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Reviews of Hunters Lodge - Kiboko

3.5 out of 5
Hunters Lodge - Kiboko
Mombasa Road, Mombasa Rd, Kiboko, Kiboko

Reviews

8.4

Very good

Rating 10 - Excellent. 7 out of 13 reviews" "
Rating 8 - Good. 4 out of 13 reviews" "
Rating 6 - Okay. 0 out of 13 reviews" "
Rating 4 - Poor. 1 out of 13 reviews" "
Rating 2 - Terrible. 1 out of 13 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Lilian

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hunters provides a relaxing atmosphere. We really enjoyed our stay... The staff were really welcoming, provided excellent services and made us feel at home throughout our stay.
Stayed 1 night in Apr 2023

10/10 Excellent

Gerald

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
The staff was very professional and attentive. The food could have been better not very good at all.
Stayed 1 night in Jan 2023

8/10 Good

Claudine

Stayed 1 night in Jul 2022

4/10 Poor

Kandice

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
When we arrived, the hotel did not have power. The rooms were very hot. It was unclear how long the power had been turned off. It could have been days. The resort was large but there we were the only group staying there. My travel companion was bitten by bedbugs. The staff tried hard but we ended up leaving after one night.
Stayed 2 nights in May 2022

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay!
Lovely, lovely lodge. Rather dark walkways, but nice, spacious rooms. Food great. Breakfast staff were amazing. Loved the baboons entertaining us as we ate breakfast.
Stayed 1 night in Apr 2022
Response from GRM on 3 May 2022
Hi John, Greetings of the day! Thank you for sharing your review. We're very happy to know that you enjoyed the services. Your kind words encourage us to do better and strive for perfection. We would be delighted to welcome you again on your next visit. Thanks & regards, Team - Guest Relations

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was acquired by a new owner in 2012 and has undergone renovation. There used to be hippos in the water around it, but none now. Not a bad thing as they are pretty dangerous animals. Still lots of little monkeys. It is a good stopping off place on the journey between Nairobi and Mombasa, close to Makindo, an interesting ethnic melting pot of a town. There is presently no clear sign for the entrance to the hotel. Look for the petrol station on the west side of the main Nairobi-Mombasa highway and the entrance is immediately to the north. Do not follow what Google Maps says as it will take you on a jaunt to nowhere around the back side of the hotel.
Stayed 1 night in Mar 2021

8/10 Good

John Ryan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was nice and clean. It would have been nice if there were screens to open windows or air conditioning. The pool was a little dirty but the layout is very nice.
Stayed 1 night in Nov 2020

8/10 Good

Verified traveller

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stop and rest from Mombasa-Nairobi trip with good pool to get also kids tiered. It is quiet and located in very nice gardening with lots of birds resting too, I guess. The spacious rooms make you just feel light and ready to take a moment to hold still. Typical Kenyan friendliness. Its not a 5 star hotel, but some great Kenyan inheritage feeling. I will stay again there on my next car trip Mombasa- Nairobi, when I ger reasonable room rent deal
Stayed 1 night in Feb 2020

10/10 Excellent

Eugene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018
Response from John - Guest Relations Hunters Lodge on 5 Oct 2018
Hello Eugene, Thank you for the kind reviews. We are glad you enjoyed your stay with us at Hunters Lodge. We strive to offer the best of both worlds in terms of accommodation and experience. We are also glad you enjoyed most of your stay with us. Feel free to come and stay with us the next time. Kind regards, John - Guest Relations

10/10 Excellent

Richard, Nairobi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stop over . Calm and peaceful after the madness of the Mombasa road
Stayed 1 night in Aug 2018
Response from John - Guest Relations Hunters Lodge on 13 Aug 2018
Hello Richard, Thank you for the kind reviews. We are especially grateful for the fact that you enjoyed your stay with us during your stay. Please free to come and enjoy your stay with us the next time. Regards John

2/10 Terrible

B&H, England

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disappointing, Incompetent Staff and NO HOT WATER!
This hotel is incredibly disappointing, the staff at the front desk were very rude, couldn't speak clearly and had absolutely no idea what they were doing and have no customer service skills. The man serving in the restaurant, and the staff taking our bags to the room were good. The room had lots of dead ants everywhere. The bathroom does not have a door - no privacy. The pool area was dirty and messy. There was no hot water for shower.
Stayed 1 night in Jun 2018
Response from Guest Relations Manager on 17 Jul 2018
Dear Sir/Madam, Thank you for your stay with us. We refer to your posting of July 4th which we wish to comment. We firstly wish to apologies for any inconvenience of the unsatisfactory service from the reception staff. We are taking your complaint seriously. All clients are expected to receive the quality service that Mada Hotels is renowned for. With regard to our design of rooms, our design caters for a swinging door in the bath room which does allow for an extent of privacy.We are surprised you were disappointed with the swimming pool. The Hunters Lodge pool is one of the property’s key features which has received complements from many of our clients. All our rooms have solar hot water facilities with an electric backup for heating and your comment of less hot water is a surprise. Rest assured we have taken note and will see if there was a different problem. Thank you for taking the time to post your comments and we look forward to seeing you again at Hunters Lodge.

10/10 Excellent

Leila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Upea paikka, vaikka ei ollut helpoimmin löydettävissä. Turvallinen ja hyvä palvelu. Upeat puitteet! Suosittelen ehdottomasti!
Stayed 1 night in Jul 2018
Response from John - Guest Relations on 30 Jul 2018
Hello Leila, Thanks for the kind reviews. We are glad you enjoyed your stay with us at Hunters Lodge. We strive to offer the best of both worlds in terms of accommodation and experience. We are also glad you enjoyed most of your stay with us. Feel free to come and stay with us the next time. Kind regards, John - Guest Relations