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Thank you for the kind words Anne! It is greatly appreciated. I am thrilled to hear you enjoyed our updated room. Come back next season to see all of the renovations we have planned to do doing our off months. Well wishes!
8/10 Good
Barry
Travelled with family
26 May 2024
Liked: Cleanliness, staff & service
Staff was very helpful
Barry
Stayed 4 nights in May 2024
Response from kennedi on 27 May 2024
Thank you for the kind word Barry! Our staff strive to make your stay one of a kind. I am thrilled to hear we were able to help you with your needs. Have a wonderful day!
William,Thank you for the feedback. We are glad that you enjoyed your stay with us. Thank you for the recommendation.
10/10 Excellent
Marylee
Travelled with partner
24 May 2024
It was very pleasant stay with friendly staff with clean rooms
Marylee
Stayed 3 nights in May 2024
Response from Renee W on 26 May 2024
Marylee,We are happy that you enjoyed your stay with us. Thank your for the feed back. We strive to keep our guests happy and comfortable. Hope to see you again in the future.
We enjoyed a wonderful stay and it was very convenient to Mt Rushmore activities.
Mitchell
Stayed 4 nights in May 2024
Response from Ashley B on 23 May 2024
Mitchell, we are happy you had such a wonderful stay. Our hotel is the second closest hotel to Mount Rushmore, and many of our guests find it extremely convenient. Please come back and stay with us again.
6/10 Okay
June
Travelled with partner
19 May 2024
Disliked: Property conditions & facilities
When we arrived we were given a less than acceptable room so we spent an additional $20/night to upgrade. The upgraded room was very nice.The original room was depressing and outdated, was next to vending machines, ice machine, elevator and exterior door. It felt like the worst room in the hotel.
June
Stayed 3 nights in May 2024
Response from Ashley B on 23 May 2024
June, thank you for staying with us. I am glad we had the availability to be able to upgrade you to another room. We are happy to hear you enjoyed that room much more. We hope you will come back and stay with us again.
Staff very friendly. Room was clean. Nice Breakfast. Private balcony was a plus
August
Stayed 2 nights in May 2024
Response from Ashley B on 23 May 2024
August, we are happy to hear you enjoyed your stay with us. The balconies are wonderful because the view around the hotel is great! Please come back and stay with us again.
Thank you for staying at the Roosevelt Inn William! I am thrilled to hear you enjoyed your stay. If you are ever in the area again you know where to find us. Well wishes!
10/10 Excellent
Lupe
Travelled with partner
14 May 2024
Liked: Amenities
The room was incredibly clean and exactly what we needed! I am always impressed when a room is that clean! I know housekeeping is given limited time for a turn over but they did an excellent job!
The lady we interacted with was so incredibly sweet and just made our stay that much better!
Lupe
Stayed 1 night in May 2024
Response from Ashley B on 15 May 2024
Lupe, we are happy you had such an enjoyable stay with us! Our housekeeping works extremely hard to maintain our high standards of cleanliness. We appreciate all of the feedback and hope you will come back and stay with us again.
10/10 Excellent
Sharon, Hugo
14 May 2024
Liked: Staff & service
Sharon
Stayed 1 night in May 2024
Response from Ashley B on 16 May 2024
Sharon, thank you for staying with us. We are happy you had a great stay. Please come back and stay with us again.
I liked everything about it . Everyone and everything was great
Floyd
Stayed 2 nights in May 2024
Response from kennedi on 14 May 2024
Thank you for the kind words Floyd! I am thrilled to hear you enjoyed your stay. If you are ever in the area we would love to have you back. Well wishes!
8/10 Good
Patrick
10 May 2024
Liked: Cleanliness, staff & service
Patrick
Stayed 2 nights in Apr 2024
Response from Renee W on 11 May 2024
Patrick, Glad you enjoyed you stay at the Roosevelt Inn. Thank you for the feedback.
Gleanne, Thank you for staying at the Roosevelt Inn and your feedback. Sorry for the limited parking.
4/10 Poor
Karen, Viroqua
Travelled with family
9 May 2024
Disliked: Property conditions & facilities
This place is old and worn! My family had three rooms - mine was just inside the main parking lot entry on third and it was both EXCEPTIONALLY hot and it was loud. Others were on 4th floor just above me and one just above the actual entry on third. That room - visible open air crack to the outdoors next to the wall A/C unit. Loud!! All three rooms were just sort of worn and tired. Driveway up to parking lot in back is single lane curved road with a blind corner - while there is a mirror, you have to know to look up for one and you are at the mercy of other drivers. I wouldn’t stay here again, too many other options.
Karen
Stayed 1 night in May 2024
Response from Ashley B on 15 May 2024
Karen, thank you for staying with us. I am sorry that we did not meet your expectations. We are built into the side of a mountain so we do our best to accommodate our guests parking needs. Thank you for the feedback about the Air Conditioner, I have had maintenance fix the issue. Thank you for your review and we hope you will come and stay with us again in the future.
