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"We had a great stay despite hurricane Melissa and wish to commend the staff and management for their response and attention to guests' needs and services during and after the hurricane. We met many outstanding and caring staff and hope hotel will be able to retain them once it reopens. We are also grateful for the complimentary days post hurricane and all the efforts to facilitate our safe return to our respective homes. Prior to the hurricane, we were pleasantly surprised with upgraded swim-out suites at check-in. Will definitely return because of the excellent service and to assist in the Jamaica's recovery/tourism."

"Great staff"

"This resort is all about the staff.The staff make you feel welcome from the front desk to the restaurant stop to the housekeeping they are all so very kind... I also observe how the owners treat staff.I've always looked at this at every.ResortI've ever stayed at, and I could tell you that they are treated so well there by the brothers.They are an amazing team of people."

"Property well maintained friendly staff "

"Great staff clean rooms and great food! Need to let visitors know that dining options are limited during low peak travel. "

"Amazing place"

"Great experience. We were there for disaster relief immediately after Hurricane Melissa, and everyone was great. The staff was friendly and professional, and the rooms were nice. I hope I can go back for a vacation!"

"I stayed at Grand Palladium for 3 days, the service and the staffs were excellent. I had the most beautiful and spotless room at the bungalow and the view is 10/10. The staffs are very helpful and attentive. What stood was the view from the room. We stayed there as group of friends and our rooms were very close to each other. Thank you so much. That was my second there and I will definite comes back. The food made me feel like I am home. I recommend this resort 100 percent and I will be back soon. "

"I enjoyed the pool"