Khatai Hotels, Baku

"Amazing facilities and the best breakfast. "

"I like the health club the pool the rooms location the reception were very nice the spa was excellent"

"There are 2 main staff, the night shift staff was so rude snd not cooperating. The safe did not work in 3 rooms so we gad to carry our valuables all the time everywhere. The cleaning is a big issue, they do not change sheets till you ask for it. The floor is dirty and the buffet area smells bad all the time. We spent the first night in a lower class room than what we paid for. No extra pillows and no hot water kettle so we had to buy one on the first night. Although we paid extra when we booked...

"Very helpful staff, clean rooms."

"Excellent room and a good transfer service, had a very good sleep and quick travel from airport to the hotel "

"The staff were very friendly from reception to dining, they were all happy to help and spoke english. The hotel is situated off a busy road, which does have a good regular bus service for getting into the city centre. SO travel options are Bus, Taxi(can be expensive) or hire a car, you can walk but it is a few miles each way so not for the faint hearted. Overall it was an enjoyable stay, good food and great staff."

"The stay was very bad 1- Air conditioner is not working well 2- They gave us a room which is not ours 3- no Kettle 4- fridge is not working and smells disgusting 5- the bed had terrible springs and was very noisy and uncomfortable at all 6- No one asks for cleaning, laundry or even changing the towels"

"All is excellent "

"The property was very clean and nice, staff were amazing, breakfast was very good food good variety and beautiful spa, overall I recommend the hotel very much"

"The staff is amazing, willing to help and courteous. The breakfast is deliciously prepared and the servers are always attentive to what you need."