from City Centre Mall

Choose dates to view prices

The Mstar Hotel combines modern comfort with thoughtful service. Guests warm by the lobby fireplace and use in-room WiFi. The hotel offers access to a nearby indoor pool, and staff provides luggage storage for early arrivals or late departures.
VIP Access

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • 24/7 front desk
  • Housekeeping
  • Laundry
  • Air conditioning
  • Parking included
The current price is NZ$243
includes taxes & fees
7 Nov - 8 Nov

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Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

9.8 out of 10
Exceptional
(6 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Separate bedroom
Premium bedding
Blackout curtains
  • 405 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed

Executive Room, 1 King Bed

9.0 out of 10
Wonderful
(7 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Separate bedroom
Premium bedding
Blackout curtains
  • 44 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room, 2 Queen Beds

Standard Double Room, 2 Queen Beds

Standard Double Room, 2 Queen Beds

9.2 out of 10
Wonderful
(15 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Separate bedroom
Premium bedding
Blackout curtains
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Room, 1 King Bed

Junior Room, 1 King Bed

Junior Room, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Separate bedroom
Premium bedding
Blackout curtains
  • 46 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Single Room, 1 Queen Bed

1 bedroom, premium bedding, in-room safe, desk

Single Room, 1 Queen Bed

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Separate bedroom
Premium bedding
Blackout curtains
  • Sleeps 2
  • 1 Queen Bed
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About the area

Map
150 City Centre Mall, Kitimat, BC, V8C 1T6

What's nearby

  • Kitimat Museum and Archives - 1 min walk - 0.2 km
  • City Centre Mall - 2 min walk - 0.2 km
  • Kitimat General Hospital and Health Centre - 7 min walk - 0.7 km
  • Giant Spruce Park - 3 min drive - 2.3 km
  • Hirsch Creek Golf and Winter Club - 3 min drive - 2.9 km

Getting around

  • Terrace, BC (YXT-Northwest Regional) - 47 min drive

Restaurants

  • ‪The Chalet Restaurant - ‬6 min walk
  • ‪chop suey palace - ‬3 min drive
  • ‪Subway - ‬4 min walk
  • ‪Rosario's Restaurant - ‬13 min walk
  • ‪Tim Hortons - ‬5 min walk

About this property

Mstar Hotel

Hotel near City Centre Mall
Located close to Kitimat General Hospital and Health Centre, Mstar Hotel provides dry cleaning/laundry services and a fireplace in reception. Stay connected with free in-room WiFi.
Additional perks include:
  • Free self-parking
  • Express check-out, a water dispenser and wedding services
  • 1 meeting room, luggage storage and a banquet hall
  • Guest reviews give top marks for the helpful staff
Room features
All guest rooms at Mstar Hotel have thoughtful touches, such as premium bedding and laptop-friendly workspaces, in addition to amenities, such as free WiFi and desk chairs.
More amenities include:
  • Rainfall showers, baths or showers and free toiletries
  • Flat-screen TVs with cable channels
  • Fridges, microwaves and free infant beds

Similar properties

Exterior

Microtel Inn & Suites by Wyndham Kitimat

  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free WiFi
9.0 out of 10, Wonderful, 212 reviews
The price is NZ$232
includes taxes & fees
15 Nov - 16 Nov
Microtel Inn & Suites by Wyndham Kitimat

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free offsite parking
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Coffee and tea in common areas

Things to do

  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Living room
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 2017
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Living room
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 19

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of CAD 29.99 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
4 children, per adult, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cots are available on request at the property

Payment types

Important information

Optional extras

  • Pet fee: CAD 29.99 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Property is also known as

Mstar Hotel Kitimat
Mstar Kitimat
Mstar Hotel Hotel
Mstar Hotel Kitimat
Mstar Hotel Hotel Kitimat

Frequently asked questions

Is Mstar Hotel pet-friendly?

Yes, pets are allowed at this property. There's a fee of CAD 29.99 per accommodation, per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much does it cost to stay at Mstar Hotel?

As of 4 Nov 2025, prices found for a 1-night stay for 2 adults at Mstar Hotel on 7 Nov 2025 start from NZ$242.60, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Mstar Hotel?

Self-parking is free at this property; nearby parking is also free.

What time is check-in at Mstar Hotel?

Check-in begins at 3:00 PM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Mstar Hotel?

Checkout is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is Mstar Hotel located?

Located in the heart of Kitimat, this hotel is within a 10-minute walk of City Centre Mall and Kitimat General Hospital and Health Centre. Lakelse Lake Provincial Park is 26.7 mi (42.9 km) away.

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Reviews

Mstar Hotel Reviews

9.6

Exceptional

9.8

Cleanliness

9.4

Location

9.6

Staff & service

9.2

Eco-friendliness

9.6

Property conditions & facilities
Rating 10 - Excellent. 325 out of 401 reviews
Rating 8 - Good. 53 out of 401 reviews
Rating 6 - Okay. 12 out of 401 reviews
Rating 4 - Poor. 3 out of 401 reviews
Rating 2 - Terrible. 8 out of 401 reviews

Reviews

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and everyone was so friendly. Lots a places close by that you can walk too. Would definitely stay here again.
Stayed 7 nights in May 2025

10/10 Excellent

chris

Great clean place with easy check in
Stayed 1 night in Jul 2025

10/10 Excellent

Ulrich

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All very clean, well maintained and very quiet!!!
Stayed 3 nights in Sep 2025

10/10 Excellent

Briana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place with nice staff, huge rooms, great coffee and muffins in the lobby, and super convenient location. Couldn’t have asked for any better. Highly recommend!
Stayed 2 nights in Sep 2025

8/10 Good

Graham

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The room was fine but hotel didn't offer anything special
Stayed 3 nights in Oct 2025

10/10 Excellent

Melvin

Liked: Amenities
Had a wonderful time found a place to be clean. People are well mannered and helpful. Looking forward to staying there again.
Stayed 5 nights in Aug 2025

10/10 Excellent

Ioan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
convenient location
Stayed 1 night in Aug 2025

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Clean and new!
Stayed 1 night in Sep 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was fantastic. It was in a great downtown location close to restaurants and shopping. Complimentary muffins and coffee are offered all day and the muffins are very good. Staff were friendly and helpful. The room was clean and spacious. Would definitely stay here again if in the area.
Stayed 4 nights in Jul 2025

10/10 Excellent

Shae

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, quiet and comfortable. However, the cost of guest laundry is excessive when taking into consideration the cost of the room...but all's well at Mstar
Stayed 2 nights in Jul 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay.
Stayed 3 nights in Aug 2023

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Staff are wonderful. Great location. Super friendly.
Stayed 2 nights in Apr 2025

10/10 Excellent

Johann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic staff
Stayed 7 nights in Apr 2025

6/10 Okay

Jaelyn

Liked: Cleanliness
The MStar is a nice hotel considering how old the property is. The room was clean, the lobby is nicely updated, and I appreciated the free latte machine and muffins every morning. The bed was a little hard for my liking, but it was a quiet place so I slept good. There are many shops around the hotel so you can walk to get whatever you may need. I rated it average because of the price and it is not a luxury hotel. The cost should be lower because of how few amenities there are.
Stayed 2 nights in Aug 2025

10/10 Excellent

Qian

good
Stayed 1 night in Jul 2025

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service. Quick hassle free check in.
Stayed 1 night in Apr 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 4 nights in Mar 2024

8/10 Good

Colton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good business hotel in Kitimat

A good solid hotel, lacks amenities and food, but many restaurants nearby although mostly fast food.
Stayed 3 nights in Jan 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Great location.
Stayed 1 night in Jan 2023

10/10 Excellent

Helen

Always a pleasure staying at M Start.
Stayed 2 nights in Jul 2023

10/10 Excellent

Dean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasantly surprised

Amazing stay here with very friendly helpful staff, beautiful view from the room, complimentary items not usually offered at hotels made our stay very pleasant!
Stayed 1 night in Feb 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great facility and really well run.
Stayed 2 nights in Aug 2022

10/10 Excellent

Aron

Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed my stay. The room was extra nice. The staff were super nice and welcoming. Would recommend this hotel to anyone that is looking for somewhere to stay in kitimat
Stayed 1 night in Jul 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, coffee & muffins were a nice touch.
Stayed 3 nights in Jan 2023

10/10 Excellent

RENEE

Liked: Cleanliness, staff & service, property conditions & facilities
Great clean property!
Stayed 1 night in Jun 2023