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The Palms Hotel

3.0 star property
Victorian guesthouse with free breakfast and outdoor pool

Photo gallery for The Palms Hotel

Relax on the covered porch with comfortable wicker chairs and lush greenery.
Traditional hotel with lush tropical plants and a charming balcony.
Hotel facade with a modern design, flat roof, and balcony area, surrounded by palm trees and a well-maintained garden.
Relax by the pool and enjoy a refreshing drink at our outdoor bar, surrounded by a peaceful atmosphere.
Relax in this serene bedroom with a large bed, sofa, and ceiling fan.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Housekeeping
  • Pet-friendly
  • Air conditioning
The current price is NZ$290
includes taxes & fees
19 Aug - 20 Aug

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Standard Room, 2 Double Beds, Nonsmoking, Private Bathroom

Two single beds with white bedding and matching headboards, a ceiling fan, and air conditioning unit.

Standard Room, 2 Double Beds, Nonsmoking, Private Bathroom

9.0 out of 10
Wonderful
(26 reviews)

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Ceiling fan
Private bathroom
Daily housekeeping
Pet friendly
  • Sleeps 4
  • 2 Double Beds

View all photos for Cottage Suite 138

Relax in this serene bedroom with a comfortable bed, a nightstand, and a wall-mounted air conditioning unit.

Cottage Suite 138

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Sofa bed
Ceiling fan
2 bedrooms
Private bathroom
2 bathrooms
  • 2 bedrooms
  • Sleeps 5
  • 2 Queen Beds and 1 Twin Sofa Bed

View all photos for Palms Villa (Not Pet Friendly)

Relax in a cozy space with a neatly made bed, comfortable sofa, and ceiling fan.

Palms Villa (Not Pet Friendly)

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Ceiling fan
Sofa bed - queen
Private bathroom
Microwave
Daily housekeeping
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Two Queen Beds Second Floor (Not Pet Friendly)

Relax in this stylish room with two single beds, a ceiling fan, and a comfortable seating area.

Two Queen Beds Second Floor (Not Pet Friendly)

8.2 out of 10
Very good
(10 reviews)

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Ceiling fan
Private bathroom
Daily housekeeping
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 Queen Bed with Sofa bed, Non Smoking, Private Bathroom (Room 102)

Cozy retreat with a neatly made bed, bedside tables, and lamps.

Junior Suite, 1 Queen Bed with Sofa bed, Non Smoking, Private Bathroom (Room 102)

8.6 out of 10
Excellent
(4 reviews)

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Ceiling fan
Sofa bed - twin
Private bathroom
Microwave
Daily housekeeping
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Two Queen Beds Private Bathroom Across Hallway (Not Pet Friendly)

Two single beds with matching headboards and nightstands, a ceiling fan, and a window with a white curtain.

Two Queen Beds Private Bathroom Across Hallway (Not Pet Friendly)

8.6 out of 10
Excellent
(7 reviews)

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Ceiling fan
Detached private bathroom
Daily housekeeping
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe King Room (Not Pet Friendly)

Classic hotel room with a large bed, bedside tables, and a ceiling fan.

Deluxe King Room (Not Pet Friendly)

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Air conditioning
Free cots/infant beds
Mini-fridge
Flat-screen TV
Ceiling fan
Private bathroom
Microwave
Daily housekeeping
  • Sleeps 3
  • 1 King Bed

View all photos for Bi-Level Suite (Not Pet Friendly)

Relax in this cozy attic retreat with a large bed, flat-screen TV, and a beautiful view of the outdoors.

Bi-Level Suite (Not Pet Friendly)

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Free cots/infant beds
Mini-fridge
Flat-screen TV
Ceiling fan
Private bathroom
Microwave
Daily housekeeping
  • Sleeps 4
  • 2 Queen Beds OR 1 Twin Futon

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Private Bathroom

Relax in a cozy space with a neatly made bed, bedside table, and window offering a view of the outside.

Standard Room, 1 Queen Bed, Non Smoking, Private Bathroom

8.2 out of 10
Very good
(37 reviews)

Highlights

Air conditioning
Free cots/infant beds
Mini-fridge
Flat-screen TV
Ceiling fan
Private bathroom
Daily housekeeping
Pet friendly
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Private Bathroom

Relax in this inviting room with a large bed, ceiling fan, and ocean view.

Standard Room, 1 King Bed, Non Smoking, Private Bathroom

8.8 out of 10
Excellent
(66 reviews)

Highlights

Air conditioning
Free cots/infant beds
Mini-fridge
Flat-screen TV
Ceiling fan
Private bathroom
Daily housekeeping
Pet friendly
  • Sleeps 3
  • 1 King Bed

View all photos for Petite Queen Room (Not Pet Friendly)

Relax in a serene space with a large bed, flat-screen TV, and a vanity area.

