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Reviews of 10%OFF 7 NIGHTS OR MORE - Sandy Escape Fraser Island, Kingfisher Bay Resort

10%OFF 7 NIGHTS OR MORE - Sandy Escape Fraser Island, Kingfisher Bay Resort
Fraser Island, QLD

Reviews

8.8

Excellent

Rating 10 - Excellent. 20 out of 33 reviews" "
Rating 8 - Good. 8 out of 33 reviews" "
Rating 6 - Okay. 3 out of 33 reviews" "
Rating 4 - Poor. 2 out of 33 reviews" "
Rating 2 - Terrible. 0 out of 33 reviews" "

8.0/10

Cleanliness

Reviews

10/10 Excellent

Shannon K.

Liked: Cleanliness
Great house for a group
The house is great for a couple of families, perched up on the hill overlooking Kingfisher Bay resort. Comfortable beds and with all the facilities you need.
Stayed 7 nights in Apr 2024

8/10 Good

Shannon B.

Disliked: Cleanliness
Great Location
The house is fantastic and set in a beautiful location. Beds were comfortable and bathrooms were good. Communication with the owner was great. The cleanliness of the house was however extremely poor. Bathrooms, floors, windows, the deck and the kitchen were all dirty. We left the house cleaner than when we arrived. Considering the cost, we expected better.
Stayed 7 nights in Apr 2024

10/10 Excellent

alyssa c., Brisbane

Liked: Cleanliness
Best of the best
Great house in the best location, with use of the resort amenities. Would stay again.
Stayed 4 nights in Nov 2023

4/10 Poor

Kevin O.

Disliked: Cleanliness
Beautiful House but unclean and run down
This was the second time we had stayed at Kingfisher Heights but in two different houses. We had high expectations based on the pictures of the house and our first stay. With the experience I have in the travel & tourism industry, I am used to reviewing properties. Unfortunately, Sandy Escape did not meet expectations. The following were the main issues: - The property was quite unclean with piles of dirt left in the downstairs bathroom. - We advised there would be 10 adults staying but were only provided with 7 bath towels, even though information states bath towels are provided for all guests. - Only 2 burners on the 6 burner stove work. - The ice or cold water dispenser in the fridge did not work. - The media/tv room on the first floor was very dirty with stains on the couch and the blinds unable to be used due to being damaged. - All floors were very dirty. There is a broom but no dustpan and brush to be able to sweep up the sand/dirt. - Although hand soap containers were in both bathrooms and kitchen, they were empty and we needed to buy soap for them. - No dishwashing liquid was provided to be able to wash dishes. - They do provide dishwasher tablets for the 1 drawer dishwasher. - Not enough plates or cutlery for 10 adults. We were very disappointed with the state of the property and felt that it was a long way from being value for money. We would not be able to recommend this property. It is way overpriced for how it presents presently.
Stayed 7 nights in Jan 2023
Response from VrboOwner on 18 Mar 2023
Since this review I have changed cleaners and rectified all concerns. Thank you

10/10 Excellent

Verified traveller

Liked: Cleanliness
Great location
Great facilities.
Stayed 4 nights in Dec 2022

10/10 Excellent

Susan J.

Liked: Cleanliness
Great Accommodation
The property offered a big kitchen with all needed to prepare meals for 8-10 people. Comfortable beds and space for everyone. The owner was fantastic with responding to questions and resolving them in a timely manner.
Stayed 7 nights in Nov 2022

8/10 Good

Alisha R.

Liked: Cleanliness
Comfortable stay
Nice place and setting. Decent walk up steep hill to get there. Some basic pantry staples would’ve saved having to pack the kitchen sink. Comfortable beds, plenty of space.
Stayed 7 nights in Sep 2022

6/10 Okay

Patti S.

