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"The staff w"

"The bungalows are too dark and very tight room I think the hotel room is better The breakfast was as spectacular"

"The property is overpriced for the quality of the facility and the restaurants. The lap pool has missing tiles and grime all along the top tiles. The decks for ground floor rooms are deteriorated.The gym is mediocre. The Sunday brunch is wildly expensive as is the Escape restaurants. It is not on par with other resorts we stayed at in Koh Samui for comparable pricing."

"Wonderful staff!!! Large and spacious rooms. Great restaurants. The property is very secluded. Perfect for quiet R&R!"

"Loved everything about The Lamai . Location, pool , restaurant. Staff were incredible , Very helpful and so friendly . "

"Great breakfast with freshly baked tarts every morning, fresh fruit & great croissants. Pool overlooking ocean, restaurant on site great, happy hour between 4& 6pm"

"Great hotel in Lamai, close to the beach and good restaurants and bars nearby. Clean and modern hotel with nice pool area"

"Overall was an amazing stay. Staff are friendly and the property is well kept. Our ocean view pool villa was just what we wanted. Only 2 things that drop the rating to 4 stars instead of 5 1) wait time to get some items from housekeeping took almost 1hr (just 2 beach towels) - other services like calling a buggy or room service was very prompt and speedy 2) there was a wedding but the notification did not mention anything about loud music from the restaurant. (Only mentioned loud noise from a firework show at 1030pm - which was fine as we expected it) It went on for about 3 hrs. We could here all the music and lyrics clearly from our villa. We understand it is a wedding and a happy occassion but was not expecting the music (if any) to be that loud. If we knew we would have made arrangements to go out to town that night. It did ruin our night and was very unpleasant. We also could barely hear the TV with the music playing. We were about 3 or 4 villa ls away from the Star restaurant where the wedding was held Front office staff was nice and offered an apology meal but it doesnt amount to the 1 night value we lost to enjoy our night and villa. Hopefully the next wedding wont effect the next guests Other than that..amaIng property, great views and nice staff"

"The gym was well equipped, but not quite big enough when there was more than a couple of people in there. "