Petite Queen Room (Not Pet Friendly)

8.4 out of 10
Very good
(6 reviews)

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Ceiling fan
Private bathroom
Daily housekeeping
  • Sleeps 2
  • 1 Double Bed

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About the area

Map
820 White St, Key West, FL, 33040

What's nearby

  • Duval Street - 14 min walk - 1.2 km
  • Ernest Hemingway Home and Museum - 15 min walk - 1.3 km
  • South Beach - 16 min walk - 1.3 km
  • Southernmost Point - 17 min walk - 1.5 km
  • Mallory Square - 4 min drive - 2.0 km

Getting around

  • Key West, FL (EYW-Key West Intl.) - 8 min drive

Restaurants

  • ‪Pepe's Cafe - ‬15 min walk
  • ‪Sandy's Cafe - ‬3 min walk
  • ‪Off the Hook Grill - ‬13 min walk
  • ‪El Siboney Restaurant - ‬10 min walk
  • ‪Dante's Key West - ‬14 min walk

About this property

The Palms Hotel

Guest house near Duval Street
Close to Ernest Hemingway Home and Museum and South Beach, The Palms Hotel provides free continental breakfast, a poolside bar and a garden. Adventurous travellers may like the cycling at this guest house. Free WiFi in public areas and a bar are available to all guests.
You'll also enjoy perks such as:
  • An outdoor pool with sunloungers and pool umbrellas
  • Bike hire, coffee/tea in reception and tour/ticket information
  • Gas grills, a front desk safe and concierge services
  • Multilingual staff, a computer station and luggage storage
  • Guest reviews speak highly of the breakfast, pool and helpful staff
Room features
All guest rooms at The Palms Hotel offer comforts, such as air conditioning. Guests reviews give good marks for the clean rooms at the property.
More amenities include:
  • Flat-screen TVs with cable channels
  • Mini fridges, ceiling fans and daily housekeeping

Languages

English, Spanish

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includes taxes & fees
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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 91 metres
  • Street parking available
  • Limited on-site parking

Food and drink

  • Free continental breakfast available daily 8 AM to 10:30 AM
  • A bar/lounge
  • A poolside bar
  • Coffee and tea in common areas

Restaurants on site

  • Papa Jack's Tiki Bar

Things to do

  • Bicycle rentals
  • Outdoor pool

Family friendly

  • Mini-fridge
  • Outdoor pool

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas

Accessibility

  • No lift

More

  • 2 floors
  • 4 buildings
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Mini-fridge

More

  • Air conditioning
  • Ceiling fan

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 9:00 PM
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 8:30 AM - 9:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

Pets are allowed for an extra charge of USD 45 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 45 kg per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Spring Break deposit: USD 150.00 per stay for guests aged under 25 years old staying between 01 February and 16 April

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 45 per pet (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have any lifts
Pool access available from 8:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms

Property is also known as

Palms Hotel Key West
Palms Key West
Palms Hotel Key West
The Palms Hotel- Key West Hotel Key West
The Palms Hotel Key West
The Palms Hotel Guesthouse
The Palms Hotel Guesthouse Key West

Frequently asked questions

Does The Palms Hotel have a pool?

Yes, this property has an outdoor pool. Pool access is from 8:00 AM to 10:00 PM.

How much does it cost to stay at The Palms Hotel?

As of 5 Aug 2025, prices found for a 1-night stay for 2 adults at The Palms Hotel on 19 Aug 2025 start from NZ$290.43, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Palms Hotel pet-friendly?

Yes, this property allows cats and dogs (limit 2 total) with a maximum weight of up to 45 kg per pet. There's a fee of USD 45 per pet, per night. Service animals are exempt from fees.

How much is parking at The Palms Hotel?

Limited spots are available. There is free parking nearby.

What time is check-in at The Palms Hotel?

Check-in start time: 3:00 PM; check-in end time: 9:00 PM.

What time is check-out at The Palms Hotel?

Checkout is at 11:00 AM.

Where is The Palms Hotel located?

Located in Old Town Key West, this guesthouse is within a 15-minute walk of The Unitarian Universalist Fellowship of Key West, Duval Street and Ernest Hemingway Home and Museum. Florida Keys Beaches and South Beach are also within 1 mile (2 km).