Could not recommend this property at present.
Nice home but attention to cleanliness needs a lot of work. Windows dirty Pillows very stained, Sheets on King bed stained with bleach. Dead flys in all window and door tracks. Bedroom door didn't close so banged all night. think owner needs to visit more often if they want top dollar.
Stayed 3 nights in Nov 2021
Response from VrboOwner on 26 Nov 2021
Fraser Island is not a 6 star resort and the house was very clean and equipped. All reviews on other sites and this one have 5 stars rating always and the linen is always dry cleaned. You are type of person who will always give a bad review because you were looking for a discount. Please owners be aware

10/10 Excellent

Christine T., Pimpama, Queensland

Liked: Cleanliness
Fabulous property
A perfect house for our group of 10. The space was perfect and very well equipped. We will definitely book again.
Stayed 5 nights in Apr 2021

10/10 Excellent

Michelle K.

Liked: Cleanliness
Great House
House was great, nice and clean. Very spacious, fitted two families (10 people) with ease.
Stayed 5 nights in Jan 2021

8/10 Good

julie a.

Lovely large house.
Facilities were good. Definitely not walking distance to the resort but there is a courtesy bus.

6/10 Okay

Meng W.

More things can be improved
Floor is not cleaning. Not enough essentials provided for 9 guests, less than 1/3 roll of toleit paper left in each toliet. No proper cleaning cloth in the kitchen and not enough dishwash liquid left for 3 nights. Location is very good, no wifi, but is in the signal coverage
Response from VrboOwner on 20 Apr 2021
I make sure the cleaner leaves 4 rolls and have installed a dishwasher and able cleaning products

4/10 Poor

Greg D.

Well below expectations
The property had a nice views of trees, on the other side of the road from the spectacular ocean views, set 15 minutes walk from the resort down (and then up) a steep hill. The beds were all good but the kitchen was very poorly set up with only 7 plates (some chipped) and 7 bowls for a house of 10. Pots and pans were old, falling apart and mostly unusable. Set top box on downstairs tv was broken and DVD player would not work - so the kids tv area wasn't used. The speaker for playing music was was also broken, as well as the flick mixer on the downstairs bathroom. The communications with the owner was patchy, with issues being disputed, rather than resolved. Overall, the property had potential if it was better cared for and some money spent on basics, but unfortunately in its current state it doesn’t represent decent value for money.
Stayed 7 nights in Sep 2020
Response from VrboOwner on 27 Oct 2020
Any concerns the traveller had have been addressed and when you come back next time I will be happy to assist. Thank you

10/10 Excellent

Shelley M.

Liked: Cleanliness
Great holiday house
The house is conveniently located within Kingfisher Bay Resort. The owner is responsive and only a phone call / text away. The house fit our travel group of eight perfectly (four adults and four kids aged 2-5). The indoor fireplace was a lovely touch for cool winter evenings. We had a great time and would definitely consider staying in this property again.

10/10 Excellent

Karen C.

Liked: Cleanliness
Sandy Escape = Great Escape
Great accomodation which exceeded our expectations. Perfect place to accomodate 10 people. Great location and the use of King Fisher Bay Resort facilities made our stay even better. Hosts were accomodating and fabulous. Highly recommend.
Stayed 5 nights in Mar 2020

10/10 Excellent

Mila P.

Liked: Cleanliness
Amazing holiday at Fraser
Great place to stay for 4 adult and 6 kids.
Stayed 11 nights in Dec 2019

8/10 Good

Kristy H.

Liked: Cleanliness
Great Family Holiday
We loved the house and relaxing on the deck. Lots of space for our group. Was great being close to the resort, the kids loved the pools there. Spent everyday exploring the island and coming home to relax. Thank you

6/10 Okay

Cassandra B.

good not great.
a house able to sleep 10 people should have a dishwasher! This is a big fail. Also no fans or aircon means hot days are hotter than they should be. BBQ on deck ran out of gas after one use so this obviously wasn't checked and filled for our stay. All the utensils plates cups were dirty and we had to wash them b4 using. Nothing in the way of extra blankets or pillow etc. Overall it was basic. Could find better value for money elsewhere. Too expensive all things considered.
Stayed 7 nights in Sep 2019
Response from VrboOwner on 20 Apr 2021
House has a dishwasher and the bbq has continuous gas supply. Every room has fans and Louvers and you don’t require Air conditioning. I have replaced plates and make sure the cleaner looks over the plates to make sure they are clean from previous stay. Thank you Mark

10/10 Excellent

carly t., Tinana, Maryborough

Liked: Cleanliness
Paradise
Our stay was fabulous. I think I liked the bed better than my own. Our stay was absolutely relaxing and in a beautiful location.
Response from VrboOwner on 28 Mar 2020
HI Carly , appreciate the great feedback and hope to see you again. Thank you for looking after our property. Regards Mark Cabria

10/10 Excellent

Leslee N.