Liked the historical flair. Very good breakfast. Good location. However, mattress too soft.
Ron or Susanne
Stayed 1 night in May 2024
Response from Ashley B on 7 May 2024
Ron and Susanne, we are happy you enjoyed the time-period theme of our hotel and our breakfast. I am sorry you found the mattress too soft. We have a variety of mattress types to try to meet the many different preferences of our guests. We appreciate the feedback and hope you will come and stay with us again.
The staff was not only trained very well ,but All their personalities were outstandingly friendly. Especially noted was Kennedy with her Always positive and people are good Attitude. We hope to be back
To
Stayed 3 nights in May 2024
Response from Ashley B on 7 May 2024
To, we are happy to hear you had such an enjoyable experience. Kennedi is such a joy to work with. Our guests are extremely important to us which is why our staff strives to provide our guests with an atmosphere that is warm, kind, and helps them feel at home. We hope you will be back, as well!
Thank you for the kind words Darry! It is greatly appreciated. Our housekeeping staff strive to provide a clean and comfortable space for our guests to relax during their time here. Well wishes!
Had a great stay. Breakfast was always appreciated and the staff were very nice. Walls are super thin though.
Justin
Stayed 3 nights in May 2024
Response from kennedi on 6 May 2024
Thank you for the words Justin! I am thrilled to hear you had a great stay at the Roosevelt Inn. Our staff strive to help our guests with whatever they may need.
Nice room on main floor with cute little patio outside. Hubby had his coffee the next morning. Bed was comfy and shower was nice and hot. Breakfast was actually delicious and they even had fresh watermelon, yum! All of the ladies were quite lovely and very helpful. We even checked out a bit later so we could go to Mount Rushmore early in the morning and then pack up and head east. We would definitely stay here again. Keystone is a neat little place. Not everything was open for the season but we still had an awesome day and half!
Elizabeth
Stayed 1 night in May 2024
Response from Ashley B on 9 May 2024
Elizabeth, we are happy to hear you and your husband had such an enjoyable experience during your stay with us! Keystone is a wonderful place, both during season and out of season. We look forward to seeing you again if you are ever in the area!
10/10 Excellent
Minh
Travelled with partner
4 May 2024
Liked: Cleanliness, staff & service, amenities
good condition
Minh
Stayed 1 night in May 2024
Response from kennedi on 6 May 2024
Thank you for staying at the Roosevelt Inn Minh! I am glad you had a wonderful stay and enjoyed our clean facility
6/10 Okay
Bonnie
4 May 2024
Liked: Staff & service
Disliked: Cleanliness
Accessible shower wasn’t very clean.
Bonnie
Stayed 1 night in May 2024
Response from Ashley B on 16 May 2024
Bonnie, thank you for staying with us. I am sorry that the shower in your room did not meet our high cleanliness standards. I have addressed the issue with my housekeeping staff. We appreciate the feedback and hope you will come back and stay with us again.
I stayed in the whirlpool suite during a hiking trip. I wasn’t expecting much due to the low rates. I was so impressed with my suite. So comfortable and private. The continental breakfast was wonderful. Very homey atmosphere, real dishes, great coffee!
Saffron
Stayed 4 nights in Apr 2024
Response from Renee W on 4 May 2024
Saffron, Thank you so much for the wonderful feedback. We are so happy that we exceeded your expectations. Our goal is to provide warmth and kindness to all our guests in order to help them feel at home.
10/10 Excellent
Susan
3 May 2024
Susan
Stayed 1 night in May 2024
Response from Ashley B on 23 May 2024
Susan, we are happy you enjoyed your stay with us. We hope we will see you again in the future.
It is an older historic place but well redone, balcony was very nice, breakfast was average, tho the donuts were a nice plus,,, rooms clean, adequate, good water pressure! Just 2 1/2 miles from Mt Rushmore!
Bradley
Stayed 1 night in May 2024
Response from Renee W on 4 May 2024
Bradley, So happy to hear you enjoyed your stay with us. We appreciate the feed back and we also enjoyed the donuts, too! Come see us again in the near future.
Very basic accommodations. Clean. So quick and convenient to Mt Rushmore.
Marlynn
Stayed 1 night in Apr 2024
Response from kennedi on 6 May 2024
Thank you for staying at the Roosevelt Inn Marlynn! Our housekeeping staff strives to provide our guests with a clean comfortable space. Mt Rushmore is indeed a quick drive up the road. well wishes!
Close to Mt. Rushmore and lots of tourist attractions.
Good free breakfast. I really enjoyed my stay.
Thomas
Stayed 4 nights in Apr 2024
Response from kennedi on 30 Apr 2024
Thank you for the kind words Thomas! I am glad you really enjoyed your stay at the Roosevelt Inn. Our breakfast is full of healthy and hearty foods to help start your fun filled day off right. Well wishes!