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The Palms Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 565 out of 1007 reviews
Rating 8 - Good. 263 out of 1007 reviews
Rating 6 - Okay. 107 out of 1007 reviews
Rating 4 - Poor. 46 out of 1007 reviews
Rating 2 - Terrible. 26 out of 1007 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Ivan

Clean, quiet and close to the action… Will stay ther again
Stayed 3 nights in Jul 2025

10/10 Excellent

Alain

Liked: Cleanliness, amenities, property conditions & facilities
Great staying
Stayed 1 night in Jul 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed here for bachelor party. Would recommend if you are looking for a central location
Stayed 3 nights in Jun 2025

10/10 Excellent

Isidro

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful location
Stayed 2 nights in Jun 2025

8/10 Good

irina

Love the room breakfast can be better
Stayed 1 night in Jul 2025

8/10 Good

Dulce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are a bit noise, you can hear the other guests.
Stayed 1 night in Aug 2025

8/10 Good

Stephen

Liked: Property conditions & facilities
The room was a bit too small but it was clean.
Stayed 2 nights in Jul 2025

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stay!
Stayed 1 night in Apr 2025

10/10 Excellent

Robert

Liked: Cleanliness, amenities, property conditions & facilities
Great, pet friendly hotel that was about a 10-15 minute walk to Duval Street. Staff was super friendly! The pool was lively. Easy to find parking and the bed was comfortable. Would definitely stay here again!!
Stayed 2 nights in Jun 2025

10/10 Excellent

Debbie

Liked: Cleanliness, amenities, property conditions & facilities
Perfectly reflected the Key West Vibe
Stayed 3 nights in Jun 2025

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Classic charm, quiet street, multiple areas to relax, friendly staff, well maintained, veranda outside room with view of pool an enjoyable plus!
Stayed 1 night in May 2025

10/10 Excellent

Belinda

Liked: Cleanliness, staff & service, property conditions & facilities
Loved that it was in old historical building Staff person at desk was very helpful!
Stayed 1 night in May 2025

10/10 Excellent

Amber

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff bartender was amazing
Stayed 1 night in May 2025

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for a weekend in Key West. The building and grounds were very clean. It was nice to have a bar at the pool. Pool is big and no one is floating on top of another. I would stay there again.
Stayed 2 nights in Jun 2025

10/10 Excellent

Andrei

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly and very accommodating staff. Room was clean. Pet friendly. Finding parking can be tricky, but manageable.
Stayed 1 night in May 2025

10/10 Excellent

Atmanand

Liked: Cleanliness, amenities, property conditions & facilities
Everything was good
Stayed 2 nights in May 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, amenities, property conditions & facilities
The property looked just like the pictures, super cute and the staff was very nice. We rented bikes from them and they were perfect for riding to old town and all around!! The bed was super comfortable and parking wasn't an issue. We got a spot right in front of the property. Will stay there again next vacation.
Stayed 1 night in May 2025

10/10 Excellent

Wenjun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice environment, the room is big and bright. The only inconvenient thing is hard to find street parking, we had to park some far and walk to hotel.
Stayed 1 night in Jun 2025

6/10 Okay

Gal

Liked: Cleanliness, staff & service
Disliked: Amenities
for the price, shower was tiny, breakfast was cheap and outside...
Stayed 1 night in May 2025

10/10 Excellent

Russell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Colors reminded my wife of honey dukes from Harry Potter
Stayed 2 nights in Jun 2025

10/10 Excellent

Danielle

Liked: Cleanliness, amenities, property conditions & facilities
Great vacation from the time we checked in, very helpful and friendly staff! We were upgraded to a cottage and the onsite salt water pool was refreshing. We liked that it was set apart from Duval, but still able to get there in 15 mins. Very clean! We will be back
Stayed 4 nights in May 2025

8/10 Good

Jo-Ann

The staff was wonderful, the room was clean and comfortable with amenities I appreciate (mini fridge, coffee maker). Negatives: Parking was problematic and if you are not average-size, the shower could be a challenge. All in all, enjoyed the stay;)
Stayed 2 nights in May 2025

4/10 Poor

Rohit

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The real place looks nothing like the photos. Old and dingy. Couch in room was gross with stains.
Stayed 1 night in May 2025

10/10 Excellent

randy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a quaint place to stay. Highly recommend this property for anyone ravelling to Key West. Close to everything, clean, great breakfast and quiet area
Stayed 1 night in Mar 2025

8/10 Good

Stefan

Liked: Cleanliness, amenities, property conditions & facilities
A very Ket Westy kind of place at a very Key Westy kind of price. So if you likenKey West and if you like paying high prices relative to what you get, this is a good place for you. A little bit off the beaten track from most of the things and places you wanna be, but not a terrible location, and also not great location.
Stayed 1 night in May 2025