Kikowani Hotels, Mombasa

"Everything was great, we had a fabulous stay. The staff is very respectful and cares about the customers. Festus from house keeping is awesome, always smiling and does the job to perfection. The leader of the entertainment group and the whole crew are very talented and gave us a lively and enjoyable time!! All departments from the receptionist to everyone we interacted with service was great."

"Very safe. Excellent service. Tasty and plentiful food GREAT VALUE"

"NEWER business traveler hotel, though tourists will also enjoy. Not a resort hotel, no leisure facilities. Hotel is very conveniently and centrally located in CBD close to all major tourist spots and corporate/business district. Front Desk happy to arrange Tour Guides. Discerning guests will enjoy and appreciate. Staff team are incredible and make this place shine, everyone friendly, welcoming, smart, efficient and on task. Property is 2.5/3 star but some aspects are 4 star, some 1 star. Management team are aware of shortfalls and addressing. Ensuite rooms - well equipped and efficient, good AC, orthopedic beds and memory foam pillows (on request). Restaurant - excellent buffet breakfast and any other meals very tasty. Crisp, clean, fresh decor and furnishings throughout property. All department managers from Front Desk, Housekeeping, Guest Relations on hand to deal with any issues immediately. Gen Mgr is hands on, very visible and attentive. Very impressive team work throughout hotel - happy staff! HIGHLY RECOMMENDED!!"

"Breakfast set up wasn’t organized as it’s spread into many corners. It would be better if you have everything in one area that way you can easily make your choice. Some of the items are hidden in small corners. So the layout could be better organized."

"Everything was perfect."

"Great hotel with excellent service! The staff were friendly, the room was clean and comfortable, and the location was very convenient. Everything went smoothly, and I really enjoyed my stay. Would definitely return!"

"Awesome service with a wide variety of dining options."

"Th rooms where lovely, the staff where just amazing, polite and very helpful. Breakfast was just awesome and I recommend this hotel to anyone who wants to enjoy a warm hospitality."

"Clean rooms, well air conditioned, and great service. We were impressed. "