This was a nice, quiet affordable place to rest our heads for the night. It offered all the standard ammenities and was fairly clean!
Darrel
Stayed 1 night in Apr 2024
Response from kennedi on 29 Apr 2024
Thank you for the kind words Darrel! It is greatly appreciated. If you ever need somewhere to rest your head in the future you know where to find us. Well wishes!
Thank you for the kind words Melissa! Our housekeeping staff strive to provide clean and comfortable for our guests. Glad you enjoyed our wide verity of options during breakfast!
Clean and well positioned for local attractions. Staff was very friendly and helpful. Breakfast has a good choice and coffee was available even when we left at 4AM. One suggestion is to have more feature of Eleanor Roosevelt quotes as well as Teddy's in the hallways!
Shaun
Stayed 3 nights in Apr 2024
Response from kennedi on 30 Apr 2024
Thank you for the kind words Shaun! It is greatly appreciated. Our staff strive to keep our facility clean and comfortable as well as ansdwe4 any questions you may have. That is a wonderful suggestion, I most certainly will pass it along. Thank you for staying at the Roosevelt Inn!
Excellent location. Great service. Comfortable beds and excellent breakfasts.
Brandi
Stayed 1 night in Apr 2024
Response from kennedi on 28 Apr 2024
Thank you for the kind words Brandi! I am thrilled to hear you enjoyed your stay at the Roosevelt Inn. If you are ever in the area again we would love to have you back
Great location. Perfect for families (the games room was a hit with our kids). Friendly and helpful staff and fantastic breakfast!
Amanda
Stayed 1 night in Mar 2024
Response from kennedi on 27 Apr 2024
Thank you for the kind words Amanda! I am thrilled to hear you enjoyed your stay at the Roosevelt Inn. That is awesome your kids were able to enjoy our game room. Our staff strive to help our guests with whatever comments or concerns arrise! Well wishes to you.
We had a comfortable stay at Roosevelt Inn. The staff were very friendly and helpful. We called ahead to let them know we were expecting a package to be mailed to us; Kennedy took great care to make sure we received it. Thank you Kennedy and Roosevelt Inn for a wonderful stay.
Denny
Stayed 2 nights in Apr 2024
Response from kennedi on 26 Apr 2024
Thank you for the kind review Denny! I am thrilled to hear you had a comfortable stay at the Roosevelt Inn. I'm glad i was able to help you and your wife with any questions or concerns you guys had. If you are ever in the area again we would love to have you guys back!
10/10 Excellent
William, London
Travelled with partner
23 Apr 2024
Great breakfast. Centrally located for lots of activities. Very helpful staff.
William
Stayed 3 nights in Apr 2024
Response from kennedi on 23 Apr 2024
Thank you for the kind words William! I am glad you had a wonderful time at the Roosevelt Inn. Our staff will help you with whatever may arise or any questions you may have! Have a wonderful afternoon.
We arrived an hour before normal check in and Reeva checked us in early and had the room ready. She was super friendly and shared stories with us. She made the entire stay even more enjoyable. The Inn and suite we stayed in was next level, it was taking a step back in time. Plus for added benefit, it’s only 2 miles from the beautiful Mt Rushmore. The next day we left around 6:30 and Reeva was there again getting breakfast ready for everyone. Since we left before the 7 am breakfast, Reeva hooked us up with some to go snacks. You don’t get that service with the big hotels. Five star for the Roosevelt Inn!
Richard
Stayed 1 night in Apr 2024
Response from kennedi on 21 Apr 2024
Thank you for the kind review Richard! We are thrilled to hear you enjoyed your stay at the Roosevelt Inn. Our staff will go above and beyond for our guests because we want you to feel at home while away from home. We are indeed time themed and I'm glad you enjoyed it. Well wishes to you Richard!
I did enjoy everything. Great staff. Super clean. And the morning food staff was friendly too.
Richard
Stayed 1 night in Apr 2024
Response from kennedi on 21 Apr 2024
Thank you for the kind review Richard! I am thrilled to hear your enjoyed your stay. Our housekeeping staff strive to keep our facility clean and refreshed for our guests. Our friendly staff is what makes Roosevelt Inn feel like a " home away from home". Well wishes to you Richard
This is a great value for the price. It's not the Ritz, but it's clean and comfortable and has a lot of ambiance -- with quirky bits of history about Roosevelt and the carving of Mt. Rushmore.
Rebecca
Stayed 1 night in Apr 2024
Response from kennedi on 17 Apr 2024
Thank you for staying at the Roosevelt Inn Rebecca! Your feedback is greatly appreciated. We are glad you enjoyed our comfortable cozy little hotel:) We are indeed a time themed hotel and are glad to hear you liked the decorations