Liked: Cleanliness
Fantastic Fraser House
Thank you Mark for a wonderful house on Fraser Island. The house was amazing, everything was catered for. Perfect spot for a relaxing holiday with the family. We made good use of the bbq and the kitchen facilities. The beds are very comfortable with clean bathrooms. Spent our nights on the deck admiring the scenic view. We really enjoyed our time on Fraser, very hard to leave such a wonderful place and wouldn’t hesitate to stay here again.

8/10 Good

Sylvia D.

Fraser Island Retreat
Beautiful property, well maintained but one bed had sand in it ... but we were offered a credit as they couldn’t service that room for us. We couldn’t find a corkscrew or hairdryer so bring your own if needed. Otherwise the kitchen was well-equipped. Overall a very good experience and Fraser Island is just amazing. We used the Kingfisher Bay Resort facilities for meals (excellent food in all the restaurants) and we joined up with lots of activities there too. It was a great few days in a beautiful paradise.
Stayed 3 nights in Jul 2019

10/10 Excellent

Jan W.

Liked: Cleanliness
We loved our stay
Our impression of property overall was good we loved the gas heater air-conditioning in summer would be a plus we thought but thoroughly enjoyed our stay.

10/10 Excellent

Sharon M.

Island home from home
Beautiful home in a beautiful location. Comfortably accommodated our two families with everything you need. Great to explore the island and come back to a comfortable nights sleep, ready to do it all again the next day. Full access to Kingfisher Resort facilities, swimming pool, bars, restaurants. We visited Eurong, Ngkala Rocks, Champagne Pools and Lake mcKenzie. Would highly recommend and Renee was lovely to deal with!
Stayed 5 nights in Apr 2019

10/10 Excellent

Luke J.

Couldnt ask for more
Absolutely perfect accomodation. This place has everything! Highly reccomended, could not fault it. Renee was always more than helpful.
Stayed 5 nights in Jan 2019

8/10 Good

Belinda L.

Nice property
Great house. A few more touches would have been nice, for example, bedside tables and lamps, more towels and toilet paper etc.
Stayed 4 nights in Oct 2018

10/10 Excellent

Belinda B.

Fantastic stay
Spent 4 night at Sandy Escape and wished we could stay longer. The property is lovely, we felt right at home and has absolutely everything you need. 2 families with 8 people but never felt crowded or like we were tripping over each other. Fraser Island is a beautiful location and the house is a great base at Kingfisher Bay. We spent the days exploring the island and the resort, and knew we had a lovely home to come back to at the end of a long, bumpy day - with very comfy beds! Thanks for having us!
Stayed 4 nights in Oct 2018

10/10 Excellent

Samios P.

Truely Awesome House
Fraser Island, what a fantastic destination and to be staying in this truely awesome house was the only way to do the island. Renee was very helpful throughout the booking and our stay, thank you. Kids loved the house and can’t wait to come back!
Stayed 3 nights in Sep 2018

8/10 Good

Jenny B.

Fabulous home on Fraser Island
We had a lovely time staying at Sandy Escape on Fraser Island. Renee was always very responsive with any of our questions - thank you. The home was very clean and had everything you would need, right down to the welcome tea/coffee that was left for us. Beds were comfortable and the "rain" shower was awesome. The only thing that the home was missing was a kitchen table - while it was warm during the day the nights/evenings were cool, so we couldn't eat our meals out on the beautiful deck. And my boys would have liked a dishwasher so they didn't need to wash up each night :-)
Stayed 4 nights in Aug 2018