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Reviews of Quality Inn Kingsport

2.5 out of 5
Quality Inn Kingsport
3004 Bay Meadow Place, Kingsport, TN

Reviews

7.8

Good

Rating 10 - Excellent. 120 out of 329 reviews" "
Rating 8 - Good. 107 out of 329 reviews" "
Rating 6 - Okay. 56 out of 329 reviews" "
Rating 4 - Poor. 27 out of 329 reviews" "
Rating 2 - Terrible. 19 out of 329 reviews" "

7.8/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Dianne

Disliked: Cleanliness, property conditions & facilities
Lady at front desk was nice
Stayed 1 night in May 2024

10/10 Excellent

Barbara

Stayed 1 night in Mar 2024

8/10 Good

Virginia, Wells

Travelled with family
Liked: Cleanliness, property conditions & facilities
Staff at check in were not super friendly. Room was partially updated. Water pressure could be better but it all worked out for the most part. Easy in and out off the highway. Bed was very firm.
Stayed 1 night in Feb 2024

6/10 Okay

Melonie

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Tournament stay
We stayed for a Volleyball Tournament that was held at the Convention Center. Check-in went smooth, the front desk clerk nice and polite, however when we got to our room the comforter had crumbs on them and looked stained. I called down and the front desk clerk moved our room and it was a tad better. She stated that they get a lot of construction workers and it’s hard to keep the linens clean from stains. I completely understand that. It is in need of an update.
Stayed 1 night in Feb 2024

10/10 Excellent

Susan

Stayed 2 nights in Dec 2023

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I will stay again it was great
Stayed 1 night in Dec 2023

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything good. They upgraded my room to 2 beds with no problems
Stayed 1 night in Feb 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was what you would expect- around a 5/6 on an overall a scale. Definitely comfortable and convenient. I would book again for business purposes. Maybe not for family vacation:)
Stayed 2 nights in Jan 2024

10/10 Excellent

Kevin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

6/10 Okay

lynn

Travelled with family
Disliked: Cleanliness, room comfort
Not impressed…
The “pillow top” bed must have meant there was a pillow on the bed. The beds should have just been a wood box they were so hard. nats were everywhere in the room. Why were they not taken care of when cleaned? Water never got hot, just warm. Not impressed and will never use quality inn again. Nothing “quality” about it.
Stayed 2 nights in Jan 2024

8/10 Good

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
One Stop
One night stay so was ok but beds were too hard.
Stayed 1 night in Jan 2024

10/10 Excellent

Joyce

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024

8/10 Good

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quality stay at Quality Inn
Everything was good - except for the powdered eggs at breakfast.
Stayed 1 night in Dec 2023

8/10 Good

Terry

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2023

10/10 Excellent

Julie

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was maintained and clean. The room was comfortable, coffee maker fridge. Shampoo, soap and complimentary breakfast. Tooth brush, and toothpaste available upon request.
Stayed 2 nights in Dec 2023

4/10 Poor

Mark

Travelled with pets, Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Upgrading is needed badly. There was hair in the bathroom floor. To be a pet friendly hotel dogs are gonna bark when they hear something right? We were told they could hear ours from the first floor from the third floor which is basically impossible. We will never stay here again.
Stayed 1 night in Nov 2023

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Could use some updating
Stayed 1 night in Nov 2023

8/10 Good

Nimeshkumar

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Nov 2023

10/10 Excellent

david

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, friendly staff, nice place
Stayed 1 night in Nov 2023

4/10 Poor

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Some challenges.
Easy to check in-the staff took good care as we checked in with our pet. The lobby, elevator, and hall were in poor condition, lots of blemishes, stains. In our room there were some stains in the carpet, hair on the sink, on the counter, and Simenon the bed.
Stayed 1 night in Nov 2023

2/10 Terrible

Nina

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Disgusting
Room was filthy. Soiled linens (see picture) some appears like blood. Dog food on the floor, urine on the toilet and pubic hairs in the sink. To top it off…. The toilet didn’t flush. Probably the worst experience ever in a motel and one of my family members are handicapped so it just made it worse
Stayed 1 night in Nov 2023

8/10 Good

Emily

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Our stay was very pleasant. Everything was clean and comfortable and the staff was friendly and helpful. We would be happy to stay here again.
Stayed 1 night in Nov 2023

8/10 Good

Georgia

Stayed 1 night in Nov 2023

8/10 Good

Rodney

Travelled with partner
Liked: Cleanliness
Shower knob was lose and toilet ran continuously.
Stayed 1 night in Oct 2023

