Kettle Cove Village Hotels, Manchester-by-the-Sea

"Everything about the Hawthorne is the epitome of old world class. There is simply not a single thing or person we could find fault with. The room was large, comfortable and had a quiet undertone of luxury without any need for extras. The food was, exceptional. The staff were without a doubt the most pleasant, warm, competent and overtly helpful I've ever had the pleasure of dealing with. I used to be a F&B manager at a casino and found myself in absolute envy of the staff. I wish there were more hotels left with the warmth and comfort of the Hawthorne."

"I stayed with my husband and toddler for five days. They gave us a free room upgrade at check-in. We picked this hotel for the location since it was convenient for highway access. We're originally from the area so we knew what we were looking for. Our room was clean and comfortable and had a nice view of the lake. They provide a good breakfast with decent eggs and tasty pancakes. There's plenty of free parking. If I was a tourist, I probably wouldn't want to stay here since I wouldn't say it's exactly modern or has an overall good vibe. It's slightly depressing and it might be a combo of the dated decor and building and also the sad looking clientele. That said, the employees are nice and helpful and the rooms are clean so if you're strapped for cash and just need a bed to sleep in it's fine. But it's not one of those places you go to for the ambiance."

"Wonder staff and area. Lots of things to do."

"Great breakfast Was disappointed about the parking not being free. "

"Need clean up room"

"Great stuff service!!!"

"Everything was fine "

"If you arrive at Terminal A, the shuttle picks you up on the departure level (door A 203). "

"Room was clean but very small. "