"Our room had a smell in it coming from either the bathroom drainage system or left over from a smelly mop. Otherwise the room was great!
When we arrived back from our theatre trip, two of us wanted a coffee in the bar when the other two had a nightcap, only to be told the coffee machine had been cleaned so we couldn’t have coffee. Utterly ridiculous for a city centre hotel looking to attract travellers from all around the globe. The bar was open so I don’t understand this policy. "