8/10 Good

Tammy

Liked: Cleanliness
Stayed 1 night in Oct 2023

6/10 Okay

Joyce

Liked: Staff & service
Stayed 1 night in Oct 2023

10/10 Excellent

Natalie

Stayed 2 nights in Oct 2023

6/10 Okay

Jeremiah

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Better off sleeping in your car
For the money I expected way way better. Nasty sinks, cracks in the walls, beds were terrible but at least clean. Breakfast was a joke, out of waffle batter so my kids tried the pancake machine which made two half done rubbery things that we threw away. All this for only 200 dollars a night. Lesson learned for sure won’t be doing this again
Stayed 1 night in Oct 2023

4/10 Poor

Scott

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Unhappy
The shower water was cold. There was dirt on the bathroom door and walls. We woke up to find a roach crawling on the nightstand.
Stayed 1 night in Oct 2023

8/10 Good

Sabrina

Travelled with family
Liked: Staff & service
Disliked: Room comfort
A Decent 1 Night Stay
Check in process was easy and simple. The lady at check in was friendly and helpful. The room was clean and sufficient. However the room could definitely use some updating. The bathtub spigot was pretty much out of the wall and the beds were terribly uncomfortable. The continental breakfast offered a decent variety, but very little seating.
Stayed 1 night in Sep 2023

10/10 Excellent

William

Stayed 1 night in Sep 2023

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
In town for a family visit was centrally located to where we wanted to be close to lots of restaurants…
Stayed 2 nights in Sep 2023

6/10 Okay

Jackie

Stayed 1 night in Sep 2023

8/10 Good

Judith

Stayed 1 night in Aug 2023

4/10 Poor

Allen

Business traveller
Liked: Cleanliness, staff & service
Room walls seem to either be really thin or the people next door couldn’t hear a truck drive through a dynamite factory as they are extremely loud.
Stayed 1 night in Sep 2023

10/10 Excellent

Edward

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and quiet the staff at check in and check out were great all the cleaning ladies were very friendly will definitely stay here again when we come this way
Stayed 2 nights in Aug 2023

10/10 Excellent

Arlene, Snow Hill

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our second time for this hotel and they're the tops!! No complaints from us.
Stayed 6 nights in Aug 2023

10/10 Excellent

Gregory

Stayed 1 night in Aug 2023

8/10 Good

Helen, Fredericksburg

Liked: Cleanliness, staff & service, property conditions & facilities
nice and clean
Stayed 1 night in Aug 2023

2/10 Terrible

Noe, Lancaster

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel loss power for several hours prior to our arrival, when we got there was no power. We did not even check in, we ask for a refund so my family and I can go to another hotel with power, and the guy at the front desk was very rude, raise his voice and refuse to refund because and I quote "I am not responsible for the storm we had, so NO, I can not and will not refund your money." No power, so no air conditioning, no lights to even walk on the hallway. The guy won't even make eye contact as he is yelling.
Stayed 1 night in Jul 2023

8/10 Good

Douglas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hard to beat if you are looking for a nice clean place to stay. Not the Ritz but excellent choice for this brand.
Stayed 1 night in Jul 2023

10/10 Excellent

Douglas, Kingsport

Liked: Cleanliness
Very friendly and my guests really enjoyed the breakfast!
Stayed 3 nights in Jul 2023

6/10 Okay

Yoana

Travelled with family
Staff not too friendly
Stayed 1 night in Jul 2023

10/10 Excellent

rex

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Good view and scenic
Stayed 1 night in Jul 2023

6/10 Okay

Steven

Business traveller
Liked: Staff & service
Disliked: Cleanliness
The bathroom had hair in the tub and on the floor. Made me feel uncomfortable. Rooms need a good deep cleaning
Stayed 1 night in Jul 2023

8/10 Good

madeline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
4 DAY STAY
All staff was very friendly and helpful. Room was clean and used towels changed daily. Hotel a little dated and could use a little freshening up. Area felt very safe especially being a woman traveling alone. My daughter lives in the area and said that she needed to stay there and felt safe unlike the first hotel she went to. Only negative thing was that they had the carpets steamed cleaned a few days prior and who ever did it used way too much water so everything in the room was damp. Would definitely stay there again.
Stayed 4 nights in Jun 2023

10/10 Excellent

Maynard

Stayed 1 night in Jul 2023

10/10 Excellent

Gary Ray

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The staff treat you like family. The rooms are clean. The breakfast is wonderful. They have lots of restaurants nearby.. Great location.
Stayed 3 nights in Jun 2023

2/10 Terrible

Edwina

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Floor was wet in front of bed, comforter had brown stains all over it, crumbs on floor especially under bed, toothpaste splatters on bathroom mirror.