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"My family found Azul to be a beautiful resort in a fantastic location in Negril. The beach is calm and warm- just steps from hotel rooms. All the staff was excellent during every encounter- kind, polite, friendly, & helpful. There may have been 1 or 2 times a server was quiet/aloof but never rude. Tipping 1-2 dollars per service was very common here but servers were thankful and didn't automatically expect it. The rooms were quite comfortable and any signs of being outdated were minimal. The beds were great and the whole resort was very clean at all times. The shower was spacious but water pressure and temp would fluctuate from warmish to hot to cold and would turn to a literal trickle for 5 seconds before returning to normal. This occurred all week, no matter the time of day- weird but tolerable. There is a lack of towels that was not addressed by management. If you leave dirty towels for housekeeping they are not replaced. There are no bath mats and you have to get up before 8:00am to get pool/beach towels. They do not get refilled for the rest of the day unless a beach attendant pities you or you gave them a good tip the day before. Bringing your own beach towels & floats is your best bet. If you want a cabana/bed or even chairs, you have to save them before 7:00am. The food was nothing special. There was plenty to eat but the buffets were boring. The coffee bar was great. Overall it was a wonderful trip, but you should know it's not quite 5-star excellence..."

"The property was excellent. The butlers were amazing. "

"Wonderful vacation "

"The room was very nice, though the doors did make a bit of noise opening and closing which was tricky in the middle of the night. There was also some noise from the street outside. We didn’t seem to have a choice in which Villa we got which meant we were a long walk from the main area. Food was decent, good array of options but they did run out of the best choices and they do start closing during later breakfast/lunch hours."

"Staff and pools were great! There is still some renovations in progress post hurricane but I'm sure it will be great once complete. "

"Cottage room was lovely and clean. Although at one end of the beach we walked daily to experience all 7 mile beach has to offer. Food and drink was reasonably priced however food service quite slow. Would recommend for couples or families wanting a break from All Inc hell!!"

"So the hotel itself was “ok”. However, the pool closed early (5:30) and they have “limited” activities so you have to spend more money to go somewhere to do things…for that stay at a better hotel. The staff was friendly though"

"Great"

"It was